Reviews
Unfortunately I was shocked by the bill for repairs.
Unfortunately I was shocked by the bill for repairs. The estimate was less than half the total bill. Just very dissatisfied with the communication from the service writer. The bill was reduced but I really wanted them to just understand why I was so disappointed. Repair was satisfactory.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Every Body at Reineke Ford were very friendly and super
Every Body at Reineke Ford were very friendly and super helpful. I couldn’t of asked for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Reineke Ford Lincoln of Findlay! We're delighted to hear that our team was friendly and helpful during your visit. We look forward to serving you again in the future!
Awful experience.
Awful experience. Test drove a 2014 Jeep Cherokee Laredo listed at 7982. After driving it I noticed a slight jump when shift out of 2nd into 3rd gear. After i returned to dealership I did a visual inspection of the vehicle. Noticed it needed new brake calipers as I could tell they was probably still original calipers putting them at 11yrs old. I left the dealership and shot an offer of 7000 cash in hand otd. I got a response of we can't go that low but we have a 2011 jeep patriot that might be in your price range. Mind you the listing was 7982 putting us at roughly 8600 otd. No trying to negotiations instead they tried to push an older vehicle on me with higher milage for 7000. Never again will I pull into their dealership anywhere.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everyone was so friendly and professional.
Everyone was so friendly and professional. Ryan was easy to work with and answered any questions I had. I would highly recommend you giving him a call.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Ryan and the team at Reineke Ford Lincoln of Findlay provided such a friendly and professional experience. Thank you for recommending us!
Jordan made this a very easy and pleasant deal went out
Jordan made this a very easy and pleasant deal went out of his way to make it a great transaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting Jordan and the Reineke Ford Lincoln of Findlay team with your business! Happy driving!
Patti in the service department is the best!
Patti in the service department is the best!! Very professional, personal and kept me up to date with everything on what was going on with my truck. Reineke took good care of me and making sure I had a loaner vehicle at my level since I am used to driving a truck! I couldn't have asked for better customer service as they all have your undivided attention!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shaunda, we're delighted to hear that Patti and the Reineke Ford Lincoln of Findlay team provided you with exceptional service! Thank you for sharing your experience, and we look forward to assisting you again in the future.
I have always used Melisa as a sales rep and she is the
I have always used Melisa as a sales rep and she is the BEST! Very knowledgeable about the vehicle she sales and very easy to work with. Joe always congratulates us on our new purchase and makes sure that everything goes smoothly. Wonderful sales and service team at Reineke Ford Findlay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, we're delighted to hear that Melisa and Joe have consistently provided you with excellent service at Reineke Ford Lincoln of Findlay. Thank you for your kind words and continued support!
Great customer service and good inventory on hand.
Great customer service and good inventory on hand. We had several vehicles to choose from. Brian was very helpful in finding us what we wanted and then explaining all the bells and whistles. He made sure we knew he is available to answer additional questions about our high-tech vehicle going forward. We did not have a trade-in and we did not finance so we don’t have a rating for those two items, but we feel confident we would give high marks if we had needed this from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl and Suellen, we're delighted to hear that Brian provided such helpful service at Reineke Ford Lincoln of Findlay! It's great to know you found the perfect vehicle from our selection. Don't hesitate to reach out if you have any questions about your new ride's features!
Saturday February 8 2025.
Saturday February 8 2025. I pick up my new F-150. From Reineke Ford . My salesman was Chris Bauer , I have used Chris for several years and Chris is a great person with alot of knowledge. Did a great job . Thanks for all of the personal at Reineke Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodney, it's fantastic to hear that Chris and the team at Reineke Ford Lincoln of Findlay provided you with such knowledgeable service. We appreciate your loyalty over the years and hope you're enjoying your new F-150!
Great service.
Great service. Got my replacement key and fob and new assigned door code works now. Will get work done here again if needed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're glad to hear that our team at Reineke Ford Lincoln of Findlay provided you with great service and got everything working smoothly. We look forward to assisting you again whenever needed!