Skip to main content

Donley Ford of Ashland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since May 2025.
Come Discover the Donley Difference at Donley Ford of Ashland Ohio. We are the in the 'Heart of Ohio' between Columbus and Cleveland. Call 419-281-3673 for more information.
Discover The Donley Difference

Service center

Phone number (419) 281-3673

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donley Ford of Ashland from DealerRater.

Want to share your experience with this dealership?

Write a review

Vehicle Accident Damage Repair

The service department did an outstanding job fixing the damage to my tire and wheel from a piece of sharp tumbling metal on Lexington Ave. in Mansfield Ohio.

Vehicle Accident Damage Repair

The service department did an outstanding job fixing the damage to my tire and wheel from a piece of sharp tumbling metal on Lexington Ave. in Mansfield Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Lawrence, we're so glad we could be of service to you! We hope you continue to choose Donley Ford-Lincoln for all your vehicle needs! Take care!

Show full review

Donley Ford of Ashland

Donley Ford of Ashland was excellent! Ron, Ben, and the rest of the service department are amazing.

Donley Ford of Ashland

Donley Ford of Ashland was excellent! Ron, Ben, and the rest of the service department are amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Malinda, we are happy we could make your experience a positive one! If you have any further questions, please don't hesitate to reach out! Take care!

Show full review

Car maintenance service

My car service was completed quickly and my car was even washed.

Car maintenance service

My car service was completed quickly and my car was even washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review

Car repair

Great service great people. Good garage to have repairs done.

Car repair

Great service great people. Good garage to have repairs done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Fred, we appreciate your feedback of our Staff's outstanding service! Thank you again for choosing Donley Ford-Lincoln, and we hope to see you again soon!

Show full review

Mr. John Neel

did not feel pressured. worked to get payment where I felt comfortable. Salesman was awesome. Overall a good experience.

Mr. John Neel

did not feel pressured. worked to get payment where I felt comfortable. Salesman was awesome. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, we are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

Show full review

Service Repair

The People are very professional and provide the best possible service

Service Repair

The People are very professional and provide the best possible service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review

Donley Ford

I always get great service at Donley Ford. Ben and Ron are awesome!!

Donley Ford

I always get great service at Donley Ford. Ben and Ron are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review

Lincoln Navigator repairs

Great job fixing the power running boards that didn't retract when the doors were closed and also unplugging the sun roof drains, the water was sloshing around with nowhere to go.

Lincoln Navigator repairs

Great job fixing the power running boards that didn't retract when the doors were closed and also unplugging the sun roof drains, the water was sloshing around with nowhere to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review

lps.salvo@gmail.com

Outstanding service. Customer service is always professional, friendly and knowledgeable.

lps.salvo@gmail.com

Outstanding service. Customer service is always professional, friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review

My Ford Focus

Ron is the best. He delivers on customer service. I prefer him over everyone!

My Ford Focus

Ron is the best. He delivers on customer service. I prefer him over everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the high star review!

Show full review
See all 72 reviews