Reviews
Oil change
Got appointment on day I requested. Service was done promptly and timely
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!
Always Great Service
Always Great service, whether you are in need of a New or Used vehicle or Service, Gustafson Ford always Delivers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Arthur, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
DRMAC
I ordered this Maverick almost two years ago and had to wait because of the chip shortage for the hybrid engine. The dealership was great throughout the process and eventually got me exactly what I wanted
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Owner
Happy with scheduling of service. Service manager contacted me an issue during inspection and gave me options and price for each option. Worked out well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we're happy you found our staff to be so supportive during your experience here at Gustafson Ford, LLC. Please let us know if there is ever anything else we can do for you! Safe travels!
Great Service
I have purchase 2 new cars from the Kewanee Ford dealership. I have received nothing but the best service. Their service manager,Chuck, gies out if his way to give the best service. He always explains what the car needs! He goes a step further and makes you feel that the car will be repaired correctly. He even test drives car once repaired. Chuck is compassionate and ALWAYS makes you feel your car will be repaired correctly. This man deserves an award fir the best ?Service Manager?. Thank you, Chuck fir all you do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Doris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
2022 F-150XLT
Great buying Experience!! Chuck Forsythe made this the easiest he possibly could from start to finish. Mr Gustafson also took time and effort to make this deal happen, I would definitely advise anyone looking for a New or Used vehicle to visit Gustafson Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Arthur, we are happy we could make your experience a positive one! At Gustafson Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Gustafson Ford Kewanee Illinois
Gustafson Ford is my place to go for anything automotive! I just bought another new Mustang from them. My 3rd one. As always I got a great deal with no haggling. The service department is top notch. I have had all my service done there for many years and have never been disappointed. They definitely earn your loyalty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joseph, we are happy we could make your experience a positive one! At Gustafson Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Explorer
My 4th purchase from Gustafson?s and I couldn?t be happier with everyone that works there. Always friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Peggy, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Service review
Gustafson?s have always been excellent with servicing and repairing my vehicles through the years. Their service staff is knowledgeable.friendly, and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Martha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
Purchasing my 2023 Foed Ranger
I was very happy with the purchase of my 2023 Ford Ranger. This is the sixth Ford I have purchased from Gustafson Ford which certainly speaks well of this dealership. I am impressed that when I return for service many of the employees call me by my first name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randall, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!