Reviews
I appreciated the candor that I should take the better deal if it existed. It did and I took it. I thought they believed I was lying.
I appreciated the candor that I should take the better deal if it existed. It did and I took it. I thought they believed I was lying.
- Customer service
- 3.0
- Buying process
- 2.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service agent was pleasant and informative. Wait time was exactly as I was told and waiting area was clean.
Service agent was pleasant and informative. Wait time was exactly as I was told and waiting area was clean.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the five stars, Loretta! We hope to see you back! -Wayne Subaru
During these difficult times I was able to get a fair price on a new car.
During these difficult times I was able to get a fair price on a new car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the five stars, Ron! We hope to see you back for all of your future automotive needs! -Wayne Subaru
Great dealership! Inventory available, friendly service and no mark ups.
Great dealership! Inventory available, friendly service and no mark ups.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bill, we really appreciate your great feedback! Safe travels!
Efficient and professional service, pleasant representative as well as prompt action on needed passenger window repair
Efficient and professional service, pleasant representative as well as prompt action on needed passenger window repair
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words and five-star rating, Bob! - Wayne Subaru
The survey has been answered twice before, Check your computer programs and do not ask again
The survey has been answered twice before, Check your computer programs and do not ask again
- Customer service
- 3.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we really appreciate your feedback! Safe travels!
After 1 year of buying a certified pre-owned legacy, my car has been back in the shop for repairs 4 times. Now just after 1 year and them claiming they replaced all 4 tire sensors, another one has gone bad. With all these issues and having problems with people at the dealership calling me back, I will never buy a car from them again and never recommend anyone to buy there as well
After 1 year of buying a certified pre-owned legacy, my car has been back in the shop for repairs 4 times. Now just after 1 year and them claiming they replaced all 4 tire sensors, another one has gone bad. With all these issues and having problems with people at the dealership calling me back, I will never buy a car from them again and never recommend anyone to buy there as well
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Our Service Manager recently reached out to you to assist in keeping you 100% satisfied with all of your experiences here at Wayne Subaru. During the conversation, we found out that you were more dissatisfied with your sales experience than with any of the service we have provided you with, including the replacement of all 4 tpms sensors at no cost to you and this was on your Pre-owned Certified Subaru that you purchased well over a year or more from our Sales Team. This is how we work hard to support and keep our customers satisfied. Please keep in mind that we will always go the extra mile for our customers, as we did in this situation. We know that you decided to have a friend take care of this most recent situation, but we are here and happy to serve you as a loyal Wayne Subaru customer now and in the future. Thank you for your purchase and for being a Wayne Subaru family member.
Steve Durkin was very helpful on getting me a car. Had an answer to every question I had, very knowledgable on Subaru. Thank you, made it very easy and comfortable talking to him.
Steve Durkin was very helpful on getting me a car. Had an answer to every question I had, very knowledgable on Subaru. Thank you, made it very easy and comfortable talking to him.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we really appreciate your great feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!
Excellent customer service. Very professional and courteous.
Excellent customer service. Very professional and courteous.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is a fantastic review! Thanks from the entire team at Wayne Subaru!
No stress experience. Highly recommend this dealership.
No stress experience. Highly recommend this dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is a fantastic review! Thanks from the entire team at Wayne Subaru!