Reviews
Family Atmosphere At Its Best
The staff and customer service is always a pleasant experience. Stephanie always has a smile on her face and greets me with a hug. This is a family atmosphere that I can't find anywhere else in terms of really making sure you are satisfied with the work being done. I won't go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Elizabeth. We always strive to provide a family atmosphere with a professional and caring staff here at Reineke Ford Lincoln. Feel free to stop by if you ever need any more help.
Great service
Everything was good, even with all the remodeling.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Anne. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Good ok
Ok is was good but do not like that the price of the oil change went up
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent customer service
Staff was very helpful and kept me advised of any additional work that had to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark Weihrauch
We purchased a Ford Escape. The service was great and we love our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Kasey spense helped with my car purchase. He was very helpful and was not pushy at all. If going to Reineke I would recommend working with him.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Jan Blausey
Purchased a used 2013 Ford Expedition, love it, great shape, 100% Ford Certified, and Al, our sales rep was fantastic !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
I can always count having excellent service from all the staff at the dealership. It is always a positive experience no matter if it is just an oil change or major repairs on our older vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, James! We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks again for the great review of Reineke Ford Lincoln!
Dependable
First of all, now you are dealing with me (Rosemary Tritch). My husband has Alzheimer's disease and is no longer able to drive. I have health issues of my own, but am able to drive. I did appreciate the courtesy shown me by your service personnel and the speed with which our needs were taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Rosemary! We are happy to hear of your positive experience with our dealership. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great service
The people there are wonderful! Always go back to have service ( oil change, tires rotated, etc.) done on all our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase