Reviews
Most wonderful customer service at Mills Chevrolet.
Most wonderful customer service at Mills Chevrolet. I arrived early for my appointment, an oil change service. The wait was not very long for this to take place. My vehicle was cleaned before being returned to me. The waiting area is very clean and comfortable.
Most wonderful customer service at Mills Chevrolet.
Most wonderful customer service at Mills Chevrolet. I arrived early for my appointment, an oil change service. The wait was not very long for this to take place. My vehicle was cleaned before being returned to me. The waiting area is very clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ed was great to work with and very responsive.
Ed was great to work with and very responsive. Didn?t have to spend much time at the dealership at all to get our trade in.
Ed was great to work with and very responsive.
Ed was great to work with and very responsive. Didn?t have to spend much time at the dealership at all to get our trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Taylor Fore did a wonderful job finding the car we
Taylor Fore did a wonderful job finding the car we wanted. Helpful and courteous. Good car buying experience
Taylor Fore did a wonderful job finding the car we
Taylor Fore did a wonderful job finding the car we wanted. Helpful and courteous. Good car buying experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A new advisor suggested 5 required services due to the
A new advisor suggested 5 required services due to the mileage on my car. When my regular advisor came back, he said Chevy services are by year and not by mileage and said I might only need one out of the 5 she recommended. How is she qualified? Or is she on the team to sell? I call xx.
A new advisor suggested 5 required services due to the
A new advisor suggested 5 required services due to the mileage on my car. When my regular advisor came back, he said Chevy services are by year and not by mileage and said I might only need one out of the 5 she recommended. How is she qualified? Or is she on the team to sell? I call xx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonathan was awesome.
Jonathan was awesome. He wasn't pushy about trying to sell me a car. He was trustworthy, and knew what I was looking for in a car, and gave me pricing that was in my budget.
Jonathan was awesome.
Jonathan was awesome. He wasn't pushy about trying to sell me a car. He was trustworthy, and knew what I was looking for in a car, and gave me pricing that was in my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very good experience dealing with Josh Meier nice guy and
Very good experience dealing with Josh Meier nice guy and good help thank you too
Very good experience dealing with Josh Meier nice guy and
Very good experience dealing with Josh Meier nice guy and good help thank you too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I enquired to the service department person about buying
I enquired to the service department person about buying a car, but he said he doesn't do that and would refer me to someone...but did not, before I left.
I enquired to the service department person about buying
I enquired to the service department person about buying a car, but he said he doesn't do that and would refer me to someone...but did not, before I left.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
If I could give a minus 10, I would.
If I could give a minus 10, I would. The codes stated there was an issue with the transmission control module needed to be replaced but the technician stated that the transmission needed to be replaced. Seems like a scam to me. In the report it stated there was a transmission leak, but I went under the vehicle and it was completely dry. It stated that the washer fluid was filled but it was not. In the report it stated that the transfer case fluid needed changed along with the brake fluid and the differential fluid. These fluids had been changed in the last 4 weeks. The air filter was changed 3 months ago. I wonder if a technician even looked at my vehicle. There was an extra $50 charged to me compared to what I was quoted online. Another Scam? I am thinking I need to contact the Attorney General of Iowa and the Better Business Bureau about this incident and see if others have complaints about Mills. I would welcome a response to my concerns about my complaints and how I was over-charged and had a poor technician trying to rip me off. Are your mechanics paid a commission of part and service sales?
If I could give a minus 10, I would.
If I could give a minus 10, I would. The codes stated there was an issue with the transmission control module needed to be replaced but the technician stated that the transmission needed to be replaced. Seems like a scam to me. In the report it stated there was a transmission leak, but I went under the vehicle and it was completely dry. It stated that the washer fluid was filled but it was not. In the report it stated that the transfer case fluid needed changed along with the brake fluid and the differential fluid. These fluids had been changed in the last 4 weeks. The air filter was changed 3 months ago. I wonder if a technician even looked at my vehicle. There was an extra $50 charged to me compared to what I was quoted online. Another Scam? I am thinking I need to contact the Attorney General of Iowa and the Better Business Bureau about this incident and see if others have complaints about Mills. I would welcome a response to my concerns about my complaints and how I was over-charged and had a poor technician trying to rip me off. Are your mechanics paid a commission of part and service sales?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We were in for a low tire pressure.
We were in for a low tire pressure. They found a nail and repaired it. Also fixed the in car tire pressure record sensor . Most thankful for their great work.
We were in for a low tire pressure.
We were in for a low tire pressure. They found a nail and repaired it. Also fixed the in car tire pressure record sensor . Most thankful for their great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taylor More provided great service and went above and
Taylor More provided great service and went above and beyond with making our purchase and add-ons painless.
Taylor More provided great service and went above and
Taylor More provided great service and went above and beyond with making our purchase and add-ons painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car