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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Great service!

One of the few dealerships in the area that had the exact car I wanted in inventory. Pricing was what I expected and I got a good deal on the trade in. Jon was great to work with. I will be back. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealer ship is a JOKE. NEVER BUY ANY THING AT THIS CIRCUS...

where because of ad on radio.what a joke. Need more money now or a cosigner. Had to ask for my keys back before i could leave that stink hole. Then the next day salesman called he never gave me back my driver license. Its over a hour drive back. Come home after getting license got cought in hail storm caused damage to my car. Car was in garage would not had to damaged.I called next day for sales manager he said oh well we could have mailed your license. Called for owner never heard back from him either. Worst dealership ever hope to see them go out of business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service.

Pops was an incredibly kind, patient, salesman and worked to achieve my personal goals. He has a very non pushy but direct approach. Thank you Brad aka Pops.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent no pressure great deal

Purchased 2017 Kia Exclaim! Dealer allowed me to have it overnight. Researched my options, and negotiated excellent deal. Client rep Elizabeth Mansfield was professional, thorough, knowledgeable and answered all questions directly and honestly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful

Hassle free experience. Went in with in mind what I wanted, and got what I wanted. Jim was very,very,very helpful with our questions,and showing us the over operation of our new car. Steve was also wonderful and helpful . We thank you both very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, happy customer.

I have been with Kia for 4 years prior and I have never had any problems and they got me in my new car quick and easy. Jim is great at what he does and took great care of me. Jay got financing done very quick and very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn’t Have Asked for a Better Salesman!

After having a not so great experience at another KIA dealership, working with Josh at Halleen made all the difference. Josh was very personable and prompt with our transaction. We enjoyed talking and getting to know him while waiting to purchase the vehicle. He was very knowledgeable about the Telluride and answered our questions plus helped us understand all the bells and whistles with our new vehicle. He was very considerate and asked if we needed any refreshments during our time there. Additionally, he gave us his contact info in case we have questions and need help in the future. Highly recommend him! Couldn’t have asked for a better salesman! We also worked with Mark Ferguson. Working with him was a great experience as well. He helped us lock in the Telluride before it arrived to the dealership. He paired us up with Josh and got everything started for our purchase of the Telluride. He also stayed until our sale was final to make sure we had no issues. Highly recommend as well. Oleg Gera, also great to work with! Loved hearing his story and getting to know him throughout him explaining the package options we could buy with our Telluride. He was personable as well and made the waiting process enjoyable. Highly recommend! Overall, I would buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Elizabeth was awesome

Elizabeth was awesome at explaining how everything worked so I understood it all and was very nice and patient. Oleg was also nice and both stayed very late after close to help us get the best car for us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Elizabeth Mansfield helped my wife get her new Kia Soul and she was awesome! She helped walk her through with what she could afford and got her the deal she could afford without pressure. Oleg helped finalize the deal and make sure we were covered and got us a good deal on coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

fast and friendly service

Charles Scott was wonderful to work with. Quick and efficient. Easiest car buying experience I have ever had. Love my new optima. Thank you Charles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.