Reviews
The customer service was excellent. However, it was...
The customer service was excellent. However, it was ridiculous expensive and I would not have had it done there had I known how expensive it would be. I will not be taking it there again to get work done.
David Castillo was a great salesman. Bought a new sxs he...
David Castillo was a great salesman. Bought a new sxs he was very helpful and kept the buying experience at a calm and no pressure level. Will recommend all family and friends to him. Thanks David much appreciated. Great job.
Thank you so much for recommending David and Ertle Subaru! We love to hear that your buying process went smoothly and that you were able to drive home in a beautiful new vehicle. Congratulations and safe travels!
Easiest purchase I've ever made. Greeted with a wave by...
Easiest purchase I've ever made. Greeted with a wave by the salesperson standing next to the car I was about to text drive! Jeep was in excellent, clean, perfect condition!
Thanks for the kudos! Providing a seamless car-buying experience is our goal so we are thrilled that the Ertle Subaru team was able to send you home in a Jeep that is right for you. Enjoy the new ride and we hope to see you back again next time!
The experience was great for myself being a first time...
The experience was great for myself being a first time buyer. The saleswoman and financial manager did everything they could to help me gat an approval and rates that I could manage. Amazing dealership!
We are delighted we could provide an exceptional experience for your first car purchase. Thank you for taking the time to let others know what being a guest at Ertle Subaru is like. We hope you enjoy the new ride and have a great day!
This was my first time purchasing a car online but it was...
This was my first time purchasing a car online but it was a breeze working with Joe, Kevin, Eugene, and jon! They all were very professional and punctual. With the free home delivery and a lifetime warranty this place is a “no brainer”! Seeing Eugene's smiling face when he pulled up was the icing on the cake. He didn’t even bat an eye at the 230mi round trip he had to endure to get me my car on time. Thank you to everyone for your help😉
Thank you for doing business with us at Ertle Subaru. It is so great to hear that our entire team walked you through the purchase of your vehicle. Congratulations and safe travels!
Friendly. Knew a lot about the outback. Talked to you...
Friendly. Knew a lot about the outback. Talked to you like your were family. When I asked a question they had the answer and did not try to tell you crap.
Thank you so much for taking the time to let us know how happy you are with your visit! Feedback from you is one way we know we are achieving our goals. We are delighted to hear the Ertle Subaru team was able to assist you and help with your questions. Let us know if we can assist you again! Take care!
My husband took his Impreza in for a recall they gave us...
My husband took his Impreza in for a recall they gave us a crosstrek for a rental and had us sold! The day we went to pick his car up we bought a 2019 crosstrek Kevin was such a great help he answered any and all questions we had and even made sure everything worked out to our satisfaction. Thank you so much Kevin we really appreciate it!
Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Kevin and our team at Ertle Subaru, and we will certainly pass along your kind words. We hope that you continue to enjoy your 2019 Subaru Crosstrek!
Overall excellent experience. I was treated with respect,...
Overall excellent experience. I was treated with respect, everyone I encountered went above and beyond to accommodate me. I highly recommend Ertle and Juan, he was so easy to work with.
Thank you for the fantastic review and for trusting Juan and the rest of the Ertle Subaru team with your business! We hope to see you again soon - until then, drive safe!
I picked my car up after leaving it there for a few days...
I picked my car up after leaving it there for a few days while it was being "fixed" payed almost 3k and now makes a rattling noise ive never heard before. Update: they told me to come back and they fixed the problem.
While we apologize for the initial frustration with your car repairs, we are thrilled to hear that our team was able to remedy your concerns. We strive to make sure our guests go home confident in the work we perform on their vehicles, so we are grateful you gave us another chance. Have a wonderful day!
I love my Forester Limited 2021. Pamela was very helpful...
I love my Forester Limited 2021. Pamela was very helpful in explaining how to use my new vehicle. The sales people and finance person explained everything in detail.
Leslie, congratulations on your new 2021 Subaru Forester Limited! We are thrilled that Pamela and the team made the purchase process so smooth and seamless. Thank you for supporting Ertle Subaru!
Joe and Rocky and another person who's worked with Joe yesterday were very helpful as well.