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Crown Ford is an amazing place. Our salesman David is awesome. You get personal service and great satisfaction.
I have been going to Crown Ford for about 25 years to buy my cars and to have them serviced. The staff is very accommodating and always do a good job.... I have no need to go elsewhere.
Crown Ford is professions,knowledgeable and on point. No place better
Christos, thank you for writing this fantastic review and giving our dealership such a high star rating! Safe travels!
Waited 4 hours for a simple repair. No one notified me of the delay
Peter Smith, sales/leasing, is easy to work with, very accommodating, customer focused, works diligently to ensure understanding and satisfaction. I love... Crown Ford from the service department to the sales department. Highly recommend. I originally went to Crown Ford because I was looking to buy a new car. After being held hostage for two hours with a hard sales pitch at the nearby Toyota, I decided to go to Crown Ford. Peter Smith gave me all the information I needed to make an informed decision and then suggested I think about it for a few days. So refreshing since I had just had a bad experience at Toyota. I did think about it and returned two days later and Peter was able to get me the exact Escape (color, etc) I wanted, delivered quickly and at a great price.
Karen, thank you for your kind words and congratulations on your new Escape! We will be sure to pass along your comments to Peter and the team here as... we know they will be very pleased to hear them! Thank you again for choosing Crown Ford Inc, and we hope to see you again soon! Safe travels!
From the first online inquiry to the pick up of my new car I was treated honestly and respectfully
Jay, we are happy we could make your car buying experience a positive one! We try to provide all of our guests with a great atmosphere and world-class... service that you can trust. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Stopped by with a problem and was told I need an appointment because they were booked. Ok but they could have at least looked at my issue this isnt rocket... science. Place is a mess and the waiting room looks gross i hope the service turns out to be honest and on point. Giving them a shot
Good service...time to spruce up the customer waiting area....
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
The customer service in Crown Ford (Lynbrook, NY) service center is terrible. I walked in and was told to wait even though both attendants were free to... help. EVERY SINGLE TIME I am there I feel as though the staff wants nothing to do with me which makes it exponentially unbearable upon checkout. Mainly because I feel as though I’m giving my hard earned money to people who don’t even appreciate my business!
The customer service in the Crown Ford (Lynbrook, NY) service center is terrible. I walked in and was told to wait even though both attendants were free... to help. EVERY SINGLE TIME I am there I feel as though the staff wants nothing to do with me which makes it exponentially unbearable upon checkout. Mainly because I feel as though I’m giving my hard earned money to people who don’t even appreciate my business!