Reviews
My car needed a major repair, the staff took a personal
My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.
My car needed a major repair, the staff took a personal
My car needed a major repair, the staff took a personal interest in finding a solution for my car's unique issue. I am thankful that Patrick kept me informed and for the Service department's hard work, my car was repaired at no cost. I'm sincerely grateful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words about our team's effort to resolve your car's issue. Audi Mentor values clear communication and thorough service. Thank you for sharing your experience.
The service department at Mentor Audi is the best!
The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!
The service department at Mentor Audi is the best!
The service department at Mentor Audi is the best! Pat is my favorite. Always helpful, clear, and friendly helping you understand what your car needs. Love Audi Mentor Great Team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recognizing our service team’s effort. We appreciate your kind words about Audi Mentor. We look forward to assisting you in the future.
Excellent care and detail , Lance, Toney were very
Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone
Excellent care and detail , Lance, Toney were very
Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for highlighting the care and attention from our team. Audi Mentor appreciates your recommendation. We’re glad to assist you anytime.
Had them pick up my car for oil change and normal
Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.
Had them pick up my car for oil change and normal
Had them pick up my car for oil change and normal maintenance. Timely pick up. Showed video as they checked car, etc. Returned car, at a reasonable time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with our oil change and maintenance service. We're glad the pick-up and inspection process met your expectations. Audi Mentor appreciates your feedback.
Top notch service from the time my car was picked up to
Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.
Top notch service from the time my car was picked up to
Top notch service from the time my car was picked up to when it was delivered. Everything completed to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback on our service from pick-up to delivery. Audi Mentor is committed to meeting your expectations. Thank you for choosing us.
Nice job and a friendly staff and very nice waiting room
Nice job and a friendly staff and very nice waiting room that was comfortable and cozy
Nice job and a friendly staff and very nice waiting room
Nice job and a friendly staff and very nice waiting room that was comfortable and cozy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting our friendly staff and comfortable waiting room. We appreciate your feedback. Audi Mentor values your experience with us.
Great reliable service experience each time I visit the
Great reliable service experience each time I visit the dealership. The service team does an outstanding job.
Great reliable service experience each time I visit the
Great reliable service experience each time I visit the dealership. The service team does an outstanding job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your trust in Audi Mentor for your service needs. Our team works to maintain that level of reliability. Thank you for sharing your experience.
Service advisor, Patrick, was exceptional!
Service advisor, Patrick, was exceptional! Went above and beyond to have the 40k maintenance completed and back to me before the holidays! I would truly recommend the Mentor Audi service dept! Thank you Patrick!
Service advisor, Patrick, was exceptional!
Service advisor, Patrick, was exceptional! Went above and beyond to have the 40k maintenance completed and back to me before the holidays! I would truly recommend the Mentor Audi service dept! Thank you Patrick!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your recommendation and are glad our team could assist with your 40k maintenance. Thank you for choosing Audi Mentor.
They are highly professional, efficient, and
They are highly professional, efficient, and accommodating. They keep customers informed. Staff are knowledgeable and friendly.
They are highly professional, efficient, and
They are highly professional, efficient, and accommodating. They keep customers informed. Staff are knowledgeable and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for highlighting our team's professionalism and communication. Audi Mentor appreciates your feedback. We are here whenever you need us.
Quick and easy, very friendly service department
Quick and easy, very friendly service department personnel, would definitely recommend a friend , your automated phone service needs to be addressed, otherwise great experience
Quick and easy, very friendly service department
Quick and easy, very friendly service department personnel, would definitely recommend a friend , your automated phone service needs to be addressed, otherwise great experience
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recommending Audi Mentor. We appreciate your feedback on our automated phone service and will take it into consideration. We're glad you had a great experience with our service department.