Skip to main content

Baierl Subaru

(1,357 reviews)

Reviews

(1,357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Jim Shundy has been an extraordinary salesman for my past

Jim Shundy has been an extraordinary salesman for my past two vehicles. I trust seeing him for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jim will be so happy to hear he earned your five-star recommendation! Thank you for choosing Baierl Subaru and for sharing your kind words. Until next time, enjoy the road ahead!

Superb!

Superb! Lovely sales rep! Jim is awesome! Best car buying experience ever! Recommend Jim all day long!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sue, thank you for sharing your fantastic feedback about Jim and the team! We appreciate your business and we hope to see you again here at Baierl Subaru. Have a great day!

Best car dealership that I have ever dealt with!

Best car dealership that I have ever dealt with! Service Department is the best and very knowledgeable, reliable and trustworthy. I purchased my 2020 Subaru Outback there and won’t take it anywhere else. The entire sales team is also very helpful and knowledgeable. Friendly atmosphere all around! I advise anyone looking to purchase a new or used car to check them out! Even my dog enjoys going with me for service and is always welcomed by the staff members!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gemma, we are grateful to have you as a customer and appreciate your kind words about our team! Thank you for trusting Baierl Subaru with your automotive needs and we look forward to seeing you again soon!

I was quite satisfied with trading in my vehicle for a

I was quite satisfied with trading in my vehicle for a newer one. The availability of different vehicles was very adequate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dean, thank you for sharing this great feedback! We appreciate your business and we hope to see you again here at Baierl Subaru.

I pulled in for an Unscheduled oil change The situation

I pulled in for an Unscheduled oil change The situation was handled very quickly along with the tire rotation in car wash. I appreciated the prompt service plus they did an overall 10 point check

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Flo, thank you for taking the time to leave Baierl Subaru a review! We appreciate your business and hope to see you again!

very professional and helpful Particularly I like they

very professional and helpful Particularly I like they offer a 2nd appointment after we purchased the vehicle so that their technicians can answer all kinds of questions and provide necessary training for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting our helpful service and support after your purchase, Liang! We appreciate your business and we hope to see you again here at Baierl Subaru!

Zach took care of all my issue very politely.

Zach took care of all my issue very politely. All service time was also faster than my expectation. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Nothing makes us happier than feedback like this, Ted! Thank you for choosing Baierl Subaru and for sharing your support for Zach and the team. We look forward to welcoming you back in the future!

I bought my Crosstrek there and always service it there,

I bought my Crosstrek there and always service it there, even though the dealership is not close to me. I do this because I have only had good experiences. Everyone is professional, and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

There is nothing we love more than a loyal customer! We appreciate your continued business, and we are thrilled to hear that you always drive away from our dealership satisfied. Thank you from all of us here at Baierl Subaru, and we'll see you next time!

Baierl has been reliable, honest, and fair.

Baierl has been reliable, honest, and fair. They respond quickly and have always treated me with respect and patience. All of my questions are always answered fully and the people care about providing a positive experience to their customers. I will continue to go back to Baierl again and again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kate, your thoughtful, continued business is greatly appreciated by our team! Thank you for choosing Baierl Subaru and for sharing your positive feedback. It is validating to read such nice comments about our team. See you next time!

Very good dealership, have bought 2 new cars there now.

Very good dealership, have bought 2 new cars there now. Everyone friendly from the receptionist, salesman to service personnel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Baierl Subaru! We're grateful to have you as a customer and we look forward to serving you again in the future.