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Sarant Cadillac

(3,672 reviews)
Visit Sarant Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–4:30pm
Tuesday 9:00am–7:00pm 7:30am–4:30pm
Wednesday 9:00am–7:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (516) 986-4773 (516) 986-4773
Used (516) 986-4504 (516) 986-4504
Service (888) 695-4923 (888) 695-4923

Reviews

(3,672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarant Cadillac from DealerRater.

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I hate going to car dealerships even more than going to...

I hate going to car dealerships even more than going to the dentist. Dina made the whole buying experience so pleasant and easy. She is very knowledgeable and professional. The rest of the Sarant team made me feel welcome and valued as a customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the feedback. We get it with not liking to go to a dealership, that's why we want to make sure you don't get that dreaded feeling when you visit us every time. We hope to work with you again when your new vehicle needs a tune-up!

Dina is fantastic! She made the buying experience...

Dina is fantastic! She made the buying experience pleasant and effortless. She went above & beyond to help us find what exactly what we wanted. Dina is very knowledgeable on all the bells and whistles of my new Escalade. We picked up our car on my husband's birthday. When she found out it was his birthday, she surprised him with a big red bow on the car. It was such a nice surprise! Thank you Dina for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Ana, for the fantastic review! We always strive to provide the best experience for all of our customers so you can leave feeling confident with the purchase of your new vehicle. We are so happy to hear that you love your new Escalade. We hope you enjoy the birthday present and look forward to working with you both again!

Amazing experience! Our salesman (Eli) and the finance...

Amazing experience! Our salesman (Eli) and the finance department were all great to deal with! They took all the time we needed to investigate and test drive multiple vehicles. Glad to be a new member of the Cadillac family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us how we are doing! Eli and the finance department will appreciate the shout-out. We appreciate your business and hope you come back soon! Welcome to the Cadillac Family!

The service as normal was great, I brought vehicle in...

The service as normal was great, I brought vehicle in after snow storm and vehicle was taken and oil change etc done in very quick and efficient manor. Extreamly happy as always. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words. We're happy to hear your time with our service team was pleasant and timely. We look forward to working with you again to provide you a full 5-star experience.

The service was fast took my car in for a oil change was...

The service was fast took my car in for a oil change was out within a hour . I am always very satisfied . Great service always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this valued feedback. We are so glad to hear your service visit with us was timely and accommodating. Thank you for choosing Sarant Cadillac.

Great Job from our salesman Eli, He was professional and...

Great Job from our salesman Eli, He was professional and he had the experience and knowledge to know what personnel discounts I could receive from my company that helped me and Sarant work out a good deal. This sport CT4 is awesome. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your amazing CT4. We are so glad to hear that your visit with Eli was informative, helpful, and a success. Thank you for choosing Sarant Cadillac, and we'll be sure to share this feedback with Eli. Please feel free to reach out to our offices for any future questions or vehicle services.

Great sales experience with Dina. She took the time and...

Great sales experience with Dina. She took the time and went over all of our rebates and pricing for the car. She advised us on all of the pricing we were eligible for as well. She also took the time to go over all of the options the car had and all of the components of the car. How each option worked, as we are new Cadillac owners. The sales experience was effortless and hassle free without any pressure. She really knew all about the car and all it has to offer. She was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's awesome, and so is DIna. We are so glad to hear that she provided you all with all your options and pricing so that you were able to choose the option that was tailored to you. Dina is such a pleasure to work with, and we'll be sure to let her know you said so. Thank you for choosing Sarant Cadillac, and congratulations on your vehicle.

Consumer response

👍🏻

Such a pleasure to work with the folks at Sarant. Dominic...

Such a pleasure to work with the folks at Sarant. Dominic and everyone made the experience very enjoyable and painless. I would recommend Sarant Cadillac to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You are a pleasure to work with as well. Thank you, Michael, for providing this valued feedback of Dominic and Vic. Also, thank you for your valued recommendation. We truly appreciate your business and look forward to working with you in the future.

Brought car in with service parking break light on,...

Brought car in with service parking break light on, second time in two days, first time module was replaced, second time they found a frayed wire. The repair was done and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thanks for coming in and we hope your service visit went well!

All the members of the Sarant Cadillac staff were...

All the members of the Sarant Cadillac staff were polite, helpful and Professional. The service department is very nice especially Maurice. He took time to answer my question about the service I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear! We are thrilled to hear that the service department went well!