Ertle Subaru

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4.8
(2,017 reviews)
Visit Ertle Subaru
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–8:00pm
Tuesday 7:00am–6:00pm 8:00am–8:00pm
Wednesday 7:00am–6:00pm 8:00am–8:00pm
Thursday 7:00am–6:00pm 8:00am–8:00pm
Friday 7:00am–6:00pm 8:00am–6:00pm
Saturday 7:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
New (888) 884-0702 (888) 884-0702
Used (888) 886-5995 (888) 886-5995
Service (888) 886-6281 (888) 886-6281

Inventory

See all 148 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2018.
Your Subaru Dealer in Stroudsburg Pennsylvania
Ertle Subaru located on Route 611 at 798 N 9th St in Stroudsburg PA in the ""Pocono Region"". A Premier Family Owned Dealership offering New and Certified Pre Owned Subaru Models since ""1971"". Ready to take care of all your Automotive Needs whether it be Financial Maintenance Parts or Detailing we've got you covered even on Saturday's.
Ertle Subaru ?lloveus... It?s our promise to you?

Service center

Phone number (888) 886-6281

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.8
(2,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ertle Subaru from DealerRater.

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Write a review
5.0

Great place to service one's car

Always feeling secure having my car serviced with Ertle. Easy to get appointment, nice waiting area (with coffee!) & I am kept up-to-date on the progress of the car.

Dealer response

Reviews like this one make our day, Susan! Thank you for choosing Ertle Subaru and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team has been throughout it all. Have a great day and we hope to see you again down the road!

4.0

4.95 stars!!!The mechanics who worked on my vehicle are

4.95 stars!!!The mechanics who worked on my vehicle are the unsung heroes. Please check on the mechanics who worked on my vehicle the last several times it was in for service and give them the recognition they deserve!!

Dealer response

Thank you for commending the hard work of the Ertle Subaru team! It means the world to get recognized for helping our customers and leaving them happy with our services. See you next time!

5.0

Free State Inspection & Service

I brought my car in for the free state inspection, tire rotation, oil change, and headlight bulb replacement. The service was exceptional, very efficient. Kathy Aimer was my service representative, and she was very friendly and kept me in the loop my entire stay. I was delighted that the car was washed (a definite plus during winter months when salt is on the road). Also, to my surprise, a new bottled water was left in the cup holder of the vehicle. Lastly, it's nice to know that Apple Pay is accepted at Ertle Subaru. Thanks.

Dealer response

Reviews like this one make our day! Thank you for choosing Ertle Subaru and trusting us with the care and service of your vehicle. We are happy to hear how helpful Kathy was throughout it all. Have a great day and we hope to see you again down the road!

5.0

Free State Inspection & Service

I brought my car in for the free state inspection, tire rotation, oil change, and headlight bulb replacement. The service was exceptional, very efficient. Kathy Aimer was my service representative, and she was very friendly and kept me in the loop my entire stay. I was delighted that the car was washed (a definite plus during winter months when salt is on the road). Also, to my surprise, a new bottled water was left in the cup holder of the vehicle. Lastly, it's nice to know that Apple Pay is accepted at Ertle Subaru. Thanks.

Dealer response

Reviews like this one make our day! Thank you for choosing Ertle Subaru and trusting us with the care and service of your vehicle. We are happy to hear how helpful Kathy was throughout it all. Have a great day and we hope to see you again down the road!

4.0

Very helpful and honest.

Very helpful and honest. Price never changed. And gave good trade in pricing. Would definitely recommend to friends and family.

Dealer response

Thank you for the review! We appreciate the kind feedback and hope to see you again at Ertle Subaru!

2.0

I was very disappointed with my service work that took

I was very disappointed with my service work that took only one hour and not three hours as stated by the service writer. I was under the impression that this was a safety issue on my car as I was told too that it normally does not pass state inspection. After getting the bill I questioned again the flat rate of $700. And it should be cheaper as it was repaired in less time. Between the cost of parts and time should have cost about $300 and not $700. I was taken for a ride by this dealership! I will be contacting BBB for further resolution.

Dealer response

I am very sorry to read this feedback. We strive to deliver professional service and never intend to overcharge or mislead our guests. I would appreciate the chance to speak with you directly to see what more we can do to help straighten things out. If you are willing to discuss this further, please feel free to give me a call. Thank you, Tim Kelly - Service Manager - 570-213-4050

5.0

As usual/always my 9 year old Forester with 185,000 miles

As usual/always my 9 year old Forester with 185,000 miles on it was treated with efficient and professional care and kept safe and reliable for my daughter's use. I know I can trust this dealership.

Dealer response

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

4.0

service was good, 15 words, good, good, I will return to

service was good, 15 words, good, good, I will return to this office soon.good

Dealer response

Thank you for the review! We appreciate your support and hope to see you again at Ertle Subaru!

5.0

The dealership was friendly, professional and efficient.

The dealership was friendly, professional and efficient. I felt confident with my lease arrangement. I was happy with me new car and would recommend Ertle Subaru to anyone looking to purchase or lease a Subaru.

Dealer response

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with us. Drive safely, and we hope to see you back again at Ertle Subaru!

5.0

Terrific terrific terrific terrific terrific terrific

Terrific terrific terrific terrific terrific terrific terrific terrific terrific terrific terrific terrific augh 15 words

Dealer response

Cecelia, thank you for the review! We are so glad to hear that you had a successful service experience working with the Ertle Subaru team. Drive safely, and we hope to see you back again down the road!

See all 2,017 reviews