Paul Miller Inc DBA Paul Miller Audi

My name is Milen Cerino. I called today March 10, 2017 @ 9:35 am to set up an appointment in reference to the safety recall 19M1 - Electric Coolant Pump Software, after receiving a letter from Audi of America. Somebody named Kelly pick up the phone. Beside the fact of being rude and abrasive, Kelly's respond was: "don't have anything available until after March 20, will call you back". I was about to clarify a few details, but Kelly hanged up on me, and never called back. I was very devastated by her performance. This kind of attitude must never take a place at business facility! It's a disgrace for the company and the reason for the consumers to think twice before purchase from this dealer.

I came in without an appointment and someone attended to me right away. the service adviser was courteous and arranged immediately to have the oil changed in the car which is what I came in for. the work was done in little over an hour and at a reasonable price. In addition my car was checked for possible defects and things that should be attended to, and why. That survey report is very helpful. All in all an excellent experience.

LOU IS VERY PROFESSIONAL RESPONSIVE to customer needs. GOES OUT OF His WAY FOR CUSTOMER to be SATISFIED

I had a great experience here and would absolutely recommend this dealership to anyone looking for an Audi! My salesperson was awesome and so was the finance guy, mike

Everything was terrific. We thank you so much. E

Albert Chu is great, he's sold us two cars this year and the buyer experience is second to none. Very professional and clear about vehicles, options and costs. Couldn't ask for a better car buying experience. Thanks!

My Service Representative Philip Acquilino always does a great job of keeping me informed and having my car ready on time. He is always courteous and professional and makes the day experience enjoyable

i just leased a 2017 audi s5. the dealer experience was fantastic and the car is amazing

Had appointment; car was serviced and they performed a recall at the same time. Quick and efficient! The wife appreciated the car was washed along with the cleaning of the interior of the car Job well done!

Had the car chosen, a Q5, and the dealer, Paul Miller, selected prior to contacting the dealership. Was fortunate enough to have been referred to a salesperson who, when a message was left, got back to us within minutes. Less than 24 hours later, we were mailed information about our desired vehicle and we made an appointment for that weekend. We were so thrilled with the respect paid to us in terms of our time and resources. The dealer, salesperson Peter Wendell, and his assistant Thomas went out of their way to provide us with all the information (and then some) needed to make our decision. Much of the legwork was completed over e-mail and brief phone calls promptly returned so not that much time was missed from work. When purchase day happened, it was the smoothest, most seamless transaction my husband and I had ever experienced (and between us we have purchased or leased probably 15 cars). A first for us was the comprehensive - it had to have been an hour - car "tutorial" we received helping us with some of the technology features of the car. Little things like a follow up e-mail the Monday after makes all the difference in what could have been a stressful experience. Looking forward to many great years with this car.