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Crown Ford

(216 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–9:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Ford from DealerRater.

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Excellent experience.

Excellent experience. Honest, efficient and top quality vehicles. This is my second vehicle. Couldn’t be happier.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sal, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

I have been buying cars from Crown Ford since the

I have been buying cars from Crown Ford since the seventies! Always have been satisfied above and beyond in both their sales and service departments!! Living in AZ now and just picked up my 2026 Explorer and drove it home to AZ. Dealing with Crown is a dream compared to the gigantic dealerships here! If I could do all my service at Crown I would!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

I bought three cars from Crown Ford and leased one and I

I bought three cars from Crown Ford and leased one and I have only praise! I have always worked with Peter Smith, who gives 200+ percent

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we're happy you found our staff to be so supportive during your experience here at Crown Ford Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

All of the employees were helpful and pleasant.

All of the employees were helpful and pleasant. Service was provided in a quick and efficient manner. If the facility were in walking distance of my residence, I would be happy to use their services for car related issues.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carole, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

Great service, great facilities.

Great service, great facilities. A very satisfying experience. I would recommend Crown Ford to anyone I know. I have going there for years and will continue to go there.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bob, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

Excellent service, on time appointment, kept up to date

Excellent service, on time appointment, kept up to date on status. Very comfortable waiting area with TV and internet available. Took less than an hours in and out the door

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Overall I had an excellent experience with Lee Kassler

Overall I had an excellent experience with Lee Kassler and Crown Ford. This is my second time leasing a car through them and I highly recommend Lee and the dealership. Lee is very professional, honest, and goes the extra mile to give you want you want. He is always available for questions and anything else yo might need once you have the car.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Crown Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Outstanding sales rep!

Outstanding sales rep! Professional, knowledgeable entire process was seamless thanks to Ed Mulato. Highly recommended to anyone looking to buy or lease. Honest and straightforward

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

The sales team at Crown is always exceptional, they don?

The sales team at Crown is always exceptional, they don?t pressure you and you will always get a great deal. Same with their service department, I have always been treated first class.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vincent Bruno, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Crown Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

Excellent they acted immediately when I showed up fixed

Excellent they acted immediately when I showed up fixed the issue, explained everything to me-- very satisfied

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5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!