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Duane Staus made this the most stress free car buying experience. Listened to what we wanted and found what we needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2017 Dodge Charger
This is my 4th purchase from Prescott Brothers and I have never been disappointed. Duane, our salesman, is the best and always lets you know that you, the customer, come first. He is very courteous, respectful, and hard-working to make sure that you are completely satisfied with your experience. The buying process is made easy and enjoyable. I would highly recommend them to anyone looking to make a purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Dodge Charger
Duane helped us when we purchased our new 2017 Dodge Charger! He was fantastic to work with!! He was able to get the exact car we wanted. Great communication and was hassle free! Duane you are awesome!! Thank you Prescott Brothers and Duane you guys were fantastic!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So grateful for Duane
This is the first car that I have ever purchased alone. I was very apprehensive & overwhelmed. Duane Staus was wonderful! I explained to him exactly what I was looking for & my price range. He found me the perfect car. I bought a Chrysler 200 & love it! Thanks Duane!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great place to buy a vehicle
My salesman Duane Staus was very nice and extremely knowledgable about the Jeep I purchased. Would highly recommend Duane in sales when at Prescott Brothers in Mendota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome!
Purchased a used truck through Duane Staus. He was very patient and helpful! No pressure, he listened, and did what he promised. Thanks Duane. Steve
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Prescott Brothers car buying
Duane Staus, at Prescott Brothers did a great job helps us get a newer car. No hassle no pressure answered all my questions. Made the buying process seem less. Scott Shilkuski, Spring Valley,IL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce Huffaker
Johnny ray did a great job. None of the endless waiting at the dealership to get a decent price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant buying experience
Pleasant buying experience with no high pressure sales tactics. Knowledgeable and courteous sales staff that listened and was willing to work to make a fair deal
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent sales and service
I recently bought a Jeep Grand Cherokee from Prescott Brothers, my sixth vehicle purchase in 10 years from them. Salesman Johnny Ray Arteaga does an outstanding job of ensuring customer satisfaction. He listens well and is responsive to requests and questions. Johnny worked hard each time I purchased a vehicle from Prescott Brothers. Chad in finance is always willing to work with you to get the best financing option and is very responsive to your needs.The Prescott Brothers service unit is also outstanding. Bill does an excellent job of communicating all options so you can make an informed decision on your service needs. I recently had my Ram 3500 Megacab detailed there and was extremely pleased with how well they did. Overall excellent dealer top to bottom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
