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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Excellent buying experience

Great experience. Everyone was very helpful and they gave me only the options I asked for without upselling or trying to add unnecessary items on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Do not stand behind product

On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to us as new with the understanding that the warranty and the extended warranty will extend to 104,500 miles. At the beginning of this year near the 100,000 miles the vehicle start having some problems. When we contacted the dealer we were told that the warranty will not extend from the original 100k. at 102k the vehicle overheated, we took it to our local shop and replace the radiator. This did not fixed the overheating. We finally find out that the head gasket needed to be replace. We took it to another shop and the determine that this particular engine made by KIA will not go back correctly if you try to replace the gasket. We contacted the dealer and to make the long story short the dealer look at it and told us that they recommend replacing the engine at 7k. on a car 6 year old card with just over 100k. During further research find that the 2013 Sorrento engines coming out of the assembly line had head gasket problems. KIA corporation knew, Halleen Kia Knew and they sold us $36k defective vehicle that right now is a paper weight. I do not trust them any more. They are liars, Con Mans. I will never buy another KIA again and I will make sure that everyone learn about our experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service.

Great experience. Friendly atmosphere. No pressure. Great deal. I had a very pleasant experience. Very helpful. I would highly recommend this car dealership to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly and professional employees! Great vehicles.

Natalyya Renaudin was the friendliest and most knowledgeable sales person I have ever met. She loves the Kia brand and was so excited and proud to show my husband and I the latest Telluride. She set us up with a test drive and we bought it. Due to the lateness of the hour ( Jay Vicario stayed late to help us with the financial/extra coverage part of it) and the fact that it hadn't been inspected yet, I had to come back the next day to pick it up. Miss Renaudin had it waiting and reviewed so many features and got my phone synced.to my new car. She was funny and so excited for me. She is a definite asset to Kia. When we buy another Kia , she will get our business! They also had tea, coffee, hot chocolate and water - we were there for several hours so the beverages were appreciated. . Everyone made.us feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Accomandating,

Had scheduled appt, arrived early and was as assisted immediately by a. Sales rep who was very helpful and went out of her way to assist and understand our need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great place!

I had a positive experience here. everyone was friendly & helpful. I voiced some concerns while browsing used vehicles & those concerns were addressed & we found a good car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Molly is and was extremely helpful and courteous. She...

Molly is and was extremely helpful and courteous. She made shopping for a new car easy, simple and actually enjoyable. The process was quick and she was there every step of the way answering any and all of my questions. Her product knowledge and genuine care for the customers is truly refreshing. Molly has an A+++ rating in my book and look forward to dealing with her in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Ive said it before and will say it again, Molly Baron is my favorite! She always takes care of me and is the reason that i continue to return to Halleen Kia. She really is an asset. If you are there, Ask for Molly Baron, she'll take care of you.

Great service

Arnoldo has helped us out on the purchase of 2 vehicles now. He makes the experience pleasant and painless. I would highly recommend Halleen KIA and Arnaldo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic!

Process went smooth and when it did hit a bump, it was figured out. Natalyya was amazing and went above and beyond! So glad we came!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Natasha

I love my Kia I appreciate u guys financing my car.The only thing to complain is I wish I had gotten more for my trade

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.