Just purchased my "new" CPO car. Dealing with Jose and Bill was actually a fun experience. They were totally professional, friendly and treated us wit...h utmost respect. I can't think of a dealer I have dealt with in the past who was as competent. I would highly recommend Colonial Ford to my close friends and family for their future purchases.
Bruce, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We are very lucky to have Jose and Bill a...nd we will let them know of your very kind feedback. Thanks again for your business! Take care!
K was an excellent sales person very knowledgeable about the car we were looking for. Bill was very patient as we worked through the buy v. Lease opt...ions. In the end, they went to another dealership to get the exact car we wanted and delivered it quickly. Great customer service!
Brought my vehicle in on 2/10 for terrible smell coming from heater and was told I needed new air filters. 2 days later I start getting error message...s regarding my ABS, Hill Descent Fault and Advance Track fault. Brought back 2/22 And after 2 and half hours I was told there was mud and salt covering the sensor so it wasn't sending messages to the computer. Less than 24 hours later the lights came back on. Now the smell is back.
It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further s...o please do call us at (203) 748-3503 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Salesman Rick Almeida did an outstanding job in answering our questions and meeting our needs. The turn around time was amazing. The manager's sales p...itch for extras was strong, but not overwhelming.
After having searched for close to 2 weeks I came across Colonial Ford. I made the hour drive out to Danbury and was immedialty greeted by Rick. After... having 2 bad experiences and limited time, I told Rick he had 90 mins to make this deal or I was leaving. Approximately 45mins later I was signing the paperwork for my new truck. Rick was very down to earth, didn???t try to sell me on something I didn???t want, and made the car buying experience a pleasant one. I???ve already recommended Colonial Ford and Rick to my family, friends and coworkers.
What a pleasure dealing with Kay. He is such a positive person and has a very welcoming disposition. He was honest, helpful, knowledgeable and frien...dly! l look forward to purchasing from him again in the future.
The people at Colonial Ford were a pleasure to deal with. My sales person Kay was fantastic and helped me get into the truck of my dream! Thank you!
Senior Citizens need honesty ,trust,patience and attention to special needs when purchasing a car. All personnel at Colonial Ford contributed to a suc...cessful experience. Especially Kay Bukurti,whose attention to every aspect and professionalism made this possible.
I was met with respect and honesty from all staff. My sales person, Kay Bekurti was very helpful and knowledgeable. From the initial phone call to th...e time i walked out of the dealership with my new keys in my hand, I felt i was getting the most fair and honest deal available.
From the time I walked in till the time I drove off in my car I had an amazing experience. Kay was very welcoming and understanding of a budget. After... I picked out my car he made sure I knew how to work everything before driving off.