Reviews
Friendly, Knowledgeable, and Efficient!
I went in knowing what I wanted but Jim definitely helped make my choice easy. He is very knowledgeable of the Optima and explained all of the trims and extras to me. Jim showed us right to the used selections with no pressure to go for a new car. I really appreciate how we were able to drive the car without a salesman in the car with you. I feel like this gives you a better opportunity to discuss the car with your spouse. Once we decided on the car it was very quick and efficient. I have found my new Kia home!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 2020 Kia soul EX
Halleen Kia did a really great job selling me this car and it was exactly what I wanted and has all the features I wanted. It's a really nice car to drive. I love my Soul! Thank you Halleen Kia. The customer service over here is very good and I really appreciate there time. Halleen Kia is also great at resolving conflicts when it comes to servicing vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience with a seasoned veteran in the industry
Liz was very attentive to my needs and found the right fit for me based on my budget. She was patient and understanding through the entire sales process. A complete 180 from the experience I had back in 2013 with another sales rep who is still there.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
The Salesman was absolutely wonderful. He was thorough with information regarding the vehicle. He was very patient. I would definitely recommend him and the dealership to anyone that is looking to leases or purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant used car buying ecperience
Brian was very easy to work with. He did not utilize any pressure sales tactics. He was kind and courteous and if he did not have an answer for a question about the car, which was a used Malibu on a Kia lot, he did not hesitate to find out an answer. Steve in finance had a very positive and upbeat attitude which was refreshing. He was also very knowledgeable about financing options. It was a pleasure working with both of these people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Thank you so much to the team at Halleen Kia North Olmsted. It was a great experience leasing my 2019 Kia Sorento. Will always come back here. Leon was great to work with, really appreciated him letting us test drive as many cars as we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing service
Since the moment I walked in I was treated with respect and all my needs were met, sales and finance team went above and beyond. Appreciate everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
My sale person Josh was very nice and patient the entire time as we looked at cars. He help me purchase my 2020 Telluride! Which I love
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kia Forte Sale
Leon was very helpful and did everything he could to get me a great deal! I would definitely recommend him and this dealership if you are looking for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
Had a great experience at Halleen Kia with Jim. Jim was nothing but helpful and nice as soon as I walked through the door. His goal was to help as much as possible and has followed up since I have left. Great overall experience. Will come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
