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Very clean, worker good Attitude?s helpful! Hospitality great! Relaxing atmosphere
Great customer service and knowledge technicians.
Great customer service and knowledge technicians. When you ask questions about your vehicle, the staff always has clear and detailed answers.
Never coming back
From out of state, bought a used car here. The very next day the engine light came on. I had to go to O'Reilly's to find out what the issue was because Power Pontiac didn't have anyone to help. Six months later, my car wouldn't start. I thought it was a dead battery. Popped the hood and there was a screw jammed in the side of the terminal end. A SCREW! Do you want to know why? I sure found out when I went to the parts store to get a new one. There's a patent on that end. You have to take it to an actual dealership to get it fixed. So apparently, Power Pontiac didn't feel the need to get it done right, they just jammed a screw in it.
Hello! Thank you for taking the time to share with us your situation. We do appreciate feedback (good and bad). However, we need to talk to you to get information to be able to research your claims. Please give us a call at 330-385-9100 and ask to talk to the sales manager. Thank you, Power GM Family
I have been a customer of Power for over 6 years and my...
I have been a customer of Power for over 6 years and my experience has always been satisfactory including this last time.
Made an appointment for my Brand new truck becaues it was running rough and I wanted the oil changed. I arrived early for my secluded appointment and was told they may not have time for my truck🤔 I waited patiently and finally asked about my truck only to be sarcastically told how a technician had to be pulled from another job to work on my mine! I could understand the inconvenience if I had not made the appointment in advance!
We received excellent service at this dealership. Our...
We received excellent service at this dealership. Our salesman Nic Cornell worked hard to find our new vehicle. Wouldn’t change anything about our experience.
Excellent dealership and amazing service with John...
Excellent dealership and amazing service with John Boswell. He asked me what I was interested in and worked with me to accomplish my vehicle goals. I would absolutely work with John and recommend Power GM to others in the future. Keep up the great work!
EMPLOYEES OF POWERS GM SHOULD BE FIRED
I was already in your dealership on this 2010 Chevrolet Camaro SS. I am financed and everything except for the fact that the manager called "Dave" Refuses to do his job. The asking price is $20,300.00 and I was online and got the $200.00 mark down which it comes to $20,100.00. Dave lied to me about giving me more money on my trade which is a 2017 Ford Fusion with only 29,000 miles on it. He NEVER EVEN LOOKED AT MY CAR AND WAS ONLY GIVING ME $10,000.00 ON A CAR THAT HE DIDN'T EVEN TRULY APRAISE!!!! He also lied to me saying that he gave me a lousy $300.00 off the Camaro which I already had $200.00 but only gave me $100.00 still making me pay FULL PRICE AT $20,000.00 and also lied saying that he gave me more on my trade in. I talked to my credit union first thing the next morning and the lady told him that the bill of Sales that was sent over to be financed proved that he lied to me and never gave me anything nor even cared about helping a customer who came in out of state for this Camaro. On top of that told me that I had to come up with $6,000.00 to even be able to take it home??!!!!... Seriously?!!! Your dealership should be extremely ashamed and disgusted with your employees because I have been in the car business my entire life and never ever have I ever been treated like that. I still want to purchase this Camero but your employees do not care about taking care of their customers at all in anyway. Also my Salesman never even cared about me that he took off to go help other customers while I was trying that night to go home with My New Camaro that never happened!!!
Friendly and courteous, easy to set up an appointment....
Friendly and courteous, easy to set up an appointment. Explained everything that was done to vehicle and informed me of techs assessment of my truck!
Came from out of state to get a particular truck and had...
Came from out of state to get a particular truck and had one of the best dealership experiences ever. Super friendly extremely knowledgeable and worked hard to get me where I needed to be! Highly recommend and will buy my next truck from here 100%