Paul Miller Inc DBA Paul Miller Audi

Efficient and professional Friendly Courteous Kind Cheerful Knowledgeable Attentive good eye contact Listens carefully to questions and or comments and then fully responds Support staff are also very friendly

very pleased with salesman, john Reagan, great experience

Peter at Paul Miller created the most amazing buying experience. Almost never in my life could I say this about buying a car. He had me in and out quickly with knowledge and fair pricing. No back and forth just a straight shooter. Attentive beyond belief. I can't afford to buy cars on a regular basis but when the time comes again I know where I'll go.

Lou was able to fit in both of our Audis for service and had a loaner for us. Work was performed efficiently and we had the cars back in no time. He is the best!! That's why we keep coming back. Dr. Wahl

Great experience with Peter Wendell. Everything was perfect from when we walked in to PM to when We came back to pick up the car.Would recommend the sales person and the dealership to anyone in the market for a new Audi.

Luis Toribio was great! I did not have the correct insurance card and he was patient enough to wait for me to download it and email it to him. He was courteous and made me feel at ease for the inconvenience. When I asked him (jokingly) what my next car was going to be (when my lease is up) he put me in an SUV...something I am definitely considering. It was nice to have the car for the day instead of a short test drive. The drop off and pick up is so convenient and simple.

Lou, our service representative, deserves higher than the highest commendation -- as usual.

I had a very positive buying experience at Paul Miller Audi. Peter Wendel and his assistant Thomas made the whole buying experience very pleasant. I highly recommend them

Paul Miller is a very big Audi dealership. The showroom and car lot have an array of used and new cars to choose from. My salesman, Erbis, is knowledgeable and very attentive. I told him what I wanted and he was able to find the best match for my needs. He was cordial and patient throughout the buying process. I can call him with any concerns of my new purchase and he is there to help- he treats me like I am part of the "Paul Miller " family. Another person who wasn't my salesperson but also very helpful is , Peter. I had concerns about driving my car to Canada and he actually researched the answer for me. He is always very friendly and when Erbis isn't around he answers my questions. My overall experience with the sales department is excellent! However, my first experience with the service department gave me such a bad taste that I actually dread going there for any service! A few of the service people I dealt with were unfriendly, impatient and didn't seem to have any training in customer service! I voiced my concern to the service supervisor , Chris and he really tried to make a bad situation better. When I got my oil change, I told them I didn't want a certain person to handle my service and they gave me Luis, who is new and very nice so it wasn't too bad. My overall grade for service is fair.

Phil was very attentive and thorough. He communicated in a timely manner. He was very responsive when I called with a few questions. I have been a customer of Paul Miller for over 15 years. The staff is always great to deal with. Lolita was professional and friendly as she always is.