Reviews
Easy and smooth!
This process was so easy! My miles were up with a year left on my lease, so I knew I would have some.negative equity, but had very little wiggle room with monthly payments. Leon worked with his manager to reach a comfortable range and I left with the car I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Kia Dealership I've been to!
We worked with Elizabeth Mansfield and the business manager Matt Rogalski. Elizabeth was absolutely wonderful! She was incredibly knowledgeable, friendly and funny! She made the car buying experience very fun and WAY LESS stressful than I've been through before. We didn't feel pressured to buy, nor did she try to steer us towards one car or another. She wanted to make sure we got what WE wanted and it was absolutely awesome. It almost felt like we were buying a car from a friend, we talked business, intermittently talked personal lives and got to know each other. We went in on Friday to buy my boyfriend's car, and liked Elizabeth so much we went back Sunday to buy myself a car!! Matt was also super awesome! He got to know us on a more personal level as we went through the finance portion of the process. He was very knowledgeable, thorough, yet quick! I had an awesome experience at this dealership and would definitely recommend to others. (On a side note. I've had HORRIBLE experiences at my local Kia Dealerships and have driven a Kia Soul for 4 years, so I've dealt with my fair share of dealerships. I never thought I'd buy another Kia but this certainly, 100% turned things around for us!!)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Elizabeth was my sale person. I have been going tbeough financial hardships as well as poor credit score ratings. She understood and was not judgmental at all. She was able to find me the best car that would met my financial needs as well as giving me a car that had everything I wanted except for a moon roof. Lol. She was attentive , helpful and kept me informed of the processing of my papers. Also " Steve" the finance man was also helpful in helping me in getting the best payment amount. He was thorough and also shared a great sense of humor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New lease
I really like Elizabeth very knowledgeable, Told us every thing we needed to know. Great experience. Great service, great personality We would use her again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience!!
I was super nervous to buy a new car, but Jim made it a super smooth process. He was very helpful and very friendly. He was really great. Also, Mark and Steve were a great help to me. The staff at Halleen is awesome! I felt Comfortable with the experience the whole time I was there. Thanks guys!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another good experience at Halleen Kia!
We have just leased our 6th car/SUV with Halleen Kia! The dealership is clean and inviting and the staff is friendly and helpful! We have bought multiple cars from Greg! He has been kind, courteous, very knowledgeable and helpful in finding the best car for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice to work with
Charles Scott took care of me. Nice, friendly, worked with my budget and didnt try to push me into something. Will return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I felt like family at Halleen Kia
The service was great the sales staff and finance department walked me though every step ... I felt as though my concerns were there concerns. I did not feel like a number in a crowd. They treated me as family and that their reputation was more important then just selling me a car. I would recommend this dealership and my first Kia SUV is great! Thank You Halleen Kia!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good team and good salesmen
Good dealership and salesmen was very helpful i highly recommend you to buy a car or suv from this team. Good rates and you get snacks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yay! My first NEW CAR!
Mr. Jim McConville was with me throughout the whole purchasing process, from the moment I walked in, to the moment I walked out, making the entire experience nice and easy. He found the car that I wanted, with my preferred details in check. It was awesome! The free coffee was great, and Mr. Oleg Gera followed through with the additional packages that I was also interested in. It was a very hassle-free, fun, and friendly process. Kia is an awesome brand, and I love my new car. (note: we are still on the honeymoon phase, lol!) I definitely recommend North Olmsted Kia, Mr. Jim McConville in sales, and Mr. Oleg Gera in management!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
