Maserati of Bergen County

I purchased a vehicle on April 6, 2023. I did not receive my license plate and paperwork until July 8, 2023. I’ve been buying cars from the tristate area for over 40 years. The Maserati of Bergen County is the worst dealership I have encountered. After my 30 day temporary plate expired, they provided me with a courtesy letter explaining the issues with the DMV in the event that I was stopped by the police. I contacted this dealership weekly concerning my license plate / paperwork. The standard answer from the dealership was provide us with your cell phone number and we’ll call you back after we’ve contacted the DMV. They NEVER called me back. I then contacted and made a formal complaint with the New Jersey Motor Vehicle Commission. Once the Commission was involved with my situation, I received my license plate and paperwork in 2 weeks. Amazing, isn’t it?! On July 8th I received a call from Megan of Maserati stating that she had the plates and paperwork concerning my vehicle. She wanted to know if I was going to pick them up or she could mail them out on Monday July 10th. I stated that I would pick up my items on Monday. I did not trust them! When I arrived at the dealership, the woman at the front desk assisted me with my paperwork and license plate. I had a question in which she was not able to answer. At that moment, Eddie (my sales rep), was passing by and she asked him for assistance. Eddie stated he was busy, but would return in a few minutes. He never returned to answer my question. He did not even look at me – he knew they were messing with me. Lastly, let’s talk about Charlie, the Sales Manager. Whenever I made a visit to the dealership to check in on my paperwork in person, he would inform me to speak with Eddy. His common reply was I have nothing to do with your problem – you need to speak to someone from the office upstairs. Charlie was of no help at all. Buyers – stay away from this dealership. And to the New Jersey Motor Vehicle Commission – thank you very much for your assistance. Tony T.

Purchasing my new Ghibli was not an easy decision. I have to say, Aria definitely made it easier. She gave a lot of inside tips and advice - her objectivity and transparency is definitely a HUGE plus.

Deciding to trade in my old car for a Maserati Levante was a big decision. Eddie Murcia's assistance and guidance throughout the entire process made it a joy. He negotiated a fair deal for my old car, and before I knew it, I was driving away in my new Maserati.

When I thought about financing my dream car, a Maserati GranTurismo, I was a bit apprehensive due to my past credit history. Charles, however, made the process straightforward and effortless. He found me a plan that fit my budget perfectly, truly transforming my dream into reality.

Who knew that purchasing a used vehicle could feel just as thrilling as getting a new one? Damion proved that it's possible. I'm now the proud owner of a Maserati Quattroporte. Damion facilitated the entire process, including the trade-in of my previous car, making it remarkably stress-free.

From the moment I walked in Adolfo guided me through the world of Maserati. His expertise led me straight to the magnificent Levante. It was love at first sight. The process from choosing the right model to finalizing the financing was seamless and efficient.

I walked out with a brand new Maserati Quattroporte and have only good things to say about this dealership. They are transparent and reliable.

Just got my brand new Quattroporte here. All the staff helped me a lot and were easy to talk to. Would recommend buying from here

I had an amazing experience with this dealership. The staff was friendly and they helped me get a brand new Maserati Ghibli without any problems.

All of the paperwork and other documents for financing my new Maserati Grecale were taken care of by their staff in a very timely manner. Can highly recommend this dealership to others.