Reviews
Write a reviewExcellence, quality teamwork, knowledge, customer...
Excellence, quality teamwork, knowledge, customer service, are a few words to describe an wonderful service. The experience exceeds expectations. The team is always available to the customer with joy and enthusiasm! Highly recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had my service done here. Frank and Ray are extremely...
I had my service done here. Frank and Ray are extremely customer-oriented. Truck was done to my satisfaction. Thanks . It’s always a pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change/ service
Al Lorentsen is the best mechanic. Always takes amazing care when working on my vehicle. I’ve had my car almost 5 yrs. xxxxxxto riverhead dodge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Dealership needs new building. Cannomove around. No parking and very hazardous. Terrible ambience! While waiting other people were as concerned as I was.t. I would not buy a car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Went for a re call. Pouring rain they left my window open...
Went for a re call. Pouring rain they left my window open Service writer tried to cover it up saying the intern got wet when he opened the door. The cup holder in the door was half filled with water seat and carpet wet now I’m waiting for the window and door lol switch’s to start shifting out not very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience with service department getting our Jeep...
Great experience with service department getting our Jeep Grand Cherokee serviced and recalls done. Pleasant to work with and very friendly! I’m pleased with the communication and service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shady shady shady
They didnt have the car i wanted. None of the dealerships that had the car i wanted would work with Riverhead dodge. One was even 4 hours away. That is how well known and disliked by its peers that Riverhead Dodge is. So i had to purchase the car i liked elsewhere. And now as retailiation for not buying from them they will not do warranty work on my car. Which I TRIED to buy from them. I buy a new $50k+ dodge every 3 years and they still dont care to help me out. They wont get my business ever again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Purchase of used vehicle
Excellent experience Bonnie was very helpful and I would highly recommend her. She was very knowledgeable about all the vehicles on the lot and provided plenty of information.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service dept.excellent .totally honest,would purchase from f
First time customer for dealer service. Gave permission to do whatever was needed. Total invoice was 240.00. ( Two hundred and forty) They gave a clean bill of health and changed oil and filters. Would definitely consider them for a future purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience ever.
As soon as I walked in the door at Riverhead Dodge Bonnie was the most helpful, friendly , not pushy car salesperson I've ever had the pleasure of dealing with as well as the rest of the staff. I wouldn't hesitate to return for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
