Reviews
We had a great service with Steven. Very pleasant and knowledgable service adviser. Thank you
We had a great service with Steven. Very pleasant and knowledgable service adviser. Thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tanya, thank you for your business and kind review! We hope to see you again at Ertle Subaru.
Very nice and helpful people at Ertle..had what I needed done in a timely manner.
Very nice and helpful people at Ertle..had what I needed done in a timely manner.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you. Thank you from all of us here at Ertle Subaru!
GREAT GREAT DISCOUNT !!! No haggling. No pressure tactics by the salesman. Sales manager never came out to offer a better price than salesman gave. No attempt to push the vehicle they wanted to sell. Complete knowledge of all the cars and available options. Fully answered every question in an easily understood manner. Joey Gielec was an amazing salesman who was forthright, honest, professional, friendly, knowledgeable, and helped me get the car that I wanted without pushing add-ons and options that increased my costs and the dealer's profit. In 50+ years of buying new cars for myself and family members I never received the excellent treatment and unbelievable, unbeatable discount I got from Joey Gielec and Ertle. Although my home is less than 15 minutes from a local Subaru dealer, I drove over an hour out-of-state to get to Ertle and am so glad I did. The entire experience was AMAZING!!! I very highly recommend Joey Gielec and Ertle to anyone and everyone. You will come away very happy no matter how far you have to travel to get to Ertle. John McDermott
GREAT GREAT DISCOUNT !!! No haggling. No pressure tactics by the salesman. Sales manager never came out to offer a better price than salesman gave. No attempt to push the vehicle they wanted to sell. Complete knowledge of all the cars and available options. Fully answered every question in an easily understood manner. Joey Gielec was an amazing salesman who was forthright, honest, professional, friendly, knowledgeable, and helped me get the car that I wanted without pushing add-ons and options that increased my costs and the dealer's profit. In 50+ years of buying new cars for myself and family members I never received the excellent treatment and unbelievable, unbeatable discount I got from Joey Gielec and Ertle. Although my home is less than 15 minutes from a local Subaru dealer, I drove over an hour out-of-state to get to Ertle and am so glad I did. The entire experience was AMAZING!!! I very highly recommend Joey Gielec and Ertle to anyone and everyone. You will come away very happy no matter how far you have to travel to get to Ertle. John McDermott
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- 5.0
- Does recommend this dealer
- Shopped for a new car
John, there's nothing better than hearing from a happy customer! We are so grateful for your business and your fantastic review of Joey and the team. Thank you from all of us at Ertle Subaru!
We brought our 2026 Forester in for the moonroof to be checked due to a recall. We pleased with the speed and professionalism everyone we dealt with.
We brought our 2026 Forester in for the moonroof to be checked due to a recall. We pleased with the speed and professionalism everyone we dealt with.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ertle Subaru and for sharing your feedback about our service team. See you next time!
I got a flat tire on the interstate, called this dealer and they immediately took me in
I got a flat tire on the interstate, called this dealer and they immediately took me in
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for taking the time to review Ertle Subaru!
Fantastic customer service in a day when that is very rare. Also received a great deal compared to other dealerships when I purchased my vehicle 1 year ago.
Fantastic customer service in a day when that is very rare. Also received a great deal compared to other dealerships when I purchased my vehicle 1 year ago.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi CJ, knowing you are still satisfied with your purchase after a year is the best thing we could hope for! Thank you again for choosing Ertle Subaru and for sharing such a fantastic review! Safe travels ahead!
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Christina, we're pleased to hear you had such a positive experience with Jimmy at Ertle Subaru! Thank you for your business and for recommending our team.
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, thank you for your kind words and when we hear "highly recommend," it means the world to us. We will pass along your feedback to Jimmy and the sales team. See you next time at Ertle Subaru!
I have used this dealership for my past 3 Subaru vehicles and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff work together to find you the vehicle that works best for you. They will try their hardest to make sure that your vehicle has everything you want included in it, if they don’t have it then they will search for it. I have worked with Eric that is in charge of the “trade up” program that Ertle has and he has been so helpful even after the deal is completed, he makes sure that you are satisfied with the service you are receiving and if there are any issues, large or small he makes sure they are taken care of. One of the most convenient aspects for me is the availability of a loaner vehicle when my vehicle is being serviced, they will always offer me the option to take a loaner car rather than wait for my vehicle. If the service doesn’t take too long I wait there in the area where snacks and drinks are available for customers. The staff treat each other and their clients as family/friends so you never feel uncomfortable when you are there. I have utilized staff member Joanne, many times in person or via phone as she assists me with the technology in navigation and CarPlay. Every phone update usually requires myself to get an update from Joann, she has been my hero! Stop in and see what a great dealership looks like!!!
I have used this dealership for my past 3 Subaru vehicles and I can tell you that those the best people to work with when shopping for a car. They treat everyone with respect and dignity and all the staff work together to find you the vehicle that works best for you. They will try their hardest to make sure that your vehicle has everything you want included in it, if they don’t have it then they will search for it. I have worked with Eric that is in charge of the “trade up” program that Ertle has and he has been so helpful even after the deal is completed, he makes sure that you are satisfied with the service you are receiving and if there are any issues, large or small he makes sure they are taken care of. One of the most convenient aspects for me is the availability of a loaner vehicle when my vehicle is being serviced, they will always offer me the option to take a loaner car rather than wait for my vehicle. If the service doesn’t take too long I wait there in the area where snacks and drinks are available for customers. The staff treat each other and their clients as family/friends so you never feel uncomfortable when you are there. I have utilized staff member Joanne, many times in person or via phone as she assists me with the technology in navigation and CarPlay. Every phone update usually requires myself to get an update from Joann, she has been my hero! Stop in and see what a great dealership looks like!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bernie, this review made our day! Thank you for your continued support and glowing feedback. We’re proud to have Eric and Joanne on our team, and we’ll make sure to pass this along to them. See you next time at Ertle Subaru!
Had my first service experience with Brian and team. It was excellent. I was kept informed the whole way and was in and out in no time. Everything was in top shape and they even washed my car.
Had my first service experience with Brian and team. It was excellent. I was kept informed the whole way and was in and out in no time. Everything was in top shape and they even washed my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear Brian and the team took such great care of you. Thank you for choosing Ertle Subaru and for sharing your experience with us!