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Gustafson Ford, LLC

(193 reviews)
Visit Gustafson Ford, LLC
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–12:00pm 7:00am–12:00pm
Sunday Closed Closed
New (888) 589-7184 (888) 589-7184
Used (855) 838-6643 (855) 838-6643
Service (309) 761-4959 (309) 761-4959

Inventory

See all 56 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Henry County's #1 Ford Dealer- Gustafson Ford offers a great selection of the popular Edge Escape Explorer Expedition Bronco Sport Bronco Mustang Transit Mach-E Lightning F-150 and Superduty. Gustafson Ford has one of the largest selections of new inventory in the area. We serve Kewanee and surrounding areas but are more then happy to serve customers from any location. Are you looking for the perfect mix of performance style and safety? For your convenience let Gustafson Ford LLC find the exact vehicle that matches your needs.
Gustafson Ford the name you have known and trusted for more than 60 years.

Service center

Phone number (309) 761-4959

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Reviews

(193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gustafson Ford, LLC from DealerRater.

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I got a great deal on a used truck. The staff is very helpful and friendly. I am happy with the outcome.

I got a great deal on a used truck. The staff is very helpful and friendly. I am happy with the outcome.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your wonderful review! We're thrilled to hear you found a great deal and that our team made your experience enjoyable. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

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I wish you offered a ride when I had all 4 tires replaced. It took 1 1/2 hours. I asked, but was told by the service manager, he was alone that day, and it would be awhile. I said ok, dont worry about it. Then I watched while salesman were just walking around, couldn't they give me a ride. I live close by.

I wish you offered a ride when I had all 4 tires replaced. It took 1 1/2 hours. I asked, but was told by the service manager, he was alone that day, and it would be awhile. I said ok, dont worry about it. Then I watched while salesman were just walking around, couldn't they give me a ride. I live close by.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your feedback! We appreciate your patience during your visit. We're always looking for ways to improve our service, and your suggestion about offering rides is valuable. We hope to provide a better experience next time you visit!

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Great experience. The staff was very helpful and made the buying process easy. I would recommend them to anyone and I wouldn’t hesitate to buy from them again.

Great experience. The staff was very helpful and made the buying process easy. I would recommend them to anyone and I wouldn’t hesitate to buy from them again.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for the recommendation, and have an amazing day!

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Great people and love the car. Got a great trade in deal. Have showed us things on the car several times!

Great people and love the car. Got a great trade in deal. Have showed us things on the car several times!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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I appreciate the hometown service. This is the way it is done. No pressure just facts and service. Salesman, Chuck is the Best and was helpful with all concerns along with great knowledge of the technology part in all cars now. The owner even talked to me as a friend with a caring attitude. If you want to stay in business, try their model of buying a car and getting customer service with a smile.

I appreciate the hometown service. This is the way it is done. No pressure just facts and service. Salesman, Chuck is the Best and was helpful with all concerns along with great knowledge of the technology part in all cars now. The owner even talked to me as a friend with a caring attitude. If you want to stay in business, try their model of buying a car and getting customer service with a smile.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daniel, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

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They got my car repaired from a recall. I was very pleased with the loner car the gave me. Those guys always been really good to me. I recommend them to everybody.

They got my car repaired from a recall. I was very pleased with the loner car the gave me. Those guys always been really good to me. I recommend them to everybody.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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The staff was nice and easy to work with. I was so happy to find the used car I was looking for locally at a fair price.

The staff was nice and easy to work with. I was so happy to find the used car I was looking for locally at a fair price.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carol, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Great dealer. Have all my service done by them. Have bought my vehicles from them and like the people that I deal with. Will keep doing business with them.

Great dealer. Have all my service done by them. Have bought my vehicles from them and like the people that I deal with. Will keep doing business with them.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Donna, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

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Our Salesman, Chuck Forsyth, got the truck we wanted even though it was not on their lot. He handled the whole process from start to finish and even stood out in the rain to install our phones and explain a few things. I highly recommend Chuck to anyone!!!...

Our Salesman, Chuck Forsyth, got the truck we wanted even though it was not on their lot. He handled the whole process from start to finish and even stood out in the rain to install our phones and explain a few things. I highly recommend Chuck to anyone!!!...

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Onie, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Purchased two trucks from them. Chuck, the salesman, was friendly, no pressure. The deals for purchase and trade-in were very straightforward and fair. Good dealer to do business with.

Purchased two trucks from them. Chuck, the salesman, was friendly, no pressure. The deals for purchase and trade-in were very straightforward and fair. Good dealer to do business with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rex, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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