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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Great service!

We are so happy with the service we have received at Halleen Kia. This is our 2nd time back and this time we met Natalyya and we were in great hands with her. She even made sure our 4 year old was entertained/content while we went through the purchase process (which isn't easy to do!) She made the entire process as easy as possible too and was so easy to talk to. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mostly positive

Positive experience except for griffin, who during phone conversation told me your dealership would tow my trade-in then denied saying so later. If not for the graciousness of Elizabeth I would have taken my business elsewhere. I consider myself an honorable person and cannot abide liars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth as silk

My salesman Josh Valentine was very knowledgeable and made me feel at ease throughout the entire process. He showed me step by step the financial process so that I could understand everything clearly. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We enjoyed our car sales woman. She was friendly, honest

We came in to look at a specific car we saw on carfax. The sales woman was very focused, friendly, honest, and efficient. We were able to test drive immediately. There were others looking at the same time but she ensured we did not lose the deal. Her name was Natalya Renaudin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Auto Purchase Experience Ever!!!

My first experience was with Joe Marullo in service to price maintenance work. I was very impressed with his honesty, reasonable prices and customer service. I immediately started using this location for all of my servicing needs. It is worth the drive passing many other dealerships. When it was time to purchase my next car I contacted Haleen Kia. Previous car purchase experiences have been exhausting, lengthy, adversarial, and quite unpleasant. I always brought others for help and support. My experience at Haleen Kia was just the opposite! I was treated like a beloved family member. I arrived without an appointment. I was promptly greeted by Natalyya Renaudin. She is my all time favorite sales consultant!!! She was very courteous and professional. She took the time to find out exactly what I was looking for and what I could afford. There was no pressure to make decisions or to purchase immediately. She wanted to make sure that I was buying exactly what I wanted at the best price possible. Management were very friendly and patient with all of my questions and concerns. I will continue to recommend this dealership to family and friends!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

service

I had a great experience dropping of car and picking up. I was offered ride too and from work however made other arrangements. I have used before. My car was ready when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Simple and no pressure

I was pleasantly surprised at how easy and smooth the whole process was, I highly recommend this dealership. Brad and Matt were excellent and very kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kind, honest, not pushy

Michael Seale was the salesperson I worked with. He was kind, honest, and not pushy. I appreciated his input. He gave me time to process and after the decision to purchase was made he worked with me to get the best deal possible. All in all a very enjoyable experience! How often do you hear that about a car salesman?!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Car Buying Experience

I searched for about a year for the car for me and nobody was willing to help me out because of my negative equity. Finally, I went into Halleen Kia and they were able to check off all of my boxes and I am the new proud owner of a 2020 Telluride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy Camper!

I came to the dealership knowing what I wanted. Brian recommended just that without me saying a word. He explained to me all the details needed to feel secure driving away in my vehicle. Greatly appreciate the service I received. Judy Carte

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.