Reviews
My 2012 Audi 6 repair service
Always the best service. I have been with Paul Miller Audi for over 25years. Peter Wendell has been the best in sales and satisfaction. He always follows through for me no matter what my situation maybe !!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Q5 recalls not yet done
My Q5, new in Dec 2015, had two recalls that had not yet been done.The car is not driven much, just 9,800 miles, and next service is not until 15,000 miles. But Audi had sent a reminder for a recall, so I took it in, and waited for the estimated 1 1/2 hour service visit. Phil Aquilino is my service advisor, and he took excellent care of me. He checked records and told me that a third, earlier recall (for which I still had the initial advisory) had already been done. He also found that there is a brand new recall to be done, but after a deeper look, found that the parts for the "fix" were not yet available for the 2016 Q5. After coffee and a muffin at the "Paul Miller Cafe", I wandered around the showroom, checking out the newly revamped Q5, and prices, and saying hello to my most excellent salesman Peter Wendell. As I was going to check on the car, it was delivered from the car wash, right on time. Phil Aquilino had all the paperwork ready for me, and I signed and drove out, a very happy customer. Very smooth service, could not have been better. Before leaving Paul Miller I drove to the front of the showroom, and Peter Wendell came out and gave me a review tutorial on the Audi Connect telephone and navigation features. All in all, another excellent experience at Paul Miller. Thanks, Phil!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional engaged responsive
Leighton took the mystery out of car buying and helped us understand the process well. We felt comfortable with the price and quality at the end of the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
45k service
Great service and completed in a timely manner. Give good recommendations also
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New 2017 Audi Q7 2.0T from Peter Wendell & Team
This is now my 2nd Q7 Lease through Peter Wendell and his Paul Miller Audi Team. He is one of the best at what he does. You won't find better service since he goes the extra mile to get you the best deal possible and always has your best interest in mind. I can't thank Peter enough and I can't imagine going anywhere else for my Audi Car needs. I'd give them 10 Stars if I could. Best of the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
D.J.Feldman
Phil was great. The facilities great and met my time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and value.The only item overlooked was the bac
Great service for the value.They performed the 55k service even I have only 26k.Probably due by time. The only thing overlooked was the left back light burned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service and recall addressed
very pleased with my service experience. Facility is very clean. Staff is professional and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Replace R/Rear Tire
My Service advisor Lou Berardino performed excellent job, car was delivered to me all sparkling clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Great service. Friendly staff. Always a pleasure to get my service at Paul Miller Audi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
