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Meet Joseph Mistretta

Joseph Mistretta headshot
Service Director
(1,117 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 46 years
Dealership experience 28 years

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Reviews

I recently brought my vehicle to Sarant Cadillac for

I recently brought my vehicle to Sarant Cadillac for service. The staff was professional and courteous, and the work on my car was done correctly. The service advisors explained everything clearly, and the facility was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Antonio Centeno and John Nassour made the process of

Antonio Centeno and John Nassour made the process of getting a new car fast and simple. This is our 10th Cadillac from Sarant. Don’t waste time shopping around. The treat you like family. They are “The Cadillac” of Cadillac dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleased with the professionalism of the service team

Very pleased with the professionalism of the service team headed by Joe and Tony.. My dealership for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Another stress-free visit to Sarant's Service Department.

Another stress-free visit to Sarant's Service Department. Joe Mistretta is a great guy and I hope he returns soon. Dawn and the rest of the team are doing a great job of keeping the service experience exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always like bringing my car to Sarant.

Always like bringing my car to Sarant. Service is great fast and efficient . Make me feel special

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love Sarant.

I love Sarant. I’ve been doing business with them since the 1980’s. Joe Mistretta is the best and I hope he returns soon. The service department is excellent and eager to please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Do not have your car serviced here.

Do not have your car serviced here. The worst customer service I have ever received. I have been a customer for 15+ years and 4 cars. I will find a new dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went well, got my loaner car, oil change done,

Everything went well, got my loaner car, oil change done, only problem was they fixed my rims but the front was not finished properly, will address on next visit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Great, and Professional with Tony, Joe, Dawn, and

Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My very rare and low-mileage, 2019 CT6V Blackwing was

My very rare and low-mileage, 2019 CT6V Blackwing was brought up-to-date and given the best attention to every detail. My "V" showed up looking phenomenal again. Thanks to Joe, Tony, and Bill. This dealership is the best. Period!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.