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Ertle Subaru

(171 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ertle Subaru from DealerRater.

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Service was done promptly and I was treated very well. Ertle is the place to go for subaru!!!!!!

Service was done promptly and I was treated very well. Ertle is the place to go for subaru!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Peter, it was our pleasure to assist you. Thank you from all of us here at Ertle Subaru!

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Thank you so much to the people I worked with. Eric J.D. and Joann

Thank you so much to the people I worked with. Eric J.D. and Joann

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eric, JD, and Joann appreciate your kind words! We hope to see you again here at Ertle Subaru, and we wish you safe travels until then!

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Well worth the wait. I had oil change and tire rotation and was out in less then an hour. I've appreciated the service each time I've berm there and very helpful customer service.

Well worth the wait. I had oil change and tire rotation and was out in less then an hour. I've appreciated the service each time I've berm there and very helpful customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so glad you had a swift and seamless service experience at Ertle Subaru! Thank you for your kind words and for choosing us again. Safe travels!

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This is my third time buying a vehicle with this dealership. Very happy with the way they handle the sales and the financing of the vehicles. I purchased at this dealership.

This is my third time buying a vehicle with this dealership. Very happy with the way they handle the sales and the financing of the vehicles. I purchased at this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Luis! Thank you for returning to Ertle Subaru and for leaving us a five-star review. We can't wait to work with you again in the future!

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Great customer service very professional and friendly dealership is very clean and well maintained would absolutely recommend

Great customer service very professional and friendly dealership is very clean and well maintained would absolutely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, we're delighted to hear you had a positive experience with our team at Ertle Subaru. Thank you for recommending us! Safe travels ahead!

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Good costumer service, I have a changed oil and tire last Monday ! Brian Dipasquale was a pleasure to deal with!

Good costumer service, I have a changed oil and tire last Monday ! Brian Dipasquale was a pleasure to deal with!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rich, thank you for choosing Ertle Subaru! We’ll be sure to pass along your kind words to Brian. See you next time!

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Great people to work with, my salesman’s Kayla was amazing, I never had an easier time working with a dealership, thank you so much to everyone there

Great people to work with, my salesman’s Kayla was amazing, I never had an easier time working with a dealership, thank you so much to everyone there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dakota, we're so happy to read this feedback and share it with Kayla and the rest of the team! Thank you for choosing Ertle Subaru!

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Everyone was friendly. Service was fast and done correctly. Ashley was helpful and answered all my questions.

Everyone was friendly. Service was fast and done correctly. Ashley was helpful and answered all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carmel, we're glad to hear Ashley and our team made your experience smooth and efficient at Ertle Subaru. Safe travels!

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Ertle never lets you down. Comfortable waiting room, coffee, snacks. Always greeted with a smile. Loaner cars available to continue your day while your baby is in the spa. Prices reasonable and they always are transparent with prices and a video of the inspection of your car! WOW I've been going to them for years. I'm on my 6th Subaru and I'll never go anywhere else.

Ertle never lets you down. Comfortable waiting room, coffee, snacks. Always greeted with a smile. Loaner cars available to continue your day while your baby is in the spa. Prices reasonable and they always are transparent with prices and a video of the inspection of your car! WOW I've been going to them for years. I'm on my 6th Subaru and I'll never go anywhere else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lorna, your review makes our day! We’re so glad you're part of the Ertle Subaru family and that you always have a smooth, transparent experience with us. We look forward to seeing you and your Subaru for many years to come. Safe travels!

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I had exceptional experience with the entire Ertle team ! I was down to two particular models and reached out online and was connected to Nailea my sales consultant, she was efficient, friendly and responsive to my questions and concerns. After arriving at a price we then discussed my 1989 corvette c4 trade in and after discussing with management they offered me a fair price for my trade in that sealed the deal for me. I came to the dealership with check in hand for the balance due and met with David the Sales Manager who took my trade in out for a drive with me honored the trade on amount that I had been offered, many times car sales people get a bad wrap for nickel and diming you but that was not my experience here! I finally met with Jonathan the Finance Manager to discuss additional warranties and again having already done my research I was pleasantly surprised to see that the pricing I received was fair and reasonable. I have bought several new cars in my life but the experience I had at Ertle was unlike any other car shopping experience I have had before, I highly recommend them and the person I mentioned in my review they were exceptional, special shout out to the service team who also came out to help me in the rain to get my convette offloaded from the trailer - thank you again!

I had exceptional experience with the entire Ertle team ! I was down to two particular models and reached out online and was connected to Nailea my sales consultant, she was efficient, friendly and responsive to my questions and concerns. After arriving at a price we then discussed my 1989 corvette c4 trade in and after discussing with management they offered me a fair price for my trade in that sealed the deal for me. I came to the dealership with check in hand for the balance due and met with David the Sales Manager who took my trade in out for a drive with me honored the trade on amount that I had been offered, many times car sales people get a bad wrap for nickel and diming you but that was not my experience here! I finally met with Jonathan the Finance Manager to discuss additional warranties and again having already done my research I was pleasantly surprised to see that the pricing I received was fair and reasonable. I have bought several new cars in my life but the experience I had at Ertle was unlike any other car shopping experience I have had before, I highly recommend them and the person I mentioned in my review they were exceptional, special shout out to the service team who also came out to help me in the rain to get my convette offloaded from the trailer - thank you again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Osbert, thank you for sharing your outstanding feedback about Nailea, David, and Jonathan! We're so glad everything went smoothly with your trade-in and new car purchase at Ertle Subaru. Safe travels ahead, we hope you enjoy your new ride!

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