Reviews
Excellent buying experience
Great experience. Everyone was very helpful and they gave me only the options I asked for without upselling or trying to add unnecessary items on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Do not stand behind product
On 2014 we bought a 2013 Sorrento SX. Because the vehicle has a "Dealer Demo" it had 4,500 miles. An although it have that many miles it was sold to us as new with the understanding that the warranty and the extended warranty will extend to 104,500 miles. At the beginning of this year near the 100,000 miles the vehicle start having some problems. When we contacted the dealer we were told that the warranty will not extend from the original 100k. at 102k the vehicle overheated, we took it to our local shop and replace the radiator. This did not fixed the overheating. We finally find out that the head gasket needed to be replace. We took it to another shop and the determine that this particular engine made by KIA will not go back correctly if you try to replace the gasket. We contacted the dealer and to make the long story short the dealer look at it and told us that they recommend replacing the engine at 7k. on a car 6 year old card with just over 100k. During further research find that the 2013 Sorrento engines coming out of the assembly line had head gasket problems. KIA corporation knew, Halleen Kia Knew and they sold us $36k defective vehicle that right now is a paper weight. I do not trust them any more. They are liars, Con Mans. I will never buy another KIA again and I will make sure that everyone learn about our experience.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service.
Great experience. Friendly atmosphere. No pressure. Great deal. I had a very pleasant experience. Very helpful. I would highly recommend this car dealership to my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and professional employees! Great vehicles.
Natalyya Renaudin was the friendliest and most knowledgeable sales person I have ever met. She loves the Kia brand and was so excited and proud to show my husband and I the latest Telluride. She set us up with a test drive and we bought it. Due to the lateness of the hour ( Jay Vicario stayed late to help us with the financial/extra coverage part of it) and the fact that it hadn't been inspected yet, I had to come back the next day to pick it up. Miss Renaudin had it waiting and reviewed so many features and got my phone synced.to my new car. She was funny and so excited for me. She is a definite asset to Kia. When we buy another Kia , she will get our business! They also had tea, coffee, hot chocolate and water - we were there for several hours so the beverages were appreciated. . Everyone made.us feel at home.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Accomandating,
Had scheduled appt, arrived early and was as assisted immediately by a. Sales rep who was very helpful and went out of her way to assist and understand our need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great place!
I had a positive experience here. everyone was friendly & helpful. I voiced some concerns while browsing used vehicles & those concerns were addressed & we found a good car for me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Molly is and was extremely helpful and courteous. She...
Molly is and was extremely helpful and courteous. She made shopping for a new car easy, simple and actually enjoyable. The process was quick and she was there every step of the way answering any and all of my questions. Her product knowledge and genuine care for the customers is truly refreshing. Molly has an A+++ rating in my book and look forward to dealing with her in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ive said it before and will say it again, Molly Baron is my favorite! She always takes care of me and is the reason that i continue to return to Halleen Kia. She really is an asset. If you are there, Ask for Molly Baron, she'll take care of you.
Great service
Arnoldo has helped us out on the purchase of 2 vehicles now. He makes the experience pleasant and painless. I would highly recommend Halleen KIA and Arnaldo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic!
Process went smooth and when it did hit a bump, it was figured out. Natalyya was amazing and went above and beyond! So glad we came!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Natasha
I love my Kia I appreciate u guys financing my car.The only thing to complain is I wish I had gotten more for my trade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
