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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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My 2012 Audi 6 repair service

Always the best service. I have been with Paul Miller Audi for over 25years. Peter Wendell has been the best in sales and satisfaction. He always follows through for me no matter what my situation maybe !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Q5 recalls not yet done

My Q5, new in Dec 2015, had two recalls that had not yet been done.The car is not driven much, just 9,800 miles, and next service is not until 15,000 miles. But Audi had sent a reminder for a recall, so I took it in, and waited for the estimated 1 1/2 hour service visit. Phil Aquilino is my service advisor, and he took excellent care of me. He checked records and told me that a third, earlier recall (for which I still had the initial advisory) had already been done. He also found that there is a brand new recall to be done, but after a deeper look, found that the parts for the "fix" were not yet available for the 2016 Q5. After coffee and a muffin at the "Paul Miller Cafe", I wandered around the showroom, checking out the newly revamped Q5, and prices, and saying hello to my most excellent salesman Peter Wendell. As I was going to check on the car, it was delivered from the car wash, right on time. Phil Aquilino had all the paperwork ready for me, and I signed and drove out, a very happy customer. Very smooth service, could not have been better. Before leaving Paul Miller I drove to the front of the showroom, and Peter Wendell came out and gave me a review tutorial on the Audi Connect telephone and navigation features. All in all, another excellent experience at Paul Miller. Thanks, Phil!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional engaged responsive

Leighton took the mystery out of car buying and helped us understand the process well. We felt comfortable with the price and quality at the end of the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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45k service

Great service and completed in a timely manner. Give good recommendations also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New 2017 Audi Q7 2.0T from Peter Wendell & Team

This is now my 2nd Q7 Lease through Peter Wendell and his Paul Miller Audi Team. He is one of the best at what he does. You won't find better service since he goes the extra mile to get you the best deal possible and always has your best interest in mind. I can't thank Peter enough and I can't imagine going anywhere else for my Audi Car needs. I'd give them 10 Stars if I could. Best of the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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D.J.Feldman

Phil was great. The facilities great and met my time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and value.The only item overlooked was the bac

Great service for the value.They performed the 55k service even I have only 26k.Probably due by time. The only thing overlooked was the left back light burned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service and recall addressed

very pleased with my service experience. Facility is very clean. Staff is professional and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Replace R/Rear Tire

My Service advisor Lou Berardino performed excellent job, car was delivered to me all sparkling clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Great service. Friendly staff. Always a pleasure to get my service at Paul Miller Audi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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