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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Only miscue was the cargo holder was missing would like...

Only miscue was the cargo holder was missing would like it replaced! Was on docket. Should have been in vehicle. Maybe when detailing someone forgot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience

I like the you you took the time to help me with my situation of getting me out of the loan I was in an in a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Salesman

Jim is so helpful...I called Jim told him what I needed and he made it happen. Any time in the past i have called him he answers the phone. He is helpful and polite. I have bought 2 cars from him and will keep coming back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Halleen is the best!

I've only been to 2 dealership in my Life and halleen is by far the the best they asnwered all the question I had and everyone there is wonderful and willing to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A smooth and trouble-free lease renewal

This was a great experience since JIm McConville provided me with an understanding of the lease renewal process. We were able to work together to quickly and efficiently complete all of the required steps. While JIm took care of the down-payment and other items, I was able to provide the insurance company with the lease transfer info. In addition,, Jim always treats me with respect and answers all of my questions. Furthermore, Jim introduced me to Jay Vicaro who explained the importance of the maintenance program. I have been working with JIm over the last 10 years on leases and each time the process improves and Jim makes it easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Brad was very helpful to us to get the vehicle we wanted. He made sure we were able to get the best deal possible. There was no pressure to get any extras during financing. The customer service and parts departments are also very courteous and helpful, answering questions about the vehicle and experience with accessories. The experience buying a vehicle from them was very enjoyable, making us feel good about the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jimmy skeens was rude from start to finish! Not familiar...

Jimmy skeens was rude from start to finish! Not familiar with the parts or service times. This is the second visit for a recall, didn’t have the part in stock for the first recall appointment had to take off another day of work.I won’t be recommending anyone to Halleen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience - Put the customer 1st

We met with Gary in the evening on October 29th to test drive a used vehicle for my daughter. He was very friendly, professional and understanding when we decided to wait on the purchase as it was getting close to closing time. I sent him a text the next morning confirming we wanted the vehicle and he worked with our schedule the next evening (another late appointment). Jay made sure he got us the very best deal (better than the approval the day before). Jay and Gary both stayed well after closing time to get our purchase finalized without hesitation or complaint. Gary stayed even later to show my daughter all the aspects of her new car. Both went over and above for our business and it was greatly appreciated. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Charles was wonderful to work with! We walked in and were greeted and immediately helped. We felt like we were the MVP. We got a great car at a great price and felt like we left with new friends. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and professional. I wasnt forced fed cars...

Very friendly and professional. I wasnt forced fed cars that I didnt like. My dealer was awesome and made everything simple and easy.I had very fast service,other dealers take forever,this one was fast and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.