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Ray Price Auto Park Mt. Pocono

(184 reviews)
Visit Ray Price Auto Park Mt. Pocono
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (570) 216-5119 (570) 216-5119
Used (570) 216-3792 (570) 216-3792
Service (570) 216-3524 (570) 216-3524

Reviews

(184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Price Auto Park Mt. Pocono from DealerRater.

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Great Human Being

All, those that work at the Dealership in Mt. Pocono, off Rt. 940, are exceptional and extraordinary professionals, going above and beyond to make customer happy and meet the their expectation and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great Service

Even though they had several individuals out sick, they were able to service my vehicle promptly. Everyone was courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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warrenty work due to safety issue

Listened to my concerns. Explained what was needed and had car ready when promised. Also took care of warrenty safety issue due to ETB problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

everyone is very nice also very efficient. I have bought two trucks from ray price and I will continue to buy from them and tell others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your fantastic review was quite a refreshing read, Alan! Congratulations on your new trucks. I am happy the team provided you with pressure-free, efficient and well-informed customer service. Regards, Walter Price | General Manager | 570.839.1111

Well run dealership. Anxious to do the deal.

Friendly and professional staff. A comfortable buying experience. Everyone was interested in doing the deal. Rich Price was our sales person and is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing about your visit with us, Margaret I am happy to hear that Rich was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Walter Price | General Manager | 570.839.1111

Fast Friendly service, easy to get to!

Friendly and Knowledgeable Staff, Fast Transaction from start to finish. Truck was clean inside and out! Facilitiy was clean and neat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your marvelous feedback, James. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Walter Price | General Manager | 570.839.1111

Service

Service is always flexible and convenient at the Mt Pocono location! We can drop our car off at any time and always have my car ready the next day!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great experience

Great experience staff was very knowledgeable sales person was incredible did not try to force us to look at something we wasn't interested in the quality of the vehicles was superb the no-hassle pricing and the whole process was took very short time great great great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience

Pleasant people, work done in timely fashion. Efficient check in and out. Salesman always available if needed. Have been dealing with Ray Price Ford for seven years, no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jason, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind Regards, Walter Price | General Manager | 570.839.1111

Trustworthy repairmen

They kept us informed , via phone calls, of how repairs were going and what repairs would be needed. The guys are very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your awesome review, Frank! I'm very happy to hear that our service team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind Regards, Walter Price | General Manager | 570.839.1111