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Audi Mentor

(399 reviews)
Visit Audi Mentor
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
View 2 awards
2026 state dealer award
2026 consumer dealer award
New (440) 553-8492 (440) 553-8492
Used (440) 337-4789 (440) 337-4789
Service (440) 553-7185 (440) 553-7185

Inventory

See all 145 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2022.
Audi Mentor just 20 minutes from Downtown Cleveland and 15 from Beachwood is the place to find a fantastic deal and fabulous service for your next Audi. With a full selection of New and Pre-Owned Audi vehicles we are excited to be serving the needs of Greater Cleveland's Audi customers. For all of this and more look no further than Audi Mentor. Our team is professional, courteous and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next New or Used Audi vehicle.

Service center

Phone number (440) 553-7185

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service and personnel. Friendly knowledgeable staff. Customer service driven. Clean showroom and surrounding areas. Have always had great customer experiences.

Great customer service and personnel. Friendly knowledgeable staff. Customer service driven. Clean showroom and surrounding areas. Have always had great customer experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The process for turning in a leased car and leasing a new one at Audi Mentor is seamless and the staff is extremely helpful and friendly!

The process for turning in a leased car and leasing a new one at Audi Mentor is seamless and the staff is extremely helpful and friendly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad the lease process and our team's support met your expectations. Audi Mentor appreciates your business.

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Absolutely beautiful showroom, stunning floor to ceiling windows. Absolutely spotless. State of technology when closing a sale. Found car on AutoTempest; within hour was sent complete video of car on inside and out. Very appreciative of prompt reply and attention to perspective buyer.

Absolutely beautiful showroom, stunning floor to ceiling windows. Absolutely spotless. State of technology when closing a sale. Found car on AutoTempest; within hour was sent complete video of car on inside and out. Very appreciative of prompt reply and attention to perspective buyer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our showroom and technology. We appreciate your detailed feedback and are glad the video and prompt communication met your needs. Audi Mentor values your input.

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I purchased a 2023 Q5. Lance my sales rep was extremely knowledgeable on the features and operations of the vehicle. Upon choosing the car I wanted from many options in their inventory, the closing process was fast and efficient. The car was cleaned up to look almost brand new when I drove off the lot.

I purchased a 2023 Q5. Lance my sales rep was extremely knowledgeable on the features and operations of the vehicle. Upon choosing the car I wanted from many options in their inventory, the closing process was fast and efficient. The car was cleaned up to look almost brand new when I drove off the lot.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with your 2023 Q5 purchase. Audi Mentor is glad our team could assist efficiently and provide a clean vehicle. We appreciate your feedback.

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Everyone has been professional, responsive and kind. I would highly recommend the dealership. Also, the agents are very knowledgeable about the cars.

Everyone has been professional, responsive and kind. I would highly recommend the dealership. Also, the agents are very knowledgeable about the cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Audi Mentor. We appreciate your recognition of our team's professionalism and knowledge. Your feedback means a lot to us.

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Mitch and team treat you like family. They are very professional and appreciate your business.

Mitch and team treat you like family. They are very professional and appreciate your business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's professionalism and care. Audi Mentor values your business. We appreciate your feedback.

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Excellent dealership experience. Sales was an easy and quick process. Dealership was also extremely clean and organized.

Excellent dealership experience. Sales was an easy and quick process. Dealership was also extremely clean and organized.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience. We’re glad the sales process was smooth and our dealership met your expectations. Audi Mentor appreciates your feedback.

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Responsive, fair, ethical and easy. Best car buying experience I have ever had had at a dealer

Responsive, fair, ethical and easy. Best car buying experience I have ever had had at a dealer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our team. Audi Mentor is glad to have provided a smooth car buying process.

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Great people who always answer every question and address any concerns. Always a pleasant experience at Audi Mentor.

Great people who always answer every question and address any concerns. Always a pleasant experience at Audi Mentor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's effort. We're glad to hear your experiences at Audi Mentor have been positive. Your feedback is appreciated.

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The showroom is beautifully decorated and impressive. The employees and salespeople were all very helpful and knowledgeable. Will be sure to refer anyone in the market for a new or preowned vehicle to check out Audi of Mentor.

The showroom is beautifully decorated and impressive. The employees and salespeople were all very helpful and knowledgeable. Will be sure to refer anyone in the market for a new or preowned vehicle to check out Audi of Mentor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback about our showroom and team. We appreciate your referral to Audi Mentor.

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See all 399 reviews

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