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Ingersoll Auto of Danbury

(855 reviews)
Visit Ingersoll Auto of Danbury
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (203) 364-5378 (203) 364-5378
Used (203) 364-5375 (203) 364-5375
Service (203) 364-5504 (203) 364-5504

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ingersoll Auto of Danbury from DealerRater.

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SERVICE

This is my 4th car from Ingersolls ,, alot of my family and Friends also go there,,they are the very best from top to bottom,,i highly recommend them to everyone i know...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding Service

The process from start to finish is second to none. Love that I made my appointment online which was followed up with an email and a call - the personal touches it what takes me back time after time. I would sometime do my own services but for the cost and value I receive at Ingersoll it’s a no brained to take my 🚗 there. Keep up the good work!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service. Clear relationship with clients.

The staff has been friendly and courteous without nonsense. Very clear and understandable explanations, professionalism from top to bottom with a very good backup from GM.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Another excellent experience

This is my third visit for service work. Cannot rave enough about how happy I am with the Service, both the adviser Don Basil and the quality of work performed. Excellent store, clean facility and free coffee and doughnuts, ahhh life is good. In sales another wonderful visit, Thank You Pat R.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Relaxed Service Visit

We really appreciate our salesman, Bob Labor. He is responsive, proactive and an all around nice man. We have enjoyed even spending a bit of time while waiting for our service as he is personable and knowledgeable .... The service department on our first visit, which was an emergency flat tire, offered to take care of our first service that was coming up. They wanted to prevent our taking another trip if they could perform the service at the same time as the emergency. Very appreciated. The whole experience with Ingersoll has been very relaxed and enjoyable. A most pleasant waiting area with good coffee and lots of space. Thanks Ingersoll

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ingersoll always does whats best for the customer!

Great service! Great people! Great business! Ingersoll Auto is a trusted business in where you can feel confident you will be treated with respect and honesty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

LOVE Ingersoll Auto

Back in November, I worked with Charlie Toussaint, to lease a car for my brother. Charlie was so incredible in finding me a lease, which I could afford. I told him that I would be back when my own lease From Ford was up. Last month, I returned to Ingersoll and once again, Charlie Toussaint was just amazing. He worked with me until he found a car and lease payment within my budget. I have already recommended Charlie to a friend, who was equally happy with Charlie and Ingersoll. I am happy to be out from my Colonial Ford lease and back with Ingersoll Auto. They are truly the best car dealer in the area. I will be a loyal customer for both my lease and my brother's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellence

Always an efficient yet friendly experience. Waiting room (whole dealership) is immaculate and comfortable. Don’t get too comfortable though because just as you do someone is there’s to let you know your car is ready😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

OUTSTANDING SERVICE

Without question, the most customer-focused dealership I have ever dealt with. On my most recent service visit, an exceptional employee took it on herself to ensure that a loaner vehicle large enough for me to handle the transport of a special load of crown molding was made available to me. Totally professional operation that I recommend to all my friends, family members and clients. Couldn't be more pleased to be an Ingersoll Motors customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

"Excellent Service"

I have purchased vehicles new and used here over the past 8 years they have always provided professional excellent service! I am extremely satisfied with this dealerships service and highly recommend to all! Read More

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.