Young Buick GMC Hours
With over 1000 pre-owned vehicles available, and a great new car selection, Young Buick GMC is sure to have a vehicle th
at fits what you are looking for. Family owned and operated for 91 years, the Young's provide a great hassle-free customer experience and have recently remodeled our facility. Please enjoy our courtesy shuttle, wi-fi and more. We look forward to meeting you or seeing you again.
"91 Years of experience- Great Selection and fair pricing. Come and see us today!"
Oil, Filter Change
Wheel Alignment (4WD)
Cabin Filter Replacement
Read reviews that mention:
WORST CAR SHOPPING EXPERIENCE EVER!!!! We had been car shopping all day every Saturday for weeks (besides having purchased many new and used cars over... the last 30 years) and have never had a worse experience. It was raining and we pulled onto their lot, rolled down the window, and asked if they had the specific model of car we were looking for available and if so, what were they asking for it. Our 4 year old was asleep in the back seat. We knew exactly what we wanted and just needed a simple answer to our question. We politely told the salesman that we didn't want to get out of the car if they didn't have anything we were interested in available. (We had been looking for weeks so we had test drove a lot and knew exactly what we wanted.) He asked us to come inside to look at options. We declined and he said he would go inside really quick to see if they had what we wanted. The salesman was nice enough up to that point but then he brought his manager out. The manager was a jerk!! They said they had a process they had to go through and that they couldn't work with us if we weren't willing to come inside and go thru their sales process. (Isn't part of sales about creating a good relationship with your customer and meeting their needs, not manipulating their questions through some "process?") The manager was aggressively demeaning to my husband and myself, telling us that if we didn't come in and test drive cars with them that we are idiots. They said that car buying isn't all about numbers. They were right about that. Car buying is also about customer service and they are the ABSOLUTE WORST!
Called to ask if a BMW they had listed specifically had a manual transmission with a clutch, and made it clear that was exactly what I wanted. They checked... and assured me it was, so I made an appointment and drove 40 miles to look at it. I texted the salesperson I was working with, Bohdi, to let him know I was close. When I got there the car was staged in the front with a note with my name on it. I was greeted by a different salesperson who told me Bohdi was preoccupied. I then went to begin inspecting the car and saw it clearly had an automatic and was in worse condition than implied. I was obviously frustrated because I made it clear I was only looking for a manual. They then brought out the floor manager to continue trying to pressure me into buying a car I didn’t want. They also tried to misinform me on the car model and options trying to convince me that Bmw doesn’t make manual transmissions anymore which is totally untrue, and they also couldn’t answer any of my questions about the car. At this point I left due to the terrible experience and waste of time. I strongly advise taking your business elsewhere due to the fact that they are clearly just trying to push sales regardless of customer desires. There are plenty of much better dealerships in Utah with more knowledgeable staff, better inventory, and better prices.
Young Buick GMC was very quick to let us know available times, we had to cancel an appointment and they helped accommodate a better time for us to get... in. They were very professional and kind when I dropped my vehicle off as well as timely in getting it done quickly and efficiently.
From start to finish I was given excellent service. Dakota assisted me with friendly and enthusiastic customer service. Greg, in the finance department,... was also very helpful and friendly. The only issue I have is that the used car that I purchased didn't have an owner's manual. Even though the car was used I feel like an owner's manual should be included in the package. I called a few days after purchase to ask for one, but was told they didn't have one.
Got my oil changed and tires rotated. They were very professional and got my truck in quickly and out pretty fast.
Dakota Harrop did an excellent job of helping with our car buying experience. He was knowledgeable and efficient and took care of seeing to our needs... with a “no pressure “ approach.
Randy Taylor was professional and knowledgeable with trailers. My concern was getting a trailer home and my side by side wouldn’t fit. He made arrangements... so I could pull the trailer to my home and check the clearance. We knew it would be close, he recommended a beaver tail feature on the trailer allowing a better approach for clearance when loading and unloading. Their staff was great to work with. I felt comfortable with absolutely no pressure! If you are looking I recommend Young Automotive Group!
Took care of my concerns. Washed my pickup truck. Great job. I'll be back.
Rachel worked with us for several hours to make sure we got the truck in the color & with all the features we wanted. She made us feel truly welcomed &... at home. No rush, no pressure even when we changed our mind several times. Would highly recommended her if your looking for a new ride.
Went in to look for a slightly used car. Told salesman what color, prices, year ranges. Looked on his computer drove us to all four lots in a similar upgraded... version of our car. Didn't show us one single car that fit. Then tried to sell us one that someone had recently brought back with 15K miles bald tires and told us in our desired price. Wouldn't give us a exact price started getting our information and wanted to pull our credit which we didn't need and finally brought another guy into who initially told us the car would be $8K more than the first guy said.... Totally wasted our time! We have purchased one from the chevy side we will NOT BE BACK!