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Halleen Kia

(9,729 reviews)
Visit Halleen Kia
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (440) 249-7029 (440) 249-7029
Used (440) 249-7368 (440) 249-7368
Service (440) 249-6360 (440) 249-6360

Reviews

(9,729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Halleen Kia from DealerRater.

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Great staff

I just purchased my 2nd car from your north Olmsted location and both experiences were great ones. I already knew what price point and car I had in mind coming in but I ended up leaving with something different and feeling very good about my purchase. The staff is friendly and our sales guy Martial Made the entire lengthy experience of buying a car super fun and enjoyable. Matt sold me my last car and he is now the one who financed my car so it was nice to see a familiar face and he remembered me. Buying a car is a stressful big decision and I felt at ease with the team at Haleen Kia. I would highly recommend Martial for anyone looking for a laid back no pressure car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Great customer service! Very friendly, overall experience was excellent!! Natalyaa went above and beyond to help us get the financing we needed and that we felt comfortable with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good friendly knowledgeable staff

Salesperson Josh greeted me at the door and quickly accessed my needs and showed me a possible car to lease. We went on a test drive and started the paperwork promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a new car

Jim is one of the best salesmen I've ever had. he worked for the very best deal for me and made sure i was comfortable in every car i test drove in. He made everything super easy and didn't play any games when it came to negotiating. Will continue to go back to jim for every car purchase from now on.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice dealership

Ran into a few hiccups but Elizabeth was great and had a solution for us and we are pleased with our purchase. Dealership is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

This is my second Kia that I've owned. I came in looking for new upgrade options after having a 13 optima. Vadym came out and asked if there were any options I was looking for in my upgrade showed me some new optimas test drove explained everything. He was super nice and quick. If you are looking to upgrade come see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

My wife and I went to the east side Kia dealership on the Rockside Automile. When entering the salesman was rude. We refused to allow him to assist us and spoke with someone else. We were not satisfied with what they were saying and left. I was thought about going to Hundyai but my wife said try Halleen first. I am happy that we did. Upon entering, we were greeted by Charles Scott with a smile. He went over everything and was efficient. He told us things that the other Kia dealer never mentioned. Our overall experience was very pleasant. I can see myself coming here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience for a First Time Buyer

As a first-time car owner, I highly recommend this dealership. They made me feel welcomed and were very willing to work with me to get the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Josh was so helpful

Josh was so helpful he took the time to explain the process and even stayed after hours until deal was completed. Really appreciated. I would refer him to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kia Soul

Arnaldo was a pleasure doing business with. He was very friendly and very professional. I recommend him to anyone who is looking to purchase a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.