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Halleen Kia

(9,728 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Wonderful Customer Service!

We had the pleasure of working with two sales persons - Their professionalism was off the charts, and they made our purchasing experience an ease. All of our concerns and questions were dealt with in a timely manner. We purchased vehicles at this location in the past, and have always had the best of service .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly, Professional, No Pressure Approach

Molly Baron was highly professional and yet I knew my concerns and needs were her priority. She showed me my dream car twice reviewing the features both times and answered all of my questions. She put me in the car of my dreams. I love my Kia Soul which she believed was the right car for me due to the fact that a medical condition makes it difficult for me to get in and out of a vehicle. I could not have been more content with her caring and no pressure approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Willing to go the extra mile

After pricing out the wildly popular Telluride with many other Kia dealers the staff at Halleen won us over. Their friendly sales staff and fair, easy quoting process was exactly what my family was looking for. It was refreshing to not get the typical run around and "computer mistakes" during the quoting process. Ultimately we chose Halleen over a Kia dealer that we previously purchased two Sorento's from. The staff was even more impressive with how they handled adversity. An actual data entry error plus changes in the leasing programs led to an increased monthly payment from what was quoted when I placed the order for my Telluride. The staff, led by Don Bazzo, did everything in their power to offset the impact of those changes to my quoted payment. Even after getting me back to within a few dollars of the original quote they doubled down to make sure I was satisfied by deeply discounting some additional service plans. They turned what could have been a very negative experience into something very positive, truly a class act all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

We'd never considered a Kia before, but after a test drive we decided on a Forte. Molly Baron located a six-speed Forte for us, and we had a great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service

Kiyyah made this a great process for me. She found me a car right for me within my budget. I will recommend here i my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good experience

Knowledgeable, friendly, aware of my time, good follow up . These guys were professional in all ways. No high pressure. Didn’t like the lack of privacy. Otherwise an excellent experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing, accurate, honest,

I always feel welcomed at this service department and well taken care of. They are honest and fast! I've never been to a dealership going and leaving with such a pleasant experience. They work around your schedule and truly take every customer to heart. You are treated in a way that you want to come back. They take the time to make sure everything is perfect. And that you understand in full detail what's going on. I can honestly say it's the BEST service center!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great experience for car buying

really impressed with halleen kia. did way better than I would have thought for the purchase and finance experience. for the money, think the car is the best deal going. now I know why I see so many on the roads.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect first time car buying experience!

Kiyyah has excellent customer service! She helped me find the perfect car for my budget and first ever brand new purchase. Highly recommend this dealership! Everyone extremely knowledgeable and willing to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Loved the honesty!

Our experience with car dealerships has not been the best. Halleen Kia has changed our mind about car dealerships! Our sales rep, Josh, was wonderful. He worked with us and got us the car we wanted at the price we wanted to pay. The finance guy, Matt, was friendly and informative. The manager, Don, did everything he could to make our experience great. We have found our new Kia dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.