Skip to main content

Ingersoll Auto of Danbury

(855 reviews)
Visit Ingersoll Auto of Danbury
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (203) 364-5378 (203) 364-5378
Used (203) 364-5375 (203) 364-5375
Service (203) 364-5504 (203) 364-5504

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ingersoll Auto of Danbury from DealerRater.

Want to share your experience with this dealership?

Write a review

Service

This dealership is the best! I have been going here for 20 years and buying and service are have always been a pleasure. The staff is always helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!

My New Chevy Trax

I had no intention of purchasing a vehicle. I was shopping around. The dealer and deals were so great I purchased a Trax that evening. Best car buying experience in 30 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review of our retail facility, Patricia! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!

Used car deal

A true no-haggle dealership that offered a fair deal on my trade and an excellent deal on my purchase. They even re-balanced the tires on the truck I test drove while I waited. I drove over an hour to buy my truck from Ingersoll Auto and would do it again in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your review of our retail facility! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!

Very professional service

My car was coming off of the lease we called Ingersoll. From the time Domonic picked up the phone until the time my new car was delivered I can tell you that was the best call we ever made.-:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, Responsive Service

I have been a customer of Ingersoll Auto for six years. Whenever I bring my car in for service, the staff is professional and helpful. The waiting area is welcoming and comfortable. They provide detailed explanations of any service my car needs. I will continue to use their services and purchase/lease my vehicles from Ingersoll.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, professional, on time

Every service I've had has been done right and on time or quicker. Courteous, professional and a pleasure to do business with. Staff is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Class and Style

...bought a lot of cars over the years, these guys don't play around. One class act. Worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Tom, for leaving us this response. We always love to receive great feedback.

First Purchase Experience!!!

This was my first car buying experience, and I could not be happier with how it went and turned out. David Bruckenthal handled my purchase, as well as my fathers. I picked up a 2017 Silverado, my father got the 50th Anniversary Camaro. Being my first car purchase, I had a lot of questions pop up, and David was more than responsive to all of them. He gave me his cell phone number and we even spoke many times on his days off. I would like to extend my sincerest thanks to Dave, who took an extraordinary amount of time to find me my dream car, as well as my fathers. I will tell everyone to go to David and Ingersoll, and I will most certainly be coming back for all of my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike, it was a pleasure to read about your first buying experience working with David. Congratulations on your Silverado and your father's Camaro! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Shep Labree, shep.labree@ingersollauto.com

Great service

Service was completed in exactly the time estimated. Very thorough explanation of services done and future services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the feedback! One of our top priorities is exceptional service and we are proud that this was offered to you during your recent visit. Kind regards, John Juraska, john.juraska@ingersollauto.com

Best car buying experience ever!!!

I couldn't be more happy with my experience at the dealership. I wish to extend my extreme thanks and gratitude to my salesperson, David Bruckenthal, who took an extraordinary amount of time with me and ultimately not only selling me my dream car but my son bought his first new vehicle at the same time. I will tell everyone to go to David and Ingersoll. Thank you again for a wonderful Christmas Eve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. David is a great people person and he strives to create a positive buying experience for every guest. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Shep Labree, shep.labree@ingersollauto.com