Reviews
This was my second purchase at Ertle. I almost didn’t buy there this time. I did everything via email I didn’t want to go to any dealerships. They originally said they didn’t have the car with the options I was looking. While I was going over all my offers they notified me they had what I was looking for on an inbound delivery. They sent me there out the door price which was the best price. They also didn’t have any dealer options which some of the other dealers tried to sneak in. This was one of the best buying experiences I had no hassle no pressure completely transparent. They even delivered the vehicle. It’s been 2 weeks now and several people from the dealership reached out to me to make sure everything was all good. I highly recommend Ertle.
This was my second purchase at Ertle. I almost didn’t buy there this time. I did everything via email I didn’t want to go to any dealerships. They originally said they didn’t have the car with the options I was looking. While I was going over all my offers they notified me they had what I was looking for on an inbound delivery. They sent me there out the door price which was the best price. They also didn’t have any dealer options which some of the other dealers tried to sneak in. This was one of the best buying experiences I had no hassle no pressure completely transparent. They even delivered the vehicle. It’s been 2 weeks now and several people from the dealership reached out to me to make sure everything was all good. I highly recommend Ertle.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rich, thank you for the feedback. We are glad you had such a positive experience with our team. It was our pleasure to help find you the right vehicle on an inbound delivery and deliver it to you! We appreciate your business and hope to work together again in the future. Enjoy your new ride! - The Ertle Subaru Team
Services were great fast easy Ashley made things run very smoothly, fast and efficient, will go back!
Services were great fast easy Ashley made things run very smoothly, fast and efficient, will go back!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anna, we are pleased to hear Ashley made the process smooth and efficient! Thank you for choosing Ertle Subaru and for sharing your experience. See you next time!
The dealer gave us a free loaner because the job will be long. Water and snacks available and a Free car wash!!!
The dealer gave us a free loaner because the job will be long. Water and snacks available and a Free car wash!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Heide, it's fantastic to hear that you thoroughly enjoyed your experience with our amazing team! Thanks for choosing Ertle Subaru and for sharing your feedback.
Steven is an awesome service adviser. He is knowledgeable, patient and attentive to your service concerns. He explains in detail the current status of your vehicle and how to improve or maintain it. It was a great experience.
Steven is an awesome service adviser. He is knowledgeable, patient and attentive to your service concerns. He explains in detail the current status of your vehicle and how to improve or maintain it. It was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Trisha, we're glad to know Steven provided you with such a thorough and helpful service experience at Ertle Subaru. Your feedback means a lot and we look forward to serving you again in the future. Safe travels!
We had a great service with Steven. Very pleasant and knowledgable service adviser. Thank you
We had a great service with Steven. Very pleasant and knowledgable service adviser. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tanya, thank you for your business and kind review! We hope to see you again at Ertle Subaru.
I got a flat tire on the interstate, called this dealer and they immediately took me in
I got a flat tire on the interstate, called this dealer and they immediately took me in
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for taking the time to review Ertle Subaru!
Fantastic customer service in a day when that is very rare. Also received a great deal compared to other dealerships when I purchased my vehicle 1 year ago.
Fantastic customer service in a day when that is very rare. Also received a great deal compared to other dealerships when I purchased my vehicle 1 year ago.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi CJ, knowing you are still satisfied with your purchase after a year is the best thing we could hope for! Thank you again for choosing Ertle Subaru and for sharing such a fantastic review! Safe travels ahead!
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
In our visit, the salesman, Jimmy Gervasi was excellent. He was helpful, professional and answered all our questions. He has also made himself available after the purchase. Highly recommend to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, thank you for your kind words and when we hear "highly recommend," it means the world to us. We will pass along your feedback to Jimmy and the sales team. See you next time at Ertle Subaru!
Excellent service. Had my differentials done today in less than 1.5 hours. Price was right and veterans received 10% off. Well worth it.
Excellent service. Had my differentials done today in less than 1.5 hours. Price was right and veterans received 10% off. Well worth it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sal, we’re glad we could offer you quality service and a timely turnaround! We look forward to serving you again at Ertle Subaru!
Eric and team always a pleasure to work when buying a new car and trading in your old vehicle!
Eric and team always a pleasure to work when buying a new car and trading in your old vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken, thank you for the kind words for Eric and the Ertle Subaru team. It is our pleasure to assist you with your vehicle needs!