Donley Ford - Ashland

4.8
(396 reviews)
Visit Donley Ford - Ashland
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (419) 962-9006 (419) 962-9006
Used (419) 962-3103 (419) 962-3103
Service (419) 945-4038 (419) 945-4038

Inventory

See all 79 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2020.
Donley Auto Group has been family owned and operated for over 40 years

Donley Auto Group is a Ford and Lincoln dealership offering the best selection of new and pre-owned vehicles in the Heart of Ohio. Our excellent staff is 100% committed to serving our customers and that dedication is embodied in the Donley Difference Plan offered to any customer who purchases a new Ford or a select pre-owned vehicle. You can always rely on getting the highest quality of care whenever you go with the Donley Difference.

Stop in any of our locations in Ashland Galion Mt Vernon or Shelby and Discover the Donley Difference!
Discover The Donley Difference

Service center

Phone number (419) 945-4038

Service hours

Monday
8:00am–8:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 8 employees View less employees

Reviews

4.8
(396 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Donley Ford - Ashland from DealerRater.

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5.0

You service department provides excellent service. My...

You service department provides excellent service. My only problem is that a car with only 59000 mile shouldn't have to come in to have $1000 DOLLAR chip to keep the car functional to operate.

Dealer response

Thank you for the 5 Star rating. We understand your frustration. Please let us know if you have any other questions or concerns, we would be happy to assist!

5.0

All employees are very professional. Service department...

All employees are very professional. Service department is who I went. Everyone is always professional.

Dealer response

Thank you for the 5 Star review and positive Feedback. The team will be happy to hear it! We look forward to working with you more in the future!

5.0

Always excellent!!! Service and sales are always great!!!...

Always excellent!!! Service and sales are always great!!! Would highly recommend them to anyone anytime

Dealer response

Thank you for the wonderful review and recommendation. We always appreciate hearing from our repeat customers, your business is truly valued! We will share this with the team and we look forward to your next visit. Thanks again for choosing Donley Ford of Ashland!

5.0

Ron always provides great customer service. Pays...

Ron always provides great customer service. Pays attention to your situation and always comes up with the right solution. Great professional service with a great price.

Dealer response

Thank you for the wonderful review! We always appreciate hearing from our repeat customers, your business is truly valued. We will share this with Ron and the rest of the service team and we look forward to working with you more along the way!

5.0

Amazing customer service from the time we stepped on the...

Amazing customer service from the time we stepped on the lot...picking the vehicle. Driving it and doing the paperwork. No pressure selling! What a nice change from other dealers.

Dealer response

Thank you for the 5 Star review and for choosing Donley Ford of Ashland for your vehicle purchase! We thrive to be an advocate for each and every customer. We will surely share this with Logan and the team. Please let us know if you have any questions or concerns along the way!

5.0

Had my vehicle in for warranty work. Rear camera was...

Had my vehicle in for warranty work. Rear camera was defective the camera was replaced and vehicle was washed. As always Ron is 5 stars with his coutesy and efficiency in handling the problem

Dealer response

Thank you for the awesome review. We always love hearing from our repeat customers, your business is truly valued! Ron and the Service crew will be happy to hear your positive feedback. We're glad we were able to get your camera replaced and get you back on the road safely. We look forward to working with you again in the future!

5.0

Jake was able to get me exactly what I wanted and in the...

Jake was able to get me exactly what I wanted and in the price range I was happy with. They did great with a full inspection.

Dealer response

Thank you for the 5 Star review! Jake is new to our team and I'm sure he'll be ecstatic to hear your positive feedback. Thank you for choosing Donley Ford of Ashland for your vehicle purchase. We hope to assist you more, for many years to come!

5.0

Always a pleasure to work with the Service Dept at Donley...

Always a pleasure to work with the Service Dept at Donley Ford. They are always ready and prepared for me when I arrive. Highly recommend them.

Dealer response

Thank you for the wonderful review and recommendation. We will share this with Logan and the team and we look forward to your next visit!

5.0

Always extremely polite and it is always a good over...

Always extremely polite and it is always a good over experience to go there. Really appreciate the time they take to make me and my passengers safe

Dealer response

Thank you for the lovely review. Safety is always #1! We will share this with Michele and the team and we look forward to serving you more for years to come.

4.8

Great service but can’t get in as quickly as I would...

Great service but can’t get in as quickly as I would like to. Not use to waiting a week to get in. Thank you for the good service once I got in.

Dealer response

Thank you for the review. We understand your frustration with the wait, our Service Department has been very busy lately. We appreciate your patience at this time and we hope to work with you more in the future! Thank you for being a valued Donley customer!

Read all 396 reviews