Reviews
Friendly, welcoming environment
The sales rep was friendly, welcoming, and not exerting any pressure during our meeting. When I presented to him where I needed to be financially, he said he would try to meet that goal, and he did! Later on he went over most of the features on the new car and made sure that I understood their operation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Auto purchase
Auto purchase Exceptional staff - No Pressure to buy! Willing to work with you and for you! Very informative sales personnel and most patient above all! Gary went well out of his way to find me the car I really wanted! More than satisfied with my purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our 4th Kia but 1st for my son!
13 years ago Charles helped me purchase my 1st Kia, a Sorento. Oh how i loved my Sorento. Charles was so wonderful that I came back to purchase my second Kia, though he switched into the finance area at that time. Still had such a good experience that I came back and purchased my Optima EX gdi that I still drive and love now!!! So, here we are and my son has now purchased his new used Kia Soul!! Keeping the Kia tradition going in my family!! Thanks Charles, Steve and everyone else at Kia!!! You have all been wonderful over all of these years and I will continue in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Right on time!
Leon answered my prayers! He was fast and friendly. I felt I could trust him, and I wasn't disappointed. Thank you so much for your help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service and High Quality Cars
The cars are nice looking and very affordable. The staff is very helpful and friendly. Overall we had a great experience with this Kia dealership. Josh is amazing. Go see him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales experience
Salesman Jon odee was patient with me and helped me pick out the exact car I wanted . I would definitely recommend and will be returning
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a Used vehicle
My husband and I had been looking to trade in our Kia Sorento for another vehicle and had been shopping around. We stopped at the Kia Dealership in North Olmsted and met with Michael Seale the Sales Associate. He couldn't have been nicer or more efficient in trying to help us find the perfect car for us. We had stopped back a couple of different times after shopping around. Michael was so helpful in trying to get us with the perfect car, he went out of his way to work with us . We did end up purchasing a 2014 Chevy Equinox that we love. I can not say enough about the service , professionalism and help Michael had given us during this experience !!! I then sat with Jay Vicario to finalize the sale, he also was a delight and wonderful person to deal with! Our experience on a whole was by far one of the Best I have had in buying a vehicle !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Usual waiting, great customer service
We anticipated being at the dealership a while and we were, however, staff was accommodating and friendly. Complimentary beverages and books were convenient as we had our 10-month old along for the ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and service.
Arnaldo was very helpful with explaining the features of my Sorento to me. He was also very patient with me which I very much appreciate. Altogether an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Kia Purchasw
My first experience with Halleen Kia was excellent! The staff was incredible. I picked up my Kia Telluride recently, and I love it. It’s luxurious. Thank you to Jim and Steve for the amazing experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
