Reviews
Muy buena la atención de el vendedor llamado Francisco y muy conforme con mi auto nuevo
Muy buena la atención de el vendedor llamado Francisco y muy conforme con mi auto nuevo
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership cares nothing about you after they make a sale. 2 new vehicles this year for me and the service department is dis honest and I brought my car in dropped it off with a scheduled appointment 6hrs later never even looked at it. Needless to say I was livid and he said what can I do to make it up. I asked him to detail my car at his expense he said no his exact words were no because I got my xxx chewed enough for you!!!!! Can you believe it. I still have heard nothing from them as a resolution to my dis satisfaction. I will keep updating thanks for reading we all do are part and we can stop this.
This dealership cares nothing about you after they make a sale. 2 new vehicles this year for me and the service department is dis honest and I brought my car in dropped it off with a scheduled appointment 6hrs later never even looked at it. Needless to say I was livid and he said what can I do to make it up. I asked him to detail my car at his expense he said no his exact words were no because I got my xxx chewed enough for you!!!!! Can you believe it. I still have heard nothing from them as a resolution to my dis satisfaction. I will keep updating thanks for reading we all do are part and we can stop this.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Service department does a wonderful job when i show up. Steve always takes care of me. I get quick service while waiting . Get a ride from there to where i need to go within reason.
Service department does a wonderful job when i show up. Steve always takes care of me. I get quick service while waiting . Get a ride from there to where i need to go within reason.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback! Our service department works hard to provide quick and excellent service, and we are glad to hear that Steve takes great care of you. We also offer convenient transportation options while you wait. We appreciate your support and look forward to seeing you again!
Our salesman, Sebastian was great! He put us in a 2026 Nissan Sentra in January. We absolutely love it! Thank you!
Our salesman, Sebastian was great! He put us in a 2026 Nissan Sentra in January. We absolutely love it! Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible tactics i have several screenshot if any of their managers would like to see them. Chuck Norman was the general manager there but since he quit all this horseplay has started again. Beware about buying anything there and beware of them having any of your personal information 🤔
Horrible tactics i have several screenshot if any of their managers would like to see them. Chuck Norman was the general manager there but since he quit all this horseplay has started again. Beware about buying anything there and beware of them having any of your personal information 🤔
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are deeply sorry to hear about your negative experience. We have strict policies against any wrongdoing and are committed to addressing your concerns. Please reach out to us directly so we can further assist you and resolve the issue.
Scammers and Liars! Do not buy a vehicle from this dealership or trust anything their finance manager says!
Scammers and Liars! Do not buy a vehicle from this dealership or trust anything their finance manager says!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Scammers and Liars! Will never purchase anything from these scammers! Finance department lie to your face and do not said behind their word! Reported to the Iowa Attorney General!
Scammers and Liars! Will never purchase anything from these scammers! Finance department lie to your face and do not said behind their word! Reported to the Iowa Attorney General!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear valued customer, we apologize for any negative experience you may have had. Please know that we take your feedback seriously and will work towards addressing your concerns. We value your trust and will ensure such incidents do not happen again. Please reach out to us if you'd like to discuss this matter further as I don't see that we had any Interaction with you in our system. Thank you.
Do NOT EVER BUY A VEHICLE! I purchased a vehicle in April 2021, and due to someone running a stop sign the car was totaled in November 2024. They have continued to call and email me about the car, and I have told them now 7 times to remove me, and each person says they put note of it, but yet I just got another letter. It is beyond harassment and I haven't even had the car for over a year!!!
Do NOT EVER BUY A VEHICLE! I purchased a vehicle in April 2021, and due to someone running a stop sign the car was totaled in November 2024. They have continued to call and email me about the car, and I have told them now 7 times to remove me, and each person says they put note of it, but yet I just got another letter. It is beyond harassment and I haven't even had the car for over a year!!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for any inconvenience this has caused. Rest assured, we will ensure you are removed from our contact list immediately. We value your experience and will work towards a prompt resolution. Thank you for bringing this to our attention.
thank you very much for the great service, I appreciate it much, thank you again.
thank you very much for the great service, I appreciate it much, thank you again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Terry was great and very very helpful thank you so much for your help with my new car
Terry was great and very very helpful thank you so much for your help with my new car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elaine, thank you for taking the time to leave a review for us at Edwards Nissan. We're happy we could meet your expectations!