Reviews
Awesome salesman!!
I came in for a new Kia Sportage i was lucky enough to have Jim McConville asi my salesman and wow what a great guy he is!! He literally bent over backwards to make my deal go through the way I wanted it to!! I will buy my next 5 cars here through Jim that is a guarantee!!! Couldnt be happier thank you so much you guys rock!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Sales Experience
From the minute of walking through the door till signing the final papers, the experience was top notch. Would highly recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
We had a really good buying experience with Halleen Kia. They treated us well, were fair and there were no surprises. Charles Scott was great to work with. He has a lot of experience and was very helpful throughout the whole buying process. I would definitely work with him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic service
Arnaldo was fantastic as always from the moment we walked in all the way to leaving. He even cleaned my new leases windows better when he got in to show me features and noticed they where still dirty. Fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceeded Expectations
We expected the process would easily take all day, but we were in and out of the dealership in as little as three hours. I will definitely consider coming back the next time I need a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
Took our car in for an oil change and was completed within the 45 minutes that they said it would be done. So far we haven't had any complaints on the workmanship there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Josh was very helpful and knowledgeable. Had a great experience Oleg - finance. LOVE that most paperwork is done on “the pad”. So much easier and faster. Overall very satisfied with this dealer. I will definitely be recommending
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle Purchase
I have provided the rating above for not only the excellence service, but also the inventory of the vehicle with such a high demand for the Tellu Ride. Unfortunately we had an accident and the vehicle we had, Kia Sorento, was totaled, which prompted us to go in search of purchasing a new vehicl. My husband and I knew exactly what kind of vehicle we wanted and whom we wanted to purchase it from. We headed straight to Halleen Kia after setting up a meeting with Arnaldo Rivera, his exceptional Customer Service Skills, which exuded his honesty and understanding of our needs, made it possible for us to buy a replacement vehicle. Halleen Kia made the financing a smooth process. Arnaldo Rivera presented us with the vehicle of my husband's dream, and although it was not located at their dealership, he assured us we would have it within 7 days. He was able to satisfy our need of a loaner vehicle during the wait of the arrival of the new Tellu Ride. We were more than happy when we heard the Tellu Ride arrived sooner than expected. My husband and I are very please with the overall service Arnaldo Rivera and Halleen Kia has provided us. I will be recommending Kia to my friends and family. Thank you for your services and we look forward to doing business again with Halleen Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Halleen Kia has exceeded our expectations when it came to...
Halleen Kia has exceeded our expectations when it came to leasing our first car. My husband and I live in VA (I am from Ohio) and really wanted a specific telluride that the dealers around us seemed less then interested in special ordering. When we first reached out to Halleen we definitely expected them to say they could not help us. Instead Jim responded with such an amazing attitude, and from day one of the process was so amazing and helpful. With this being our first lease we had what felt like a million questions, but Jim was always more then happy to help us understand and let us know all of our options. We never felt like we were being pressured into buying something we did not want. Once it came time to finalize all the paperwork we had the pleasure of working with Steve who was also amazing with the additional finance related questions we had. They both made our out of state purchase so seamless and easy and we are so grateful we had these 2 gentlemen helping us along the way! I have and will always recommend Halleen Kia to anyone that asks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience other than they wanted $120 to install 4...
Good experience other than they wanted $120 to install 4 mud guards. Installed them myself in 27 minutes. That is a huge rip off. Other than that happy with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
