Donley Ford - Ashland

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4.8
(581 reviews)
Visit Donley Ford - Ashland
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–8:00pm 9:00am–8:00pm
Tuesday 7:30am–5:00pm 9:00am–6:00pm
Wednesday 7:30am–5:00pm 9:00am–6:00pm
Thursday 7:30am–5:00pm 9:00am–8:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–4:00pm
Sunday Closed Closed
New (419) 962-9006 (419) 962-9006
Used (419) 962-3103 (419) 962-3103
Service (419) 945-4038 (419) 945-4038

Inventory

See all 77 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2020.
Donley Auto Group has been family owned and operated for over 40 years

Donley Auto Group is a Ford dealership offering the best selection of new and pre-owned vehicles in the Heart of Ohio. Our excellent staff is 100% committed to serving our customers and that dedication is embodied in the Donley Difference Plan offered to any customer who purchases a new Ford or a select pre-owned vehicle. You can always rely on getting the highest quality of care whenever you go with the Donley Difference.

Stop in any of our locations in Ashland Galion Mt Vernon or Shelby and Discover the Donley Difference!
Discover The Donley Difference

Service center

Phone number (419) 945-4038

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 8 employees View less employees

Reviews

4.8
(581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donley Ford - Ashland from DealerRater.

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5.0

Brought my wife's car in for safety recall.

Brought my wife's car in for safety recall. The service was performed done long before expected.

Dealer response

Thank you for reaching out. We are so happy to hear that we were able to get everything taken care of in a timely manner. Please don't hesitate to reach out if you need anything. We look forward to seeing you again in the future.

5.0

Everyone are friendly and polite.

Everyone are friendly and polite. The one thing I don’t care for is to have to write 15 words on this.

Dealer response

Thank you for your feedback Kim! We appreciate you!

5.0

Service performed within the time limits given.

Service performed within the time limits given. Courteous professional and kind service from all personnel.

Dealer response

Thank you for your feedback Derrken! We are happy to have been able to get everything taken care of for you in a timely manner. Please don't hesitate to reach out if you need anything. We look forward to seeing you again next time.

5.0

I have dealt with Donley Ford for many years and they

I have dealt with Donley Ford for many years and they have great staff in all departments and do a great job servicing my vehicle.

Dealer response

Thank you for your kind words. We truly appreciate you as a customer and are so glad you have been satisfied over the years. We look forward to seeing you again next time!

5.0

I too have dealt with Donley Ford for many years, and

I too have dealt with Donley Ford for many years, and always found the service to be outstanding. Ron has always been a pleasure to do business with.

Dealer response

Thank you so much for your kind words. We truly appreciate your loyalty to us and look forward to seeing you again next time.

5.0

Took my Edge in for tire rotation and oil change.

Took my Edge in for tire rotation and oil change. Excellent service and customer relations.

Dealer response

Thank you so much for your feedback! We are happy to have been able to take care of your maintenance needs. We look forward to seeing you again next time.

5.0

From scheduling to completion of services Donley Ford

From scheduling to completion of services Donley Ford and its employees do a fantastic job.

Dealer response

Thank so much for your feedback. We are thrilled that you were happy with your service and look forward to seeing you again in the future. Please don't hesitate to reach out if you need anything.

5.0

Courteous and quick service at this dealership.

Courteous and quick service at this dealership. They called because of a cancellation and I got in one hour earlier

Dealer response

Thank you for your time in submitting a review. We are so happy to hear that we were able to get you in, out, and on with your day. We are here when you need us and look forward to seeing you again in the future.

5.0

The people are very friendly and knowledgeable.

The people are very friendly and knowledgeable. Because of this I like taking my vehicle there to be serviced.

Dealer response

Thank you so much for your feedback. We love to get reviews like this one. We hope to provide this kind of service every single time. Please don't hesitate to reach out, we are here when you need us.

5.0

So far this dealership has been great.

So far this dealership has been great. I would highly recommend them to anyone who is in need of a new vehicle.

Dealer response

Thank you for your kind words, we really appreciate it. We strive to provide a great experience every time you come in. If there is anything you need please don't hesitate to reach out. We hope to earn your business again in the future.

See all 581 reviews