Reviews
Professional, caring, ready willing and able to help
Professional, caring, ready willing and able to help their customers in every way they can.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your 5 star review! We appreciate you taking the time to share your experience!
Both salesman and the finance manager did great job
Both salesman and the finance manager did great job without waisting my time or theirs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people here are real.
The people here are real. Intelligent and straightforward. And compassionate. There was a miscommunication in my service and they immediately made it right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback means a lot to us! We do work hard to be honest and transparent in everything we do here. Thank you so much for your business and your kind words!
Jim Dietrich was my salesperson and he was awesome!
Jim Dietrich was my salesperson and he was awesome! I highly recommend Salerno Duane for their outstanding service. He explained everything in detail and I'm very happy so far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can't comment on their repair work since they did not
Can't comment on their repair work since they did not respond to my numerous calls to make an appointment for service. Same message each time. No one is available to take your call but your call is very important to us. Joke!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sorry to hear that you weren't able to reach us! Please contact me directly and I would be happy to help discuss your needs and get you an appointment. Thank you for your time! Alan Rosenberg, 908-738-9844 ext: 3110
everyone was great!
everyone was great! This was our 4th vehicle from s/d. Boris was through and professional. Sal was thoughtful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! :)
I think the service at the desk is great.
I think the service at the desk is great. However, I have had way too much serious trouble with my Jeep. Will never buy another one. The car is paid off and since car prices have skyrocketed, I will have to keep this one limping along.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Unfortunately, I brought my car for servicing and found
Unfortunately, I brought my car for servicing and found them unresponsive, in professional and uncaring
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
So sorry that you weren’t happy with your experience! We hope to have the opportunity to earn back your business in the future. Please contact me directly so we can discuss further. I appreciate your feedback and your business. Alan Rosenberg, 908-738-9844 ext: 3110
Great service but at times inconvenient.
Great service but at times inconvenient. Your team is friendly and knowledgeable but I always have to leave the jeep for the day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback with us. We are always looking to improve our services and give our customers the best experience possible. Some days are busier than usual, but we strive to get our customers in as quickly as we can. Thank you again for your business and your feedback!
I always receive excellent service at Salerno Duane.
I always receive excellent service at Salerno Duane. The staff are knowledgeable and friendly and always keep me updated. I highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your business and your kind words! Appreciate the review!