Reviews
Gerry Donaghue was my agent.
Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry
Gerry Donaghue was my agent.
Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always prompt and courteous service.
Always prompt and courteous service.Lori is the best.Ryan was very friendly and knowledgeable .Toms Ford is the best
Always prompt and courteous service.
Always prompt and courteous service.Lori is the best.Ryan was very friendly and knowledgeable .Toms Ford is the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don't properly inform you about all the possibilities
Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not to use your dealership. Hire people who will not speak rudely to your customers.
Don't properly inform you about all the possibilities
Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not to use your dealership. Hire people who will not speak rudely to your customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience at Tom’s Ford was fantastic and my
My experience at Tom’s Ford was fantastic and my salesman, Rod Anderson was a pleasure to work with. Overall fantastic experience
My experience at Tom’s Ford was fantastic and my
My experience at Tom’s Ford was fantastic and my salesman, Rod Anderson was a pleasure to work with. Overall fantastic experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The employees were very nice and helpful in getting this
The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments.
The employees were very nice and helpful in getting this
The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with my new car from Tom’s Ford and
I was very pleased with my new car from Tom’s Ford and Billy the salesman. He got me what I considered a fair deal and I glad I was able once again to to a deal with Tom’s Ford. Joe
I was very pleased with my new car from Tom’s Ford and
I was very pleased with my new car from Tom’s Ford and Billy the salesman. He got me what I considered a fair deal and I glad I was able once again to to a deal with Tom’s Ford. Joe
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billy was a great help.
Billy was a great help. Was very responsive and assisted with the search and pricing. Would recommend
Billy was a great help.
Billy was a great help. Was very responsive and assisted with the search and pricing. Would recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is bar none the best around.
This dealership is bar none the best around. Gave me a direct up front out the door price immediately upon calling them. Confirmed the car I wanted was in stock, made an appointment and was treated with care for the entire time I was there. Pamela was great on the phone, Molly was helpful all day as our sales rep, and Armaan was informative and not pushy as the finance manager. Highly recommend.
This dealership is bar none the best around.
This dealership is bar none the best around. Gave me a direct up front out the door price immediately upon calling them. Confirmed the car I wanted was in stock, made an appointment and was treated with care for the entire time I was there. Pamela was great on the phone, Molly was helpful all day as our sales rep, and Armaan was informative and not pushy as the finance manager. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was great.
Everything was great. Known Keith for years and years. Been dealing with Tom’s Ford for years and years as well. Jazmin was great too. Back to having 4 Fords!
Everything was great.
Everything was great. Known Keith for years and years. Been dealing with Tom’s Ford for years and years as well. Jazmin was great too. Back to having 4 Fords!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience got dream car my sales rep Rob
Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks
Awesome experience got dream car my sales rep Rob
Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car