Reviews
David was a great rep when my car was in for service.
David was a great rep when my car was in for service. He kept me updated on progress and price.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My car's engine light went on, Kappa told me to bringbit
My car's engine light went on, Kappa told me to bringbit in right away. Part took a longtime to get, so it took over a week to get my car back, which is still under warranty. They kept me updated
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service team amazing.
Service team amazing. Devastated that my 8 month old car broke down on the Belt Parkway.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was my first time having my car serviced there, as a
It was my first time having my car serviced there, as a new Volvo owner, it was an in and out situation for an oil change. The staff were friendly and courteous. No issues at all. Looking forward to my next visit in 2 weeks!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walked into Karp Kia at 2:30 drove out in my 2025
Walked into Karp Kia at 2:30 drove out in my 2025 Telluride at 6pm everyone there was top notch From my knowledgeable salesman Jay sarasty, to the Manager Eric Martinez my finance guy Mike Rich and last but not least Andy the PDI inspector made my experience hands down one of the easiest ever at a dealership!! Thanks again will gladly recommend them to anyone looking for a new or preowned KIA!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael in the service dept was very attentive, patient
Michael in the service dept was very attentive, patient and informative . Even spoke to the mechanic as he walked by and he too was nice and informative too The car feels great and happy I purchased it off the lease a couple of years ago Time to reinvest in the car and I will have Karp Volvo do all the work Thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mitch couldn’t have been more helpful.
Mitch couldn’t have been more helpful. The entire crew is fantastic and professional thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional interaction with service advisers.
Professional interaction with service advisers. Mike kept me informed of all proposed work and projected costs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I always service my vehicle at KARP in Rockville Centre.
I always service my vehicle at KARP in Rockville Centre. They are professional and prompt and thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Speed and ease of service was excellent and the service
Speed and ease of service was excellent and the service rep was courteous and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase