Reviews
I recently purchased a 2026 Chevy Traverse High Country and love it! My experience overall was pretty good. Jeremy in finance was the best! I was a little disappointed with the inside of my car when I picked it up and the fact it wasn't the cleanest for being new. The interior had several places that were not clean and appeared used. :(
I recently purchased a 2026 Chevy Traverse High Country and love it! My experience overall was pretty good. Jeremy in finance was the best! I was a little disappointed with the inside of my car when I picked it up and the fact it wasn't the cleanest for being new. The interior had several places that were not clean and appeared used. :(
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We were having problems with our 2023 equinox. Didn't feel we could trust it. Brian helped us look at new vehicles and we ended up trading for a 2026 equinox. Everything went very smoothly.
We were having problems with our 2023 equinox. Didn't feel we could trust it. Brian helped us look at new vehicles and we ended up trading for a 2026 equinox. Everything went very smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer service - in the middle because there is sales customer service and the service department/cashier. The latter would get FIVE STARS. The service department has been really good, they were very straightforward, transparent and honest. The other side is not trustworthy, nor respectable. Dishonesty and no transparency, not divulging it in the CarFax created a major headache. I've had nothing but problems. In the shop 3 times in the last couple months, between 25K and 27K miles. The warranty hasn't even expired. On those visits the same problem happened in Fed, Mar, and April yet the last time it was disclosed there was a RECALL that came out in January of this year. I do not trust this place anymore, I always thought them reputable, bought my very first car there downtown. ONE bad experience ruined that plus the fact I had more faith in certified pre-owned (CPO) which this vehicle was sold as. Not anymore. Concealing an accident on the front end, bowed back bumper; all hidden and paid for internally. Decided not to report on the CarFax. Never agian. Buyer beware, do your research!!
Customer service - in the middle because there is sales customer service and the service department/cashier. The latter would get FIVE STARS. The service department has been really good, they were very straightforward, transparent and honest. The other side is not trustworthy, nor respectable. Dishonesty and no transparency, not divulging it in the CarFax created a major headache. I've had nothing but problems. In the shop 3 times in the last couple months, between 25K and 27K miles. The warranty hasn't even expired. On those visits the same problem happened in Fed, Mar, and April yet the last time it was disclosed there was a RECALL that came out in January of this year. I do not trust this place anymore, I always thought them reputable, bought my very first car there downtown. ONE bad experience ruined that plus the fact I had more faith in certified pre-owned (CPO) which this vehicle was sold as. Not anymore. Concealing an accident on the front end, bowed back bumper; all hidden and paid for internally. Decided not to report on the CarFax. Never agian. Buyer beware, do your research!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
All other visits have been positive this one however I had just washed the truck went out after the appointment and found grease on the door and a 3/8" scratch on the door as well. Seems like this oil change was very sloppy. Not the normal service I receive.
All other visits have been positive this one however I had just washed the truck went out after the appointment and found grease on the door and a 3/8" scratch on the door as well. Seems like this oil change was very sloppy. Not the normal service I receive.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve was very friendly and helpful. He made our experience enjoyable. we have viewed the dealership in the past to buy other vehicles as well.
Steve was very friendly and helpful. He made our experience enjoyable. we have viewed the dealership in the past to buy other vehicles as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt Henderson is an amazing service technician - professional, personable, courteous and willing to go the extra mile - a great experience in the service department! We will be back!!!
Matt Henderson is an amazing service technician - professional, personable, courteous and willing to go the extra mile - a great experience in the service department! We will be back!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Silverado seems like new again after the thermostat and wheel bearing replacement. It is free of road noise with the new bearing. The thermostat gauge operates in the correct range.
My Silverado seems like new again after the thermostat and wheel bearing replacement. It is free of road noise with the new bearing. The thermostat gauge operates in the correct range.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always a pleasure to work with,knowledgeable about everything. Wouldn't go to anyone else. If there's a problem of any kind he'll take care of it .He'd say I got cha! Ty C&M Smith
Always a pleasure to work with,knowledgeable about everything. Wouldn't go to anyone else. If there's a problem of any kind he'll take care of it .He'd say I got cha! Ty C&M Smith
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I won't buy from anywhere else. Steve Cooper is the best. I trust Jason to be fair and try to over price me. It is the best dealership in Lincoln.
I won't buy from anywhere else. Steve Cooper is the best. I trust Jason to be fair and try to over price me. It is the best dealership in Lincoln.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have always received the best personal service from DuTeau. It is also when I buy a vehicle that I have DuTeau service it. James Peiman and the entire group of service writers are always ready to hear my need for service and contact me with the necessary repairs and costs related to them. And a thank you to the shuttle drivers for the clean and comfortable transportation taking me to work and returning me the shop.
I have always received the best personal service from DuTeau. It is also when I buy a vehicle that I have DuTeau service it. James Peiman and the entire group of service writers are always ready to hear my need for service and contact me with the necessary repairs and costs related to them. And a thank you to the shuttle drivers for the clean and comfortable transportation taking me to work and returning me the shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase