Reviews
Top notch service
Always responsive. Knowledgeable staff. Excellent service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Efficient
Efficient & easy service in a first rate facility. Customer orientation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John Regan- new audi
Best car buying experience I ever had. John was the consummate professional. He made what is normally a painful experience a pleasant one. His follow-up was impressive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always fantastic service!
Always a pleasure getting service from Paul Miller of Audi. They are always conscious of my out of pocket expenses and work with me in getting any service I need for my car. I give Natasha Mapp 5 stars because she went out of her way to help me with the warranty on my transmission. Obviously the outcome was favorable but even if it wasn't I am grateful that she made the effort on my behalf. Thanks Natasha and the team at Paul Miller Audi! Mike
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Problem Solved and Repaired
Issues with my Audi surfaced after heavy thunderstorms. Windows wouldn't work, fuel door wouldn't open nor would trunk open. Low alarm from passenger rear sounded. Very frustrating. Brought car to Paul Miller Audi. Lou Bernadino was very courteous and professional. Called later in day to discuss findings. Picked car up two days later problem fixed. Brought spare key fob and they reprogrammed that as well as part of service fee paid. Everything is good again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easiest purchase/lease experience I ever had
The whole experience was made easy and simple. Peter was extremely helpful and patient. I would highly recommend him to any one buying an Audi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scheduled 2nd Service Great Job!
Everything was done in a friendly and professional way. Completed on time and Lou Beradino was great! Facility still beautiful and entire staff very friendly. Car came back clean with all issues fixed. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Natasha Mapp and Matt at Service Department
Thanks to Cars.com, online we found Pau Miller Audi and bought a pre-owned Audi A4 on Jan 2016 with Pam. The car was belong to my husband. While he is resting after his heart surgery, I found his rear tire was leaking air. Mechanics near my home cannot find the wheel key to release the tire. It forced me to go to the dealership for help. Natasha Mapp was in the service area receiving me. I told her the flat tire situation and also mentioned while driving felt the car was shaking and wobbly for some reason (they changed all my 4 rotors)..... To make the long story short, Natasha, Matt (he took me for a road testing) and the service people fixed the car made my worry went away within two days. Believe or not, I walk out free of charge for all the work they have done!! They took responsibilities and did whatever necessary repairs for my safety and make sure we are happy with the car.. Amazing!! I have always afraid to go to a dealership but Paul Miller's experience was totally an awesome one!!! Drove that car home was so smooth, I felt like a million bucks. Thank you, Paul Miller Audi!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience - no problems
It was an easy transaction from start to finish. Everyone was extremely helpfuil in assisting with my choice of car. I was very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Miller Audi experience
Great sales person in Peter Wendel. The dealership and experience was great, highly recommended. I will keep patronizing this brand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
