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Gustafson Ford, LLC

(183 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–12:00pm 7:00am–12:00pm
Sunday Closed Closed
New (888) 589-7184 (888) 589-7184
Used (855) 838-6643 (855) 838-6643
Service (309) 761-4959 (309) 761-4959

Inventory

See all 69 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Henry County's #1 Ford Dealer- Gustafson Ford offers a great selection of the popular Edge Escape Explorer Expedition Bronco Sport Bronco Mustang Transit Mach-E Lightning F-150 and Superduty. Gustafson Ford has one of the largest selections of new inventory in the area. We serve Kewanee and surrounding areas but are more then happy to serve customers from any location. Are you looking for the perfect mix of performance style and safety? For your convenience let Gustafson Ford LLC find the exact vehicle that matches your needs.
Gustafson Ford the name you have known and trusted for more than 60 years.

Service center

Phone number (309) 761-4959

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gustafson Ford, LLC from DealerRater.

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I receive excellent care for my car.

I receive excellent care for my car. The service staff keep my car in great running order. I have complete confidence that my repairs and service will be done in a professional manner.

I receive excellent care for my car.

I receive excellent care for my car. The service staff keep my car in great running order. I have complete confidence that my repairs and service will be done in a professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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They found the flex pipe split in half.

They found the flex pipe split in half. Only being held together by the shield . They order the part. There very friendly and nice. They always take care of my car.

They found the flex pipe split in half.

They found the flex pipe split in half. Only being held together by the shield . They order the part. There very friendly and nice. They always take care of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kathleen, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I had my car serviced and the tires rotated within an

I had my car serviced and the tires rotated within an hour. And, they were busy! Sean is always friendly and explains what is going on with my car.

I had my car serviced and the tires rotated within an

I had my car serviced and the tires rotated within an hour. And, they were busy! Sean is always friendly and explains what is going on with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marian, thank you for leaving such a great review and high star rating. Safe travels!

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We had an Awesome experience in purchasing our SUV.

We had an Awesome experience in purchasing our SUV. We would highly recommend buying from this Dealership. Everyone was very professional, friendly, and a pleasure to work with especially Chuck Forsythe.

We had an Awesome experience in purchasing our SUV.

We had an Awesome experience in purchasing our SUV. We would highly recommend buying from this Dealership. Everyone was very professional, friendly, and a pleasure to work with especially Chuck Forsythe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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When I arrived at the dealership they started changing

When I arrived at the dealership they started changing the oil and doing the service upon arriving. They also cleaned the windows and the outside of the vehicle when the service was complete. It looked as clean as the day I purchased it!!

When I arrived at the dealership they started changing

When I arrived at the dealership they started changing the oil and doing the service upon arriving. They also cleaned the windows and the outside of the vehicle when the service was complete. It looked as clean as the day I purchased it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Samuel, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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Our experience was very enjoyable.

Our experience was very enjoyable. Troy is so friendly and helpful in explaining and demonstrating everything. With all,of the features, all of the explanations and demonstrations were really appreciated.

Our experience was very enjoyable.

Our experience was very enjoyable. Troy is so friendly and helpful in explaining and demonstrating everything. With all,of the features, all of the explanations and demonstrations were really appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dorothy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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I was Deceived.

I was Deceived. Car has missing part & had big chipped paint. I don't recommend.

I was Deceived.

I was Deceived. Car has missing part & had big chipped paint. I don't recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, it's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to Kurt Gustafson at 309-852-2107 or kurt.gustafson@gustafsonford.com at your earliest convenience to discuss how we can turn your experience into a positive one.

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Having my car serviced with Gustafson Ford is always easy

Having my car serviced with Gustafson Ford is always easy and things are done correctly the first time

Having my car serviced with Gustafson Ford is always easy

Having my car serviced with Gustafson Ford is always easy and things are done correctly the first time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Gregory, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Gustafson Ford is always great to deal with, thank you as

Gustafson Ford is always great to deal with, thank you as always! Larry & Rosalie Schmidt, Kewanee, IL

Gustafson Ford is always great to deal with, thank you as

Gustafson Ford is always great to deal with, thank you as always! Larry & Rosalie Schmidt, Kewanee, IL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Larry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

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They were not high pressure, great buying experience.

They were not high pressure, great buying experience. The salesman was great to work with.

They were not high pressure, great buying experience.

They were not high pressure, great buying experience. The salesman was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Dwayne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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