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Tom's Ford

(968 reviews)
Visit Tom's Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

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New (866) 755-5461 (866) 755-5461
Used (888) 579-9908 (888) 579-9908
Service (888) 834-9886 (888) 834-9886

Inventory

See all 240 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
Our mission is to provide the automotive needs of our customers for life! We will work together to exceed the expectations of our customers and out fellow employees while maintaining the highest level of quality honesty and integrity. Over the past 55 years we've gone from strength to strength winning a Dealer Rater "Dealer of the Year Award" as well as an Edmund's 5 Star Dealer Award. We're also honored to say that we're a 20-time President's Award Winning Dealership. This status is provided only to the top 3% of Ford dealerships and it's backed by a growing selection of positive online reviews from customers new and old.
New and Used Cars to fit any automotive needs! Experienced technicians that can handle practically anything.

Service center

Phone number (888) 834-9886

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom's Ford from DealerRater.

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Gerry Donaghue was my agent.

Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry

Gerry Donaghue was my agent.

Gerry Donaghue was my agent. He is a consummate professional that I enjoyed interacting with. It took about three months to get the final vehicle. He’s stuck with me explain my options and in the end delivered the product I was looking for my best recommendations for.Gerry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always prompt and courteous service.

Always prompt and courteous service.Lori is the best.Ryan was very friendly and knowledgeable .Toms Ford is the best

Always prompt and courteous service.

Always prompt and courteous service.Lori is the best.Ryan was very friendly and knowledgeable .Toms Ford is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Don't properly inform you about all the possibilities

Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not to use your dealership. Hire people who will not speak rudely to your customers.

Don't properly inform you about all the possibilities

Don't properly inform you about all the possibilities when you schedule a service. Don't tell you they could have your car for multiple days. People don't have jobs to just not go to work for multiple days. Customer service was horrible. Joe if that's his real name was very condescending to my wife on the phone. If your lazy and don't want to do your job just quit. Customer service is a very important part of your job. Will not bring my service back to Tom's Ford will be telling everyone I know not to use your dealership. Hire people who will not speak rudely to your customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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My experience at Tom’s Ford was fantastic and my

My experience at Tom’s Ford was fantastic and my salesman, Rod Anderson was a pleasure to work with. Overall fantastic experience

My experience at Tom’s Ford was fantastic and my

My experience at Tom’s Ford was fantastic and my salesman, Rod Anderson was a pleasure to work with. Overall fantastic experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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The employees were very nice and helpful in getting this

The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments.

The employees were very nice and helpful in getting this

The employees were very nice and helpful in getting this truck for me. This is my second vehicle from Tom’s Ford and have been very satisfied with both purchases and with the service and parts departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was very pleased with my new car from Tom’s Ford and

I was very pleased with my new car from Tom’s Ford and Billy the salesman. He got me what I considered a fair deal and I glad I was able once again to to a deal with Tom’s Ford. Joe

I was very pleased with my new car from Tom’s Ford and

I was very pleased with my new car from Tom’s Ford and Billy the salesman. He got me what I considered a fair deal and I glad I was able once again to to a deal with Tom’s Ford. Joe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Billy was a great help.

Billy was a great help. Was very responsive and assisted with the search and pricing. Would recommend

Billy was a great help.

Billy was a great help. Was very responsive and assisted with the search and pricing. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This dealership is bar none the best around.

This dealership is bar none the best around. Gave me a direct up front out the door price immediately upon calling them. Confirmed the car I wanted was in stock, made an appointment and was treated with care for the entire time I was there. Pamela was great on the phone, Molly was helpful all day as our sales rep, and Armaan was informative and not pushy as the finance manager. Highly recommend.

This dealership is bar none the best around.

This dealership is bar none the best around. Gave me a direct up front out the door price immediately upon calling them. Confirmed the car I wanted was in stock, made an appointment and was treated with care for the entire time I was there. Pamela was great on the phone, Molly was helpful all day as our sales rep, and Armaan was informative and not pushy as the finance manager. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything was great.

Everything was great. Known Keith for years and years. Been dealing with Tom’s Ford for years and years as well. Jazmin was great too. Back to having 4 Fords!

Everything was great.

Everything was great. Known Keith for years and years. Been dealing with Tom’s Ford for years and years as well. Jazmin was great too. Back to having 4 Fords!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience got dream car my sales rep Rob

Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks

Awesome experience got dream car my sales rep Rob

Awesome experience got dream car my sales rep Rob Delarosa was phenomenal, nice and knowledgeable . Car rocks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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