Reviews
Write a reviewYou service department provides excellent service. My...
You service department provides excellent service. My only problem is that a car with only 59000 mile shouldn't have to come in to have $1000 DOLLAR chip to keep the car functional to operate.
Thank you for the 5 Star rating. We understand your frustration. Please let us know if you have any other questions or concerns, we would be happy to assist!
All employees are very professional. Service department...
All employees are very professional. Service department is who I went. Everyone is always professional.
Thank you for the 5 Star review and positive Feedback. The team will be happy to hear it! We look forward to working with you more in the future!
Always excellent!!! Service and sales are always great!!!...
Always excellent!!! Service and sales are always great!!! Would highly recommend them to anyone anytime
Thank you for the wonderful review and recommendation. We always appreciate hearing from our repeat customers, your business is truly valued! We will share this with the team and we look forward to your next visit. Thanks again for choosing Donley Ford of Ashland!
Ron always provides great customer service. Pays...
Ron always provides great customer service. Pays attention to your situation and always comes up with the right solution. Great professional service with a great price.
Thank you for the wonderful review! We always appreciate hearing from our repeat customers, your business is truly valued. We will share this with Ron and the rest of the service team and we look forward to working with you more along the way!
Amazing customer service from the time we stepped on the...
Amazing customer service from the time we stepped on the lot...picking the vehicle. Driving it and doing the paperwork. No pressure selling! What a nice change from other dealers.
Thank you for the 5 Star review and for choosing Donley Ford of Ashland for your vehicle purchase! We thrive to be an advocate for each and every customer. We will surely share this with Logan and the team. Please let us know if you have any questions or concerns along the way!
Had my vehicle in for warranty work. Rear camera was...
Had my vehicle in for warranty work. Rear camera was defective the camera was replaced and vehicle was washed. As always Ron is 5 stars with his coutesy and efficiency in handling the problem
Thank you for the awesome review. We always love hearing from our repeat customers, your business is truly valued! Ron and the Service crew will be happy to hear your positive feedback. We're glad we were able to get your camera replaced and get you back on the road safely. We look forward to working with you again in the future!
Jake was able to get me exactly what I wanted and in the...
Jake was able to get me exactly what I wanted and in the price range I was happy with. They did great with a full inspection.
Thank you for the 5 Star review! Jake is new to our team and I'm sure he'll be ecstatic to hear your positive feedback. Thank you for choosing Donley Ford of Ashland for your vehicle purchase. We hope to assist you more, for many years to come!
Always a pleasure to work with the Service Dept at Donley...
Always a pleasure to work with the Service Dept at Donley Ford. They are always ready and prepared for me when I arrive. Highly recommend them.
Thank you for the wonderful review and recommendation. We will share this with Logan and the team and we look forward to your next visit!
Always extremely polite and it is always a good over...
Always extremely polite and it is always a good over experience to go there. Really appreciate the time they take to make me and my passengers safe
Thank you for the lovely review. Safety is always #1! We will share this with Michele and the team and we look forward to serving you more for years to come.
Great service but can’t get in as quickly as I would...
Great service but can’t get in as quickly as I would like to. Not use to waiting a week to get in. Thank you for the good service once I got in.
Thank you for the review. We understand your frustration with the wait, our Service Department has been very busy lately. We appreciate your patience at this time and we hope to work with you more in the future! Thank you for being a valued Donley customer!