Reviews
Ingersoll Auto Service
From the initial phone call to set up the appointment, to the picking up of the vehicle; it was a real pleasure to deal with all the represenatives of this fine orginazation.Professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Frank! We're pleased to hear that you enjoyed your experience with us, and that our team was professional and friendly. We thank you for coming in to see us, and we encourage you to let us know if there's anything else we can do for you! Sincerely, John Juraska- Service Manager
Great dealership...sales, service is the best
As usual, I am most satisfied with your service and Ingersoll is the best dealer that I have ever dealt with...a Buick owner for many years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued business! We truly appreciate your loyalty, and we are happy to hear that you have enjoyed working with our team. We strive to provide excellent service to our guests, and it's wonderful to know that you enjoy your Buick! See you next time! Sincerely, John Juraska- Service Manager
Above and Beyond Service, even for an oil change!
Had my routine oil change and rotating of the tires done. I had added to my appointment that one of my daytime running light bulbs were out and being as busy as they were (it was the day after Christmas), they did not put off adding that to the list. This service department couldn't be more professional and nice :) Excellent Excellent Service!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Lance! We are glad to hear that everything went well for your service, and that your daytime lights were fixed as well! We thank you for coming in to see us and trusting us with your vehicle! Please let us know if there's anything else we can do for you. Happy New Year! Sincerely, John Juraska- Service Manager
Great service
Once again a great job by the entire staff at Ingersol Auto. Kevin, Shaun and the team did a great job getting our vehicle back on the road. Thank you guys.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Randy! We're pleased to hear that our team took great care of you and your vehicle. We thank you for choosing us for all of your maintenance, and we thank you for being loyal guests! Please let us know if there's anything else we can do for you! Sincerely, John Juraska- Service Manager
outstanding
AAs always Ingersoll is very much concern about to keep my vehicle Sierra pickup truck hundred percent, all the workers at the service apartment are very pleasing to work with and the confidence and being very reliable making you feel that they not only treat your vehicle as they own, and treat you like Club family. Thank you again Ingersoll for the outstanding service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review, Fernando! We are happy to hear that you enjoyed your service, and that your Sierra is working well! We thank you for coming in to see us, and choosing us for your regular maintenance! Please let us know if there's anything else we can do for you! Sincerely,John Juraska- Service Manager
Great Cadillac Service
I switched from Valenti Cadillac after a bad service experience and I'm glad I did. I'll be servicing my Caddy and buying my next Cadillac from Ingersoll.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for making the switch to us! It's always our goal to provide excellent service, and we're glad you will choose us in the future! Please let us know how we can help! Sincerely, John Juraska- Service Manager
Geat service, freindly & courteous staff
Nick made the sales experience a very pleasurable one. I got the truck I wanted but it did not come with the tow package that I needed. I hope that Ingersoll will work with me to get this put on ASAP.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, we thank you for your review. It's great to hear that you enjoyed working with Nick to purchase the truck that you wanted. We're sorry that the truck didn't come with the tow package you needed. Please feel free to contact us so we can work to help you with the tow package. Sincerely,Shep Labree, shep.labree@ingersollauto.com, 203-730-5766
Everything was wonderful.
Had no problem. Everyone was very helpful and extremely patient. I didn't have an appointment, but a light came on my dash board and had to go in to get that fixed. While there because I was right near my appointment time had my oil changed and the entire car checked out. It was important to me because I was going way on New Year's and told. them that if they couldn't change my oil, etc., I would make an appointment when I returned, but I wanted th light checked on my dash board, they were wonderful, they took care of everything
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your review, Patricia! We're glad that you came in to see us for maintenance, and we're always happy to help, regardless of if you have an appointment or not! Thanks for trusting us with your vehicle, and please let us know if there's anything else we can help you with! Sincerely,John Juraska- Service Manager
Excellent service
I had a tire blowout on I84. The service dep't responded by treating it as an emergency and took care of my car right away. The issue was cleared the next when the tire came in. I always am satisfied with the service provided by the service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear that your tire blew out, but we thank you for trusting us to help you get back on the road! It's great to hear that our team took good care of you. Thanks for coming in to see us, and let us know if we can help with anything else! John Juraska- Service Manager
Great friendly service. Clean facility
As usual,everyone was very friendly,informative,and polite. I waited while the work was being done. Again,as usual I did not have a long wait and Everything was explained to me in terms I would understand. If I had any questions that theerson I was dealing with could not answer,they went out of their way to find someone that could give me the answer I was looking for. The environment is always clean. Even while under construction. I travel from NY to this dealership instead of going to one that is closer because of the way I am treated and the friendly environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind review! It's great to hear that your questions were answered and service was done in a timely manner. We thank you for being a loyal customer and traveling from NY just for us! Please let us know if there is anything else we can do for you. Sincerely,John Juraska- Service Manager