Reviews

Average Ratings

4.8
561 lifetime reviews. Includes reviews of Colonial Ford from DealerRater.com
  • A pleasure to deal with!

    Just purchased my "new" CPO car. Dealing with Jose and Bill was actually a fun experience. They were totally professional, friendly and treated us...

    Dealer Response

    Bruce, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We are very lucky to have Jose and Bi...


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    Just purchased my "new" CPO car. Dealing with Jose and Bill was actually a fun experience. They were totally professional, friendly and treated us with utmost respect. I can't think of a dealer I have dealt with in the past who was as competent. I would highly recommend Colonial Ford to my close friends and family for their future purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bruce, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We are very lucky to have Jose and Bill and we will let them know of your very kind feedback. Thanks again for your business! Take care!


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  • HIGHLY RECOMMENDED*****Thank You
    September 1, 2017

    Senior Citizens need honesty ,trust,patience and attention to special needs when purchasing a car. All personnel at Colonial Ford contributed to a...


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    Senior Citizens need honesty ,trust,patience and attention to special needs when purchasing a car. All personnel at Colonial Ford contributed to a successful experience. Especially Kay Bukurti,whose attention to every aspect and professionalism made this possible.

    Does recommend this dealer

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  • Purchased my BMW and met with honesty and respect.
    August 21, 2017

    I was met with respect and honesty from all staff. My sales person, Kay Bekurti was very helpful and knowledgeable. From the initial phone call t...


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    I was met with respect and honesty from all staff. My sales person, Kay Bekurti was very helpful and knowledgeable. From the initial phone call to the time i walked out of the dealership with my new keys in my hand, I felt i was getting the most fair and honest deal available.

    Does recommend this dealer

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  • Amazing
    August 12, 2017

    From the time I walked in till the time I drove off in my car I had an amazing experience. Kay was very welcoming and understanding of a budget. A...


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    From the time I walked in till the time I drove off in my car I had an amazing experience. Kay was very welcoming and understanding of a budget. After I picked out my car he made sure I knew how to work everything before driving off.

    Does recommend this dealer

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  • Amazing!
    July 21, 2017

    From the moment I walked in the door I was acknowledged with warmth and made to feel special. They found me what I was looking for and I was in my...


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    From the moment I walked in the door I was acknowledged with warmth and made to feel special. They found me what I was looking for and I was in my new vehicle four days later. It was an amazing experience!

    Does recommend this dealer

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  • Lack there of communication, poor salesmanship, poor service
    July 18, 2017

    My original salesman never returned my phone calls and ended up being juggled between multiple sales people with different answers to my questions...


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    My original salesman never returned my phone calls and ended up being juggled between multiple sales people with different answers to my questions and concerns. Purchased a used vehicle from here July 2016. Before picking up the vehicle, work was written down to be done before having me come down to the dealer. Arrived at the dealership the day of the sale and the work was not done. Waited 2 weeks for the part only to drive all the way down there to hear it was the wrong part ordered. They ordered the "correct" part, drove down to the dealer and again, wrong part. Car had to stay overnight a few days. Work was eventually completed. Drove the car off the lot with a severe oil leak, and NO rear brakes whatsoever. Rear rotors were cracked, brake pads were metal scraping the rotor, and both rear calipers were sticking. SO much for their 100+ point inspection. Was quoted over $2,000 for the oil leak repair, and $600 for the brakes. I ended up doing the brakes myself and to this day have this oil leak. I do NOT recommend this dealer to anyone, they don't inspect their used cars, not sure about now. Was looking for a way better experience purchasing my first vehicle from a dealer. I will NOT be returning to this Ford dealer.

    Does not recommend this dealer

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  • Kayla is Terrific!!
    July 1, 2017

    Kayla is the best. Professional, knowledgeable, efficient. I had a no hassle experience at the dealership. Easy trade in and good price on the new...


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    Kayla is the best. Professional, knowledgeable, efficient. I had a no hassle experience at the dealership. Easy trade in and good price on the new car. Bob Zawacki Brookfield, Ct.

    Does recommend this dealer

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  • Great Service!

    Colonial Ford is the only service center that I will take my 2007 Ford Explorer Sport Trac to. Purchased originally from them, Colonial's service...


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    Colonial Ford is the only service center that I will take my 2007 Ford Explorer Sport Trac to. Purchased originally from them, Colonial's service writers and staff have kept it running, like new, all of these years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mr and Mrs Davis

    My wife Maria dropped the car off for servicing. She said everyone was very courteous to her and the experience was a positive one.


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    My wife Maria dropped the car off for servicing. She said everyone was very courteous to her and the experience was a positive one.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Exellent buying experience.
    June 4, 2017

    I had a great experience at my local Ford. As soon as I entered the showroom I was greeted by sales rep Kayla. Kayla was patient and knowledgeable...


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    I had a great experience at my local Ford. As soon as I entered the showroom I was greeted by sales rep Kayla. Kayla was patient and knowledgeable and provided for a comfortable buying experience.

    Does recommend this dealer

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