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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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A pleasure to do business with

As always great service, honest quotes for work and a friendly staff. Purchased and service my vehicle at this dealer, will purchase my next one also due to the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Blank

I have been purchasing cars from this dealership since 1979 !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Professional Service

Great dealership. Other dealership service coupon was honored. Car was thoroughly cleaned inside and out. I have serviced my car here for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Annual service

Very easy to check in as you arrive.David was quick to get me in and explained what was to be done and any cost if any

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Paul Miller Audi!

Great cars, great service. Always willing to go the extra mile. Bought a few cars here now. It's hard to go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Satisfied Customer at Paul Miller Audi

The buying experience at Paul Miller was a very pleasant one. The facilities are of a very sleek design, clean, customer friendly, and comfortable.. Our salesman, Leighton, was very professional, knowledgeable, and not pushy, which I appreciated! The finance manager, Michael, was very informative and offered us different options for payment and warranties. He was also very easy to work with and did not try to sell us packages that did not fit our driving needs. All in all, I was happy with all aspects of the buying process. I have also had a chance to interact with the service department, which was also a great experience. I have only 500 miles on my new Audi Q7, however, I got a warning message regarding oil pressure, which appeared and then disappeared. When this happened, I immediately called Paul MIller. Lou B. in service took my call and had me come right over. The service department ran diagnostics and, although they were unable to determine exactly why the message appeared, they were confident that the oil pressure was fine and the car was 100% safe to drive. If anything, It is a problem with the sensor and, should it happen again, they will order a new one. Service is extremely important to me, and I have a good feeling already that Paul Miller will be very accommodating when it comes to service issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect

Yeah nice people good service beautiful place they have breakfast coffee and water bottles parts department same everything in one place so you should visit it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Paul Miller Service- Top Tier

I have purchased my last three cars from Paul Miller Audi. Everyone in the organization is top notch. I would not shop anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

The dealership provide very good service. Service manager are very nice in helping you with needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DO NOT WASTE YOUR TIME

If i would give this dealership negative stars i would. this is BY FAR the worst experience i have ever had with a car dealership. I dealt with them for over two months, and every single time was worse than before and now here i am two months later and THEY SOLD MY CAR OUT FROM UNDER ME when the MANAGER i was dealing with was on vacation. i can’t put into words how frustrating and how awful this dealership is. there is zero communication between sales people, and that’s if you can even get anyone on the phone. I have dealt with their customer service rep, multiple sales person and manager and NO ONE ever returns phone calls or ever seems to a. know who i’m talking about when i ask for some one specific or b. is ever in when i called through out the day. My experience started out with a very nasty sales person who was beating on brand new cars in the lot and has ended with them selling the car i was about to purchase to some one else. Save your time and shop ANY where else, they don’t deserve the business because they don’t know how to run one.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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