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Halleen Kia

(9,728 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Car buying experience made easy!

The process was easy. I picked out the car online. Made an appointment, test drove, and bought the car all on the same day. Everyone was nice. Our salesman Josh Valentine was very helpful. I would recommend the halleen experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

I live in northern Michigan, about 5.5 hours from this location and they got in stock a rare GMC truck that is hard to find. I emailed them as soon as I was made aware of this thru cars.com to verify the availability. Of course it was there so we negotiated the sale via email and the next day I made the drive down. The staff was excellent and friendly and had everything ready when I got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience!

My husband an I went into the dealership not expecting much because of our past experiences. Upon first greeting until we were complete with our purchase everyone we came in contact with was amazing! Molly our sales consultant was so easy going and easy to talk to. We felt like a friend rather then a customer. Don was super quick with everything he did. Matt was just as amazing as molly. I can not say enough positive things about these three individuals. They turned our past experiences around and made this one completely fun and and experience I hope everyone can have! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No-stress experience

Josh made the experience very quick and easy. We spent very minimal time at the dealership which is appreciated by our very busy family. This is our 3rd Kia Forte. We’ll definitely be back for our next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best service ever.

My salesman, Josh, us amazing. He was so nice, helpful. Also, Matt in the finance department couldn't have been better. Amazing customer service. I will highly recommend them. Bu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Purchased a car recently at Halleen Kia in North Olmsted. Didn't expect to buy a car that day but couldn't pass up the deal for my new Cadenza. Worked with Natalyya who was very knowledgeable and friendly. I had done my research so I knew it was a pretty good deal. My first Kia, I will return. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to work with

No stress dealership. Mike very polite and helpful. Helped me decide which model of Sportage would be best for me. Bought me first Kia Sportage at Halleen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

The transaction was relatively quick and easy, the staff were friendly and helpful, and everything went very well. I'd reccomend them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Third Kia

This is my third Kia and I am enjoying the new car. Brian was patient and willing to work the extra mile for me. Great customer service is rare these days and he filled the bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Kia Owners

Josh did a wonderful job from start to finish. We were referred to Josh at Halleen Kia after shopping at a local Kia dealership in Findlay, Ohio. Josh reviewed the information we received from the Findlay location and quickly identified dishonest salesmanship. He immediately took over our search and landed us in the perfect vehicle that met every spec we were looking for. Josh is personable, honest, reliable, and extremely knowledgeable of the car industry. Thank you to you and your team, including Jay! It truly was the easiest most convenient and flawless transaction we have ever had! I know where we will be shopping for our future vehicles- and only Josh can take our money! I also appreciated the follow up we received after driving off of the lot- multiple times over the last few weeks. That’s customer service your competitors cannot touch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.