Sid Dillon Hyundai

Purchasing my new Santa Fe at Sid Dillon was the best car shopping experience I’ve ever had. I worked with Vinson. He listened to what I wanted in a car was knowledgeable on which vehicle he felt I might like. I never felt rushed or pressured.

They are very professional. They serviced my car quickly and answered any questions that I had.

Great staff. Very accommodating. Their facilities are always clean and their staff is always concerned about your well-being.

The c ars were ready for test driving when we got to the dealership. The assigned sales person greeted us right away. The whole experience was very pleasant. We appreciated the dealerships professionalism.

They are courteous, aware of your time, are prompt and they keep you informed throughout the time you are there. If it’s a long wait they provide rides to home and come get you when the car is done. They value you as a customer.

Before Covid, Sid Dillon was my go to for car repairs. Since then it seems that they are eager to repair things that are not absolutely necessary. Regardless the work they have done for me is top notch. the staff is professional and friendly. A good go to place when other places are not available, only because prices seem to be a bit high, i.e. the $185 up front fee. If you need the code read from under the dash, go to O'Riley's where it is free.

They did a great job diagnosing and getting our truck fixed fast. And they worked with the warranty company for us. Made the process smooth.

Great service was provided! Tyler Was easy to work with and we had no pressure to buy

I debated between leaving 3 or 4 stars. My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the best fit. She worked hard to get me to the price and payment terms we had discussed, and I truly appreciated her effort. Unfortunately, the financing side was disappointing. Instead of reducing the price to account for visible scratches (something Courtney and I both understood had been agreed to), the loan officer simply extended the term from 5 years to 8 years. I didn’t realize this until I reviewed the contract at home. When I returned the next day, even Courtney was surprised and regretful that the price reduction wasn’t applied. She involved the manager, who contacted me a couple of days later. While they never honored the negotiated reduction, they did offer two additional oil changes, which felt like a small gesture compared to what was expected. I later refinanced the loan on my own, which helped, but I can’t overlook the fact that the deal wasn’t honored. Courtney has continued to be fantastic, helping me with scheduling oil changes and questions, and she deserves 5 stars. Unfortunately, the finance department and management get 1–2 stars for their part in the process. That’s why this review was so difficult to rate overall.

Always happy to leave the dealership happy, after an appointment! Tyler is very friendly and helpful. Thank you!