I was looking for a change for a lease and choose to go with a Jeep Renegade. The first dealership I visited was Milford Auto Group and they took excellent... care of me, exceeding my expectations. My salesman, Mark Setaro went above and beyond to get me an extraordinary deal on a loaded Renegade, even though my intention was to go with a base model, they made a great deal possible for my means and for that I am very grateful. I look forward to building a relationship with this dealership. very good feeling all around. Thank you again! ~mike
Milford Auto Group has had my car for repair since Jan. 8 (today is Feb. 11). The problem is electrical and thus not due to bad driving or an accident.... I’ve now been without a car for nearly 6 weeks. I’ve had no word from them, or from Jeep, about when I might expect to get my car back. I’ve been offered nothing to compensate for the massive inconvenience. I will never, ever purchase another Jeep. I advise anybody looking to buy a car not to buy a Jeep. While I’m stuck with this one though (assuming it is returned to me at some point) I will, in the future, take it somewhere else.
Re: Mark Setaro Good Morning, I just want to thank you for the enjoyable encounter we had with you yesterday. I know car buying is usually an exasperating... experience but that was not the case. I was very satisfied with your professionalism and your efforts to make this a pleasant event. You were very knowledgeable about your vehicles and took the time to explain their features. You were very helpful and located the exact car we wanted in a very short time. We had 2 issues when we came in, turning in our leased Jeep and getting a fair price. You handled both to our complete satisfaction. I live about 2 miles from another Jeep dealership but chose to be a repeat customer, based on how we were treated the last time we were new car shopping. I will certainly come back when I am ready to purchase again and will not hesitate to tell people where we purchased our Jeep and who we bought it from. Sincerely, Ken and Judy W.
I was pleased with my purchase. I was pleased with the salesman knowledge while showing the instructions on the various things about the car.
We want to thank you for helping us getting our dreamed Jeep. We love it and we are getting great compliments from everybody... :) See you and thanks!... Erika & Alberto
Had an excellent experience at Milford Jeep. Customer service was great! The process from start to finish was exceptionally smooth. Highly recommended.