Reviews
Great communication through a long process.
Great communication through a long process. On a special order John was great at keeping me updated on everything that was going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Always a great positive experience with your service
Always a great positive experience with your service dept , my Adviser is top notch and always address my concerns with my vehicle The waiting room and showroom needs a little updating , it’s been like this since I’ve been 9 years old when my dad brought his Caddy in for service . Fond memories of the big candy bowl , but I think it is time to give a farewell to the old look and give it the fresh new look it deserves in the century we are currently in 👍 you can still incorporating a salute to the past owners remembrance? It’s Time to make the overall experience including the environment and atmosphere that so many of us come and utilize your sales and service a complete package .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We appreciate the tip as well!
The car was prepared very well and the dealership is very
The car was prepared very well and the dealership is very laid back which i enjoyed. No pressure and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!
Very good customer service .
Very good customer service . Dena was informative and helpful. She helped me through the process of leasing my new car .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales, finance and service departments need to better
Sales, finance and service departments need to better coordinate on vehicle pick up day. I was asked to forward all needed paperwork and insure the vehicle a day before pick up, yet the pick up of the vehicle took almost 3hours.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Annie! Each piece of information is very important for us to be even better in the future. We are always here if anything else comes up, have a great day!
Very pleasant experience.
Very pleasant experience. The salesman was very understanding in meeting all our needs and finding us what we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
Joe Mistretta is extemely nice and knowledgeable and
Joe Mistretta is extemely nice and knowledgeable and takes outstanding care of my Cadillacs for years! He is a great service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your business and very kind words! Joe is a great asset to our team and will be very happy to hear your compliments! Thank you for choosing Sarant Cadillac for your service needs!
Dina was very informative and knowledgeable about the new
Dina was very informative and knowledgeable about the new car we purchased. We Highly recommend her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad to hear our staff was so knowledgeable and helpful! We are always here if anything else ever comes up, thank you for stopping by, and have a great day!
Service Department handled problems with my vehicle in a
Service Department handled problems with my vehicle in a professional and courteous manner. Joe took the time to answers all of my questions and the entire staff were very pleasant at all times.I am very glad I made my purchase at Sarant Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us how we are doing, Tommy! Joe will be happy to hear that he was very helpful in answering all your questions. Thank you for your business and we hope to take care of any of your future car needs!
Very friendly.
Very friendly. Keeps you updated and doesn’t cheat you with unnecessary work. Easy to make appointments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!