Reviews
Lynze arranged for Cleaveland to take me home on the
Lynze arranged for Cleaveland to take me home on the shuttle. She also called Hertz for me and made arrangements for my rental car. Lynze and Cleaveland made my life easier which I appreciated! Lynze and Doug were able to diagnose the two major problems. However, it would cost me a lot of money to fix my 1999 Crown Victoria, and I don't plan to keep my car for much longer. They assured me that my car was still safe to drive and filled my overflow coolant. They also made arrangements for Eli to show me a new 2022 vehicle which met my list of requirements. I plan to go back and try a new Ford Escape SE before I make any final decisions. I really appreciated the assistance that Lynze, Doug, and Eli gave me even though I decided not to repair my car due to the cost.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience with our team. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!
Great service from April.
Great service from April. Very calm and detailed about the service Dahl Ford performed for my tires, brakes, oil change, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April. We appreciate your business and look forward to working with you again!
Great service from April. Very calm and detailed about the service Dahl Ford performed for my tires, brakes, oil change, etc.
Your welcome.
Very efficient, friendly and courteous.
Very efficient, friendly and courteous. Just had an oil change. They covered everything.I have said enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It means a lot to us. We are glad to hear that you had a great experience in our Service Department. We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!
Love the environment.
Love the environment. Everyone was very polite, and very helpful. My salesman was great, and worked hard to get me in the right vehicle for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Ike and are happy with your vehicle. Your business is greatly appreciated, and we look forward to working with you again!
Hour and a half oil change.
Hour and a half oil change. I do not want nitrogen in my tires, I’m well aware my tires are almost shot, my brakes are fine, and my front end does not need aligned. Curiously, the lady next to me also needed an alignment with no need to replace any parts. This dealership has a great body shop and the parts people ( and everybody else) seem friendly enough, but I’ll be doing my own oil changes going forward.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback. We do strive to keep wait times at a minimum, and we apologize for failing you. Here at Dahl Ford, we feel it's our duty to share safety concerns after an inspection. Our apologies if we offended you in any way; this was not our intention.
Kaelyn was indeed a delight to work with!
Kaelyn was indeed a delight to work with! She was efficient from start to finish all while ensuring I had a full understanding of my new vehicle and was prompt to answer any questions that I had. She is very knowledgeable in every aspect, which made my buying process undoubtedly stress free. Thank you so much for taking care of me Kaelyn, and huge thanks to Dahl Ford for the wonderful experience overall. I will certainly return in the future for any vehicle assistance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought my 1st ever brand new car in Dec 21 and sadly it
Bought my 1st ever brand new car in Dec 21 and sadly it was totaled just 6 months to the day. I was traumatized by not only the accident but losing the car that I loved. When looking for a replacement we were having trouble finding one similar. Jim "Ike" knew what we were looking for and called when one miraculously became available. Mike in finance was very helpful too! Thank you to them both for making the outcome of my traumatic experience a positive one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and wonderful feedback! Sorry to hear about your traumatic accident. We're glad to have been able to ease some of your burdens. Your business and recommendations are greatly appreciated, and we look forward to working with you again!
I only give 4 or less stars; there is ALWAYS room for
I only give 4 or less stars; there is ALWAYS room for improvement. No ones perfect.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for your feedback! We are always looking for ways to improve the level of service we provide. Please let us know if you have any suggestions!
Great salesman easy to deal with explained all paperwork
Great salesman easy to deal with explained all paperwork finance personal was very helping also showed all different options
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your visit! We are happy to hear that you enjoyed working with Ike and are happy with your vehicle. Your business is greatly appreciated, and we look forward to working with you again!
Bought an old truck for cash finance guy was great
Bought an old truck for cash finance guy was great friendly and very funny salesman not so much I got the impression he didn’t care if he got our business or not didn’t even introduce himself no thank you or anything from him but I bet he enjoyed the commission
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
