Reviews
I purchased a 2017 Silverado in Sept 2025 for 23900 with
I purchased a 2017 Silverado in Sept 2025 for 23900 with 64k on it and a 90 day dealer warranty not a third party. Six weeks later I had to replace front brakes . I called Ben at R&R and told him about the brakes and the trans was not shifting correctly. He said they wouldnt do anything about the brakes but would look at the trans. I live an hour away and told him i would have it looked at locally. The trans got worse and i made a service appointment before the end of the warranty period.The first available appointment was a week after the warranty expired.They charged me 165.00 to look at it and said the trans was shot and the warranty was expired and it would be 6600.00 to repair it. This was a dealer warranty and i received no paperwork other than line item on my pink slip stating there was a 90 day warranty. The sales manager John Smith was rude and arrogant as well as Robert Rinaldi the president of R&R.They were quick to take my money for the vehicle but did not want to stand behind what they sold.They didn't offer any help with the repair. I had it towed to a shop an hour away.This dealership was the worst i have ever dealt with.
I purchased a 2017 Silverado in Sept 2025 for 23900 with
I purchased a 2017 Silverado in Sept 2025 for 23900 with 64k on it and a 90 day dealer warranty not a third party. Six weeks later I had to replace front brakes . I called Ben at R&R and told him about the brakes and the trans was not shifting correctly. He said they wouldnt do anything about the brakes but would look at the trans. I live an hour away and told him i would have it looked at locally. The trans got worse and i made a service appointment before the end of the warranty period.The first available appointment was a week after the warranty expired.They charged me 165.00 to look at it and said the trans was shot and the warranty was expired and it would be 6600.00 to repair it. This was a dealer warranty and i received no paperwork other than line item on my pink slip stating there was a 90 day warranty. The sales manager John Smith was rude and arrogant as well as Robert Rinaldi the president of R&R.They were quick to take my money for the vehicle but did not want to stand behind what they sold.They didn't offer any help with the repair. I had it towed to a shop an hour away.This dealership was the worst i have ever dealt with.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service, quick turn around, found us our
Excellent service, quick turn around, found us our dream car! Highly recommend them over any other dealerships
Excellent service, quick turn around, found us our
Excellent service, quick turn around, found us our dream car! Highly recommend them over any other dealerships
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with R&R Auto.
I had a great experience with R&R Auto. Mike was very nice to deal with!! I'll definitely check back with him when looking for another vehicle.
I had a great experience with R&R Auto.
I had a great experience with R&R Auto. Mike was very nice to deal with!! I'll definitely check back with him when looking for another vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mike was very friendly and knowledgeable regarding our
Mike was very friendly and knowledgeable regarding our vehicle purchase. He helped us get the payment that we wanted and made sure we were well taken care of. Definitely an asset to his company!
Mike was very friendly and knowledgeable regarding our
Mike was very friendly and knowledgeable regarding our vehicle purchase. He helped us get the payment that we wanted and made sure we were well taken care of. Definitely an asset to his company!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and flexible in helping me find what I
Very helpful and flexible in helping me find what I needed. I got a truck that does everything I need it to.
Very helpful and flexible in helping me find what I
Very helpful and flexible in helping me find what I needed. I got a truck that does everything I need it to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME!
AWESOME! Excellent service from start to finish. This is my 9th vehicle purchased from R&R auto. Highly recommend.
AWESOME!
AWESOME! Excellent service from start to finish. This is my 9th vehicle purchased from R&R auto. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Above and beyond professionalism and care in helping get
Above and beyond professionalism and care in helping get into a new car after an accident.
Above and beyond professionalism and care in helping get
Above and beyond professionalism and care in helping get into a new car after an accident.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We have bought numerous trucks from Mike and he has
We have bought numerous trucks from Mike and he has always done an amazing job!
We have bought numerous trucks from Mike and he has
We have bought numerous trucks from Mike and he has always done an amazing job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Hummel is an outstanding salesman.
Mike Hummel is an outstanding salesman. He went above and beyond to find me the best price and model. Truly honest person.
Mike Hummel is an outstanding salesman.
Mike Hummel is an outstanding salesman. He went above and beyond to find me the best price and model. Truly honest person.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
As I have said many times in the past I choose to buy our
As I have said many times in the past I choose to buy our vehicles and have them serviced at R and R. We have been customers since 1993 and have purchased at least 13 vehicles at R and R. They treat your fairly and always give you a fair deal. Tried other dealers occasionally in the past with very negative experience. If you want to be treated like family like we are by all the employees then R and R is your family dealership. Kudo’s to Bob Rinaldi, Sales Manager Johnathan, our sales GUY Mike Hummel. Service after the sale is 100 by the service dept. The very best.
As I have said many times in the past I choose to buy our
As I have said many times in the past I choose to buy our vehicles and have them serviced at R and R. We have been customers since 1993 and have purchased at least 13 vehicles at R and R. They treat your fairly and always give you a fair deal. Tried other dealers occasionally in the past with very negative experience. If you want to be treated like family like we are by all the employees then R and R is your family dealership. Kudo’s to Bob Rinaldi, Sales Manager Johnathan, our sales GUY Mike Hummel. Service after the sale is 100 by the service dept. The very best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car