Reviews
Great staff
I just purchased my 2nd car from your north Olmsted location and both experiences were great ones. I already knew what price point and car I had in mind coming in but I ended up leaving with something different and feeling very good about my purchase. The staff is friendly and our sales guy Martial Made the entire lengthy experience of buying a car super fun and enjoyable. Matt sold me my last car and he is now the one who financed my car so it was nice to see a familiar face and he remembered me. Buying a car is a stressful big decision and I felt at ease with the team at Haleen Kia. I would highly recommend Martial for anyone looking for a laid back no pressure car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Great customer service! Very friendly, overall experience was excellent!! Natalyaa went above and beyond to help us get the financing we needed and that we felt comfortable with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good friendly knowledgeable staff
Salesperson Josh greeted me at the door and quickly accessed my needs and showed me a possible car to lease. We went on a test drive and started the paperwork promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bought a new car
Jim is one of the best salesmen I've ever had. he worked for the very best deal for me and made sure i was comfortable in every car i test drove in. He made everything super easy and didn't play any games when it came to negotiating. Will continue to go back to jim for every car purchase from now on.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice dealership
Ran into a few hiccups but Elizabeth was great and had a solution for us and we are pleased with our purchase. Dealership is clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Dealership
This is my second Kia that I've owned. I came in looking for new upgrade options after having a 13 optima. Vadym came out and asked if there were any options I was looking for in my upgrade showed me some new optimas test drove explained everything. He was super nice and quick. If you are looking to upgrade come see him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
My wife and I went to the east side Kia dealership on the Rockside Automile. When entering the salesman was rude. We refused to allow him to assist us and spoke with someone else. We were not satisfied with what they were saying and left. I was thought about going to Hundyai but my wife said try Halleen first. I am happy that we did. Upon entering, we were greeted by Charles Scott with a smile. He went over everything and was efficient. He told us things that the other Kia dealer never mentioned. Our overall experience was very pleasant. I can see myself coming here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience for a First Time Buyer
As a first-time car owner, I highly recommend this dealership. They made me feel welcomed and were very willing to work with me to get the best price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Josh was so helpful
Josh was so helpful he took the time to explain the process and even stayed after hours until deal was completed. Really appreciated. I would refer him to anyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kia Soul
Arnaldo was a pleasure doing business with. He was very friendly and very professional. I recommend him to anyone who is looking to purchase a new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
